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Aschenbach Chevrolet GMC- Service Center

Wytheville, VA

4.6
83 Reviews

83 Reviews of Aschenbach Chevrolet GMC- Service Center

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March 11, 2024

This a great Dealership it always clean and neat. The Service Department is outstanding. Matt and JD always give the best customer service every time I go there. More

by nathanfowler7474
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Harden
5.0
This rating includes all reviews, with more weight given to recent reviews.
J.D. Koger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Motsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Mallory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2024 -

Aschenbach Chevrolet GMC responded

We appreciate your input, Nathan. We're glad to hear that you are consistently impressed with the service we offer here at Aschenbach Chevrolet GMC. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, The Aschenbach Chevrolet Buick GMC Team

March 06, 2024

It was good but could have been better I was told the vehicle had heated steering wheel but it didn't More

by PAPPY5754
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Funk
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ivor Atkinson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Deanna Corvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2024 -

Aschenbach Chevrolet GMC responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Aschenbach Chevrolet Buick GMC Team

March 05, 2024

My GMC is 10 years old, with 115,000 miles on it. The service department staff treated me like I had just bought a new truck. Easy to schedule the appointment for the oil change, staff was professi More

by JOSEPHFREE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Motsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2024 -

Aschenbach Chevrolet GMC responded

Thank you for sharing this great feedback with us, Joseph. We feel our service department is what makes Aschenbach Chevrolet GMC special. Reviews like yours help us to make sure that we are continuing to provide our customers the friendly, quick and comfortable service experience that our dealership is known for. We are glad to hear that you were pleased with your visit. We would love to work with you again in the future. Sincerely, The Aschenbach Chevrolet Buick GMC Team

March 01, 2024

Lee was really great, We had not bought a new car in a while. Everyone was so nice.We have told family and friends about how good it was. More

by nanalyons
Recommend Dealer
Yes
Employees Worked With
Eddie Gunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Harden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2024 -

Aschenbach Chevrolet GMC responded

Thank you for choosing Aschenbach Chevrolet GMC! It was our pleasure to provide you with the experience you deserve! Your review means the world to us!

February 12, 2024

Service was great as always! JD and his crews always perform at a standard that is second to none!! More

by dkkbaseball
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JD in Service
Feb 14, 2024 -

Aschenbach Chevrolet GMC responded

Thank you so much for the wonderful review of your experience at Aschenbach Chevrolet GMC. JD is one of the best at his profession, and we feel your review is spot on. We love hearing from great customers like yourself that appreciate all that our dealership is doing to take care of our customers and the community. Thanks again for your loyalty and business. We hope to see you again soon. Sincerely, The Aschenbach Chevrolet Buick GMC Team

February 12, 2024

I'm definitely a repeat customer. The service was spot on and my vehicle was taken care of wonderfully. The staff was very friendly, knowledgeable, and professional. I WILL be back ag More

by superman24343
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Motsinger
February 11, 2024

Great customer service. Knowledgeable staff. Always friendly and helpful. Will return in the future for more services. More

by FLYFISHVA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Motsinger
Feb 13, 2024 -

Aschenbach Chevrolet GMC responded

Thanks for letting us know of your complete satisfaction. We pride ourselves on our customer service and we're glad we met our goals during your visit. Take care! Sincerely, The Aschenbach Chevrolet Buick GMC Team

February 05, 2024

Great place to trade or buy new vehicles Deanna and Kelly. Give them a call More

by tommybrown0408
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Gunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Funk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivor Atkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deanna Corvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Harden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony McKinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2024 -

Aschenbach Chevrolet GMC responded

Thank you so much for taking the time to share your feedback with us, Tommy! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Aschenbach Chevrolet Buick GMC Team

February 01, 2024

JD in service is always nice and is willing to help me out with any questions I have and helps me with appointments that works for me. More

by KMROOP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Gunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JD Kruger
Feb 02, 2024 -

Aschenbach Chevrolet GMC responded

Thank you for the awesome feedback! JD is an excellent service adviser and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. Sincerely, The Aschenbach Chevrolet Buick GMC Team

January 22, 2024

JD Koger does a fantastic job in managing the Service Department. All of the staff are friendly and helpful. More

by TERESAFKING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Gunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JD Koger
Jan 24, 2024 -

Aschenbach Chevrolet GMC responded

We appreciate your review and are glad to hear that our service team was able to assist you with all of your automotive needs. Please let us know if there is anything else that we can assist you with. Sincerely, The Aschenbach Chevrolet Buick GMC Team

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