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Aschenbach Chevrolet GMC- Service Center

Wytheville, VA

4.6
98 Reviews

98 Reviews of Aschenbach Chevrolet GMC- Service Center

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September 13, 2024

JD was very helpful and accommodating. Clearly explained my issue and worked with my schedule to set up a service appointment. Everyone was kind and presented themselves in a professional More

by RPSykes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
J.D. Koger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Motsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Mallory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivor
Sep 13, 2024 -

Aschenbach Chevrolet GMC responded

Thank you for your wonderful review! We’re thrilled to hear that JD was able to provide you with helpful and accommodating service at Aschenbach Chevrolet GMC. Our team takes pride in being professional and courteous, and it’s great to know you felt supported during your visit. We look forward to seeing you again for your next appointment! Sincerely, The Aschenbach Chevrolet Buick GMC Team

September 03, 2024

Madison worked hard to get us close to the deal we wanted. She was great! More

by lcrice65
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Mcgee
Sep 05, 2024 -

Aschenbach Chevrolet GMC responded

Thank you for your kind words! We're thrilled to hear that Madison was able to assist you in finding a deal that worked for you. At Aschenbach Chevrolet GMC, we strive to provide excellent service, and it's wonderful to know that Madison was able to meet your expectations. We look forward to seeing you again soon! Sincerely, The Aschenbach Chevrolet Buick GMC Team

September 02, 2024

Love the service and the people there. Eddie and Ivor are the best to work with More

by FIRELADY20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Gunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivor Atkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

Aschenbach Chevrolet GMC responded

Thank you for your wonderful feedback! We’re thrilled to hear that you had such a positive experience with our team, especially with Eddie and Ivor. At Aschenbach Chevrolet GMC, we strive to provide excellent service, and it's great to know we met your expectations. We look forward to seeing you again! Sincerely, The Aschenbach Chevrolet Buick GMC Team

August 27, 2024

Professional, knowledgeable, & friendly staff. Vehicle taken promptly. Work finished in a timely manner. My vehicle was purchased from Bob Huff Chevrolet in 2000. Retirement car for my fiancé & I, More

by LADY_HARLEY_43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Motsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2024 -

Aschenbach Chevrolet GMC responded

Thank you for your kind words! We truly appreciate your feedback and are glad to hear that our team provided you with professional, knowledgeable, and friendly service for your vehicle. It means a lot to us to support you in maintaining such a special vehicle. We wish you many enjoyable drives ahead and look forward to assisting you again at Aschenbach Chevrolet GMC! Sincerely, The Aschenbach Chevrolet Buick GMC Team

August 16, 2024

Told I needed a $8,000 transmission replacement. Took it elsewhere and appears to be a ECM problem. Big difference? More

by TCMSEAMON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
J.D. Koger
2.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Motsinger
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Aschenbach Chevrolet GMC responded

Thank you for sharing your experience with us. We understand your frustration regarding the transmission assessment. If you would like to discuss this matter further, please feel free to contact us at Aschenbach Chevrolet GMC. We appreciate your feedback and value the opportunity to address your concerns. Sincerely, The Aschenbach Chevrolet Buick GMC Team

August 15, 2024

Everyone was very helpful and after review of my vehicles issue, the did their best to look for a part. More

by denise.martinnj
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
J.D. Koger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Motsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2024 -

Aschenbach Chevrolet GMC responded

Thank you for your feedback, Denise! We're glad to hear that our team at Aschenbach Chevrolet GMC was helpful and did their best to find the part for your vehicle's issue. If you have any further concerns or need assistance, please don’t hesitate to reach out. We appreciate your support and look forward to assisting you again! Sincerely, The Aschenbach Chevrolet Buick GMC Team

August 09, 2024

Awesome, very nice people to deal with, quick service. Very happy. Thank you all very much More

by bsmays
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Gunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Funk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mariah Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
J.D. Koger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Motsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Mallory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2024 -

Aschenbach Chevrolet GMC responded

Thank you so much for your kind words! We're thrilled to hear that you had an awesome experience with us at Aschenbach Chevrolet GMC. Our team works hard to provide quick and friendly service, and it's great to know we met your expectations. We appreciate your support and look forward to serving you again in the future! Sincerely, The Aschenbach Chevrolet Buick GMC Team

August 08, 2024

Customer service in service department not able to produce multi pt inspection (hard copy). Stated if there was a way to make money on it, I would have let you know. More

by rgmonfore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Motsinger
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2024 -

Aschenbach Chevrolet GMC responded

Thank you for your feedback. we understand your frustration regarding the multi-point inspection documentation. At Aschenbach Chevrolet GMC, we strive to provide exceptional service and transparency for our customers. Please feel free to reach out to us directly so we can address your concerns and ensure you receive the information you need. Your input is valuable in helping us improve our services. Sincerely, The Aschenbach Chevrolet Buick GMC Team

July 07, 2024

Service staff is professional and very helpful. They kept me updated on the status of my vehicle’s service. More

by Kent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
J.D. Koger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Motsinger
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2024 -

Aschenbach Chevrolet GMC responded

Thank you for choosing Aschenbach Chevrolet GMC, Kent! We appreciate your positive feedback about our professional and helpful service staff. We always strive to keep our customers updated on their vehicle's service status. Feel free to reach out if you need anything else. We look forward to assisting you again in the future! Sincerely, The Aschenbach Chevrolet Buick GMC Team

June 18, 2024

Cody Crigger was great to work with couldn’t ask for a better gentleman to work with! More

by fordpower6969
Recommend Dealer
Yes
Employees Worked With
Cody Crigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2024 -

Aschenbach Chevrolet GMC responded

Thank you for choosing Aschenbach Chevrolet GMC and for your kind words about Cody! We appreciate your positive feedback and look forward to assisting you again. Sincerely, The Aschenbach Chevrolet Buick GMC Team

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