Asheville Chevrolet

Very good dealership Tony was very good at explaining all aspects of the vehicle.answered all questions, and made sure we were comfortable with the purchase of the car. Tony was very good at explaining all aspects of the vehicle.answered all questions, and made sure we were comfortable with the purchase of the car. More

Great experience! Tony was very knowledgeable and was able to make the full experience of buying a car a joy. After buying my new car he assisted with setting up and pa Tony was very knowledgeable and was able to make the full experience of buying a car a joy. After buying my new car he assisted with setting up and paring my phone to my car, wifi, and taught me about every feature. I would recommend and return to Tony and Asheville Chevrolet for buying my next vehicle. More

Great people and a great dealership Asheville Chevrolet was great! The employee's are always so friendly and knowledgeable. From the time you walk through the door you feel welcome and e Asheville Chevrolet was great! The employee's are always so friendly and knowledgeable. From the time you walk through the door you feel welcome and everyone is always so polite. From sales to finance every thing and every one was perfect. More

Totally unsatisfactory work and guarantee Took my Tahoe in for the 4x4 having issues., charged me 624.00 and said it was fixed. Took it back a second time for the same issue still not fixed. T Took my Tahoe in for the 4x4 having issues., charged me 624.00 and said it was fixed. Took it back a second time for the same issue still not fixed. Took it back again for the 3rd time now they want to charge additional 750.00+ to fix it and can’t guarantee it. Well their first guarantee was no good don’t think I want the second guarantee that they have already said it was no guarantee to fix. Ask to speak to service mgr and was told they didn’t have one at present time. So I ask who is handling problems then and was told Stan. I ask to talk to him and he would not come talk to me said he wasn’t going to do nothing about my ongoing issue. So if you think this place is a joke ask for Stan the jerk supposedly in charge!! I want to talk to the owner now but that’s is probably impossible because they are already standing behind their first crappy diagnosis and it is not fixed. So I am out of my 600.00 + and they want more to fix it with no guarantees. Asheville Chevrolet in my book now sucks at customer service and fixing vehicles not keeping a guarantee promise!! So I give them 0 stars for shotty work!! More

Excellent Sales Tony Valentine is a Sales Rep it this facility. He is very knowledgeable and takes care of his customers. He will have all of my future business. Tony Valentine is a Sales Rep it this facility. He is very knowledgeable and takes care of his customers. He will have all of my future business. More

I did not cry!! I always end up in tears when I buy a car because I just hate giving personal info to a stranger who doesn't understand how hard it can be for some of I always end up in tears when I buy a car because I just hate giving personal info to a stranger who doesn't understand how hard it can be for some of us to do that. Terry was amazingly patient and understanding as we filled out the plethora of paperwork. I even asked for a good stopping point and to finish paperwork the next day. There was no pressure to continue that same day. He talked with my husband but also was attentive to my questions. Terry was very thorough and professional but easy to converse with. I still hate buying a vehicle but this has been the least painless EVER! More

Tony Valentine It was a pleasure working with Tony Valentine. He is extremely professional and polite. I will recommend friends and family to Asheville Chevrolet. A It was a pleasure working with Tony Valentine. He is extremely professional and polite. I will recommend friends and family to Asheville Chevrolet. Also, Daniel Diaz was helpful as well. Thank you both! More

It was a pleasure dealing with Terry! Terry was very kind, personable and patient with me! He was extremely thorough and not in any way pushy. I would highly recommend him and when my daug Terry was very kind, personable and patient with me! He was extremely thorough and not in any way pushy. I would highly recommend him and when my daughter starts driving in about a year I will head right back to him! More

True advocates for the customer and finding the ride for me Quick hits: -set clear expectations up front - Aligned wants & needs with vehicle in my price point - not pushy - Terry and Jim’s teamwork and ef Quick hits: -set clear expectations up front - Aligned wants & needs with vehicle in my price point - not pushy - Terry and Jim’s teamwork and efficiency - professionalism Experience: Terry made me feel comfortable from the beginning of my visit to the end. Anyone who has entered a dealership looking to purchase/lease a vehicle knows it’s not a quick process. Terry had a series of questions that helped him understand what my wants and needs were in my next vehicle. I was able to share my expectations of how I would like the process and flow of communication to go during the process. Terry respected this the entire time. He made sure i was comfortable offering beverages and food during the time together. Purchasing a vehicle can be stressful and typically is. With Terry, the stress was not with price haggling or “sales games” which from previous experience was a great relief. By setting expectations up front, Terry and Jim were able to find the deals to meet my price point and educate me along the way where I felt empowered in my decision to ultimately purchase a new Chevy Silverado. These gentlemen were professional, respectable, and committed to my experience. I’d highly recommend visiting Terry for a conversation because at the end of the day, you will leave with a better understanding of the Chevy vehicle you like, what the market looks like and how to make the best decision for you. More