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Aschenbach Chevrolet GMC- Service Center

Wytheville, VA

4.6
83 Reviews

83 Reviews of Aschenbach Chevrolet GMC- Service Center

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January 15, 2024

When I called to get an appointment for my vehicle to be serviced they were very nice and considerate and listened as I explained what I wanted done. My appointment was at 1:00pm and they told me my vehicle More

by JOHNATHONSHUMATE5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
January 15, 2024

Great convenient pickup and delivery Service! ! Both employees I dealt with were very professional. Awesome service!! More

by PRISCILLAJ50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry I don’t have their names
January 15, 2024

JD responds timely to take care of our needs and provides economical solutions to keep our vehicles running. More

by MITCH34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JD Koger
Jan 17, 2024 -

Aschenbach Chevrolet GMC responded

Mitch, thank you for taking the time to share your feedback. Each employee is a valued member of the Aschenbach Chevrolet Buick GMC team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, The Aschenbach Chevrolet Buick GMC Team

December 28, 2023

They took us in right away and fixed our issue with vehicle in a very timely manner. Helped us back on road for our vacation trip. Thank you. More

by DBRENNEMAN3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Koger
Dec 29, 2023 -

Aschenbach Chevrolet GMC responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, The Aschenbach Chevrolet Buick GMC Team

December 07, 2023

Great bunch of guys! Polite, knowledgeable they don’t talk down to the customers like they’re on a higher level. (Like some other dealers) i’ve been to a lot of dealershi More

by KEITH60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
Dec 07, 2023 -

Aschenbach Chevrolet GMC responded

Keith, thank you for your kind words. We feel our service department is what makes Aschenbach Chevrolet Buick GMC special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Sincerely, The Aschenbach Chevrolet Buick GMC Team

December 06, 2023

Friendly service. Excellent service department. Efficient sales staff. Appreciate that we have the convenience of local service! More

by P.BECRAFT
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Gunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivor Atkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deanna Corvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mariah Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : J. D.
Dec 06, 2023 -

Aschenbach Chevrolet GMC responded

Hello, we are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, The Aschenbach Chevrolet Buick GMC Team

December 04, 2023

I have been buying and having cars worked on at this dealership since 2017 and I couldn’t recommend them more More

by JAMES.PAKKIDIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Gunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivor Atkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mariah Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JD in vehicle services
Dec 05, 2023 -

Aschenbach Chevrolet GMC responded

James, you have been doing business with the team here at Aschenbach Chevrolet Buick GMC for years and your review about us is truly appreciated. Take care and happy trails. Sincerely, The Aschenbach Chevrolet Buick GMC Team

November 28, 2023

Deanna was fantastic! I now have the most beautfil car the dealership had! All the staff were mindful of my time and made the process smooth and easy ... 10/10 recommend! More

by Renea
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Funk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deanna Corvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2023 -

Aschenbach Chevrolet GMC responded

Renea, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Aschenbach Chevrolet Buick GMC Team

November 22, 2023

The staff at ideal GMC in Frederick was so helpful and nice when ordering my new truck. Thank you for making my experience so wonderful when I was buying my truck I Will recommend this place to people whe More

by jimmyringo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Gunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Funk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivor Atkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deanna Corvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Harden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony McKinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mariah Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2023 -

Aschenbach Chevrolet GMC responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you, Jimmy. Sincerely, The Aschenbach Chevrolet Buick GMC Team

November 22, 2023

We are always pleased with your service. We have been purchasing our vehicles and taking them to your dealership for service for 16 years since we moved to Wytheville. Thank you. Donna an More

by CHE_AND_DON62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JD
Nov 27, 2023 -

Aschenbach Chevrolet GMC responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, The Aschenbach Chevrolet Buick GMC Team

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