Asheboro Chrysler Dodge Jeep RAM Mazda - Service Center

Frustrated Mazda owner Very frustrating experience with the service department. Waited weeks to have transmission warranty work completed. Was told they did not have the cor Very frustrating experience with the service department. Waited weeks to have transmission warranty work completed. Was told they did not have the correct "tool" (software?) to complete the work. Would make appointments only to find out tool still not in. Still waiting on a call from the service department. Finally took to Parks Mazda in High Point. They corrected the problem in 1.5 hours. Purchased car under the previous dealer ownership which was a great experience. Not the only issue with the service department in last few years such as not sending car inspection information to Raleigh or charging wrong rate for service. More

LIARS LIARS LIARS LIARS LIARS LIARS LIARS LIARS Scheduled and appointment to have work done on my car(02 Millennia). Had car towed to dealership the day before scheduled appointment so it would be t Scheduled and appointment to have work done on my car(02 Millennia). Had car towed to dealership the day before scheduled appointment so it would be there on time. Car was supposed to be ready that afternoon, but was not done due to supposedly not having a tech to do it. After 3.5 weeks my car is not fixed and I'm getting the run around trying to get it moved to another dealership 30 miles away. Tiffany in service has done nothing but give me the run around. Update: Talked to Robbie and he said he couldn't work on car because another shop had done the work on it. If this was the case why have they kept my car and continued to tell me it would be fixed. In my opinion Robbie is a LIAR, well seems like everyone there are LIARS. I WILL TELL EVERYONE I SEE, EVERYONE ON SOCIAL MEDIA, I'M GOING TO HAVE SIGNS MADE!!! More

Sorry service Took a perfectly good car in for oil change,over 2 weeks later and I still dont have my care.Got to be the stupidest service department in the whole U Took a perfectly good car in for oil change,over 2 weeks later and I still dont have my care.Got to be the stupidest service department in the whole USA. They will lie to you,Yes the service manager is a Liar.Liar,Liar,Liar. More

Never,ever do business with anyone here My grand-daughter's vehicle has been in the repair shop for over 3 weeks.. The hassle they have given her is beyond ridiculous. Her vehicle is under My grand-daughter's vehicle has been in the repair shop for over 3 weeks.. The hassle they have given her is beyond ridiculous. Her vehicle is under warranty and the service center will not even work with them to get her vehicle finally repaired. At first they denied there was even a problem,but had to admit it when the warranty co. send someone out to take pics. I would never,ever do business with this place and I am telling everyone I know not to. More