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Aschenbach Chevrolet GMC- Service Center

Wytheville, VA

4.6
83 Reviews
Call Service Center (276) 325-2985

83 Reviews of Aschenbach Chevrolet GMC- Service Center

Sort by
October 09, 2024

They worked hard to please me and I was pleased how they treated me respect! More

by meturk2003
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony McKinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 10, 2024 -

Aschenbach Chevrolet GMC responded

Thank you for your wonderful review! We at Aschenbach Chevrolet GMC are thrilled to hear that you felt respected and pleased with the treatment you received. We strive to provide a welcoming experience for all our customers. We look forward to seeing you again on your next visit! Sincerely, The Aschenbach Chevrolet Buick GMC Team

September 25, 2024

NEVER will I recommend any of there dealerships to anyone for any reason. They lie. More

by tlc_author
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
J.D. Koger
1.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Motsinger
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Mallory
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 26, 2024 -

Aschenbach Chevrolet GMC responded

Thank you for your feedback. We understand your concerns and would like to discuss your experience further. Please reach out to us at Aschenbach Chevrolet GMC so we can address your concerns directly. Your input is valuable, and we aim to improve our services. Sincerely, The Aschenbach Chevrolet Buick GMC Team

September 17, 2024

Professional and friendly staff! Comfortable waiting area. Matt was eager to help and explained everything clearly! More

by WYTHEHUNTER72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Motsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 19, 2024 -

Aschenbach Chevrolet GMC responded

Thank you for your wonderful review! We’re thrilled to hear that you had a positive experience at Aschenbach Chevrolet GMC. It’s great to know that Matt provided you with friendly and clear assistance. We strive to create a comfortable atmosphere for our customers, and it's wonderful to see that reflected in your visit. We hope to see you again soon! Sincerely, The Aschenbach Chevrolet Buick GMC Team

September 13, 2024

JD was very helpful and accommodating. Clearly explained my issue and worked with my schedule to set up a service appointment. Everyone was kind and presented themselves in a professional More

by RPSykes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
J.D. Koger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Motsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Mallory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivor
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Sep 13, 2024 -

Aschenbach Chevrolet GMC responded

Thank you for your wonderful review! We’re thrilled to hear that JD was able to provide you with helpful and accommodating service at Aschenbach Chevrolet GMC. Our team takes pride in being professional and courteous, and it’s great to know you felt supported during your visit. We look forward to seeing you again for your next appointment! Sincerely, The Aschenbach Chevrolet Buick GMC Team

September 07, 2024

Have the owner call me 336-705-9468 I’ll explain everything at that point! More

by jenniferrotenizer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
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Sep 09, 2024 -

Aschenbach Chevrolet GMC responded

Our team has acknowledged this review.

September 03, 2024

Madison worked hard to get us close to the deal we wanted. She was great! More

by lcrice65
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Mcgee
Report | Print
Sep 05, 2024 -

Aschenbach Chevrolet GMC responded

Thank you for your kind words! We're thrilled to hear that Madison was able to assist you in finding a deal that worked for you. At Aschenbach Chevrolet GMC, we strive to provide excellent service, and it's wonderful to know that Madison was able to meet your expectations. We look forward to seeing you again soon! Sincerely, The Aschenbach Chevrolet Buick GMC Team

September 02, 2024

Love the service and the people there. Eddie and Ivor are the best to work with More

by FIRELADY20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Gunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivor Atkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 04, 2024 -

Aschenbach Chevrolet GMC responded

Thank you for your wonderful feedback! We’re thrilled to hear that you had such a positive experience with our team, especially with Eddie and Ivor. At Aschenbach Chevrolet GMC, we strive to provide excellent service, and it's great to know we met your expectations. We look forward to seeing you again! Sincerely, The Aschenbach Chevrolet Buick GMC Team

August 27, 2024

Professional, knowledgeable, & friendly staff. Vehicle taken promptly. Work finished in a timely manner. My vehicle was purchased from Bob Huff Chevrolet in 2000. Retirement car for my fiancé & I, More

by LADY_HARLEY_43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Motsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 29, 2024 -

Aschenbach Chevrolet GMC responded

Thank you for your kind words! We truly appreciate your feedback and are glad to hear that our team provided you with professional, knowledgeable, and friendly service for your vehicle. It means a lot to us to support you in maintaining such a special vehicle. We wish you many enjoyable drives ahead and look forward to assisting you again at Aschenbach Chevrolet GMC! Sincerely, The Aschenbach Chevrolet Buick GMC Team

August 16, 2024

Told I needed a $8,000 transmission replacement. Took it elsewhere and appears to be a ECM problem. Big difference? More

by TCMSEAMON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
J.D. Koger
2.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Motsinger
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 19, 2024 -

Aschenbach Chevrolet GMC responded

Thank you for sharing your experience with us. We understand your frustration regarding the transmission assessment. If you would like to discuss this matter further, please feel free to contact us at Aschenbach Chevrolet GMC. We appreciate your feedback and value the opportunity to address your concerns. Sincerely, The Aschenbach Chevrolet Buick GMC Team

August 15, 2024

Everyone was very helpful and after review of my vehicles issue, the did their best to look for a part. More

by denise.martinnj
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
J.D. Koger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Motsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 15, 2024 -

Aschenbach Chevrolet GMC responded

Thank you for your feedback, Denise! We're glad to hear that our team at Aschenbach Chevrolet GMC was helpful and did their best to find the part for your vehicle's issue. If you have any further concerns or need assistance, please don’t hesitate to reach out. We appreciate your support and look forward to assisting you again! Sincerely, The Aschenbach Chevrolet Buick GMC Team

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