Asheville Ford Lincoln

A+++ dealership! As good as it gets! My sales associate, Bob Esau, truly "helped me buy a truck" vs "sold me a truck".,He took time to educate me and answered all my As good as it gets! My sales associate, Bob Esau, truly "helped me buy a truck" vs "sold me a truck".,He took time to educate me and answered all my questions. Sales Manager, Brian Newman, was very open and honest and gave me a much better deal on my trade-in than I expected. Asheville Ford's culture is one of friendliness, caring, and extremely customer service oriented. First place I'll go next time I need to trade vehicles! - Richard H. More

My name is Jesse Riehl. My partner, Alyssa Fiorino, and I share the use of a 2014 Ford Focus that is in her name. There have long been issues with the transmission of our Fo My partner, Alyssa Fiorino, and I share the use of a 2014 Ford Focus that is in her name. There have long been issues with the transmission of our Ford Focus. While interacting with the service department of the Ford dealership located in Murphy, NC we were informed that there had been an extended warranty on the parts of our transmission that were in need of repair (I believe the clutch and the bag). We were also informed that this extended warranty had passed. We were never aware of this extended warranty although the issues with our transmission preceded the issuing of this extended warranty. Over the years that we have experienced transmission issues with the Focus we have driven it gingerly and in limited fashion. We are now at a point that the transmission, and therefore the vehicle, is not functional. We are reaching out in gratitude for the wonderful possibility of Ford Motor Company doing the right thing and helping us to repair this transmission. We would love to tell all of our friends and family how grateful we are for the support and good business practices of Ford Motor Company. We would also love to leave glowing reviews for Ford Motor Company on platforms across the Internet. We hope that this email finds you well and look forward to hearing from you. I have recently been in communication with Karen Jones who is an executive liason with Ford Motor Company. She requested that I have our vehicle looked at by our local dealership (although we had previously had our transmission inspected). I reached out to Katy with the service department at Asheville Ford. It would be wonderful to receive a call back, be scheduled to have our transmission looked at, and receive the highest level of support in this process. Looking forward with gratitude to hearing from Katy and Asheville Ford. Jesse Riehl jesseriehl1@gmail.com Cell: 678-250-4301 More

Awesome buying experience. Bert was very attentive and professional. Will be back again in the future for any other purchase. Bert was very attentive and professional. Will be back again in the future for any other purchase. More

Bert did a great job, friendly and helpful throughout the process. Only comment would be the time it took, especially to finalize and pick up vehicle. process. Only comment would be the time it took, especially to finalize and pick up vehicle. More