Asheboro Nissan Inc - Service Center

Rating for service. ..made appointment for oil change...waited TWO hours...no apology...very bad service ..made appointment for oil change...waited TWO hours...no apology...very bad service More

Worked with the service department multiple times. Poorly trained technicians unable to even diagnose correctly. Worse, the owner Chris L spends his days just trolling customer reviews and insinuating Poorly trained technicians unable to even diagnose correctly. Worse, the owner Chris L spends his days just trolling customer reviews and insinuating people have poor credit. Completely unprofessional. More

I had a window get stuck half-way down & after contacting the service department and they got me in within the week. The part needed for repair was discontinued from Nissan but they found an aftermarket repl the service department and they got me in within the week. The part needed for repair was discontinued from Nissan but they found an aftermarket replacement & got it late the same day. The service tech did a great job installing the part, finishing as they were closing. I paid the bill minutes after closing. When I got home & reviewed the bill, I noticed the part was much more expensive than expected. I went back a few days later & spoke to Aaron McNeill about the part expense. I explained my only concern was the part expense & after review Aaron gave me a large portion of the part expense back. Overall, I was very pleased with my service experience. More

Trying to get service done is a nightmare. Spoke directly with service manager to finally make an appointment, service department not aware of the appointment. Manager said he would have them Spoke directly with service manager to finally make an appointment, service department not aware of the appointment. Manager said he would have them check to see if something was covered under the warranty, they knew nothing about it. Wish we weren’t stuck dealing with this place, never again. More

Item stolen from vehicle during Service Well, the actual service was done correctly and affordably. BUT, cost me much more with items (Center counsel bag with Garmin, cell Charger/cable, an Well, the actual service was done correctly and affordably. BUT, cost me much more with items (Center counsel bag with Garmin, cell Charger/cable, and Oakleys) taken from my truck. I Will not be returning. Should have taken everything out of my truck, but figured with the reviews that this would be a reputable business. Instead, I had personal items stolen from me. More

Service on my 350Z & didn't fix the problem, I had to fix it They replaced my radiator, 2 hoses & thermostat & broke one of the locks that holds the radiator in place & won't make it good. Bad business. They replaced my radiator, 2 hoses & thermostat & broke one of the locks that holds the radiator in place & won't make it good. Bad business. More

Always available They have always had an appointment when I needed one at a time I could make. There is coffee and vending machines available, the wait is short and th They have always had an appointment when I needed one at a time I could make. There is coffee and vending machines available, the wait is short and the team will explain everything they are going to service and again after the service they explain what they found. The question about who I would trust about servicing doesn't have an "all" answer. I'd trust the sales person, finance team, and service team with the service on my car. More

Asheboro Nissan has an excellent Service Department!! They are very friendly and I never feel like they are giving me the runaround or charging me for unnecessary repairs. The staff always ask if you nee They are very friendly and I never feel like they are giving me the runaround or charging me for unnecessary repairs. The staff always ask if you need anything while waiting and once they even drove me home and offered to bring the car to me once it was fixed!!! They will definitely keep me coming back. More