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Aschenbach Chevrolet GMC

Wytheville, VA

4.6
212 Reviews

925 E Main St #3305

Wytheville, VA

24382

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212 Reviews of Aschenbach Chevrolet GMC

December 21, 2024

Your service manager is very rude and lacks people skills and manners. Sincerely, Tommy and Dawn Owens More

by dawnowens64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
J.D. Koger
Dec 23, 2024 -

Aschenbach Chevrolet GMC responded

Thank you, Dawn and Tommy, for bringing your experience to our attention. We understand that good communication is essential, and we appreciate your feedback regarding our service manager. At Aschenbach Chevrolet GMC, we strive to maintain high standards of customer service. Please feel free to reach out to us directly so we can address your concerns further. We value your input and hope to improve your experience in the future. Sincerely, The Aschenbach Chevrolet Buick GMC Team

December 21, 2024

Very professional environment. Immediately greeted and waited on. Oil change and tire rotation completed in a reasonable amount of time. More

by ImaginationTraveler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivor Atkinson
Dec 23, 2024 -

Aschenbach Chevrolet GMC responded

Thank you for your fantastic review! We're thrilled to hear you had a great experience at Aschenbach Chevrolet GMC. We pride ourselves on providing a professional environment and efficient service. We appreciate your feedback and hope to see you again for your next visit! Sincerely, The Aschenbach Chevrolet Buick GMC Team

December 14, 2024

Dealership is great but, I went to look at a truck and when I got there, the gas cap cover was broken off and laying in the back seat. When I got in the truck to test drive it, it was filthy. They didn't More

by jettspa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kelly Oakes, Eddie Gunter, Steven Funk
Dec 16, 2024 -

Aschenbach Chevrolet GMC responded

Thank you for your feedback. We appreciate you taking the time to share your experience. It's great to hear that you had a positive connection with Kelly, but we understand your concerns regarding the condition of the truck and the level of service you received. We value all feedback as it helps us improve and maintain our high standards at Aschenbach Chevrolet GMC. If you would like to discuss this further, please don't hesitate to contact us directly. We're here to assist you! Sincerely, The Aschenbach Chevrolet Buick GMC Team

December 13, 2024

Very nice and friendly. Stayed way passed closing to help me find a new truck. Will go back for my next one and will send all my friends as well!! More

by CARTWRIGHTCELESTE22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony McKinney
Dec 13, 2024 -

Aschenbach Chevrolet GMC responded

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with us at Aschenbach Chevrolet GMC. It's great to know that our team went the extra mile to help you find your new truck. We can't wait to assist you again in the future, and we truly appreciate you recommending us to your friends. Safe travels in your new truck! Sincerely, The Aschenbach Chevrolet Buick GMC Team

December 09, 2024

When negotiating, salesman got upset when we called out false advertisement. I “bought” the car more than a month ago and we still don’t have title and tags transferred. (Which is supposed to be done by de More

by elitawney14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Steven Funk
Dec 28, 2024 -

Aschenbach Chevrolet GMC responded

We acknowledge your review and are currently looking into the events you’ve detailed.

December 06, 2024

Friendly and work well getting my car fixe. Highly recommend! Ford Dealership-Not at all! More

by B Kegley
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Gunter, Ivor Atkinson, J.D. Koger
Dec 09, 2024 -

Aschenbach Chevrolet GMC responded

Thank you for your wonderful review! We truly appreciate your recommendation and are delighted to hear that you had a positive experience with us at Aschenbach Chevrolet GMC. We're glad we could help you get your car fixed. We look forward to seeing you again! Sincerely, The Aschenbach Chevrolet Buick GMC Team

December 02, 2024

Our truck was towed on Friday & the tow truck got there too late for our 10:00 appointment. We had to wait until Tuesday (why not Monday?) Anyway, the quote to replace our thermostat was about $550. That's More

by KATHYMELTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt Motsinger
Dec 04, 2024 -

Aschenbach Chevrolet GMC responded

Thank you for sharing your experience with us, Kathy. We understand your frustration regarding the delayed appointment and the cost associated with your thermostat replacement. We strive to provide competitive pricing and reliable service, and it is disappointing to hear that we did not meet your expectations this time. If you would like to discuss your experience further, please feel free to reach out to us directly. Thank you for your feedback. Sincerely, The Aschenbach Chevrolet Buick GMC Team

December 01, 2024

Excellent service, excellent experience! ! Cody was wonderful and very helpful!! Would highly recommend them for all of your vehicle buying!! More

by lorismith03021976
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody Crigger
Dec 03, 2024 -

Aschenbach Chevrolet GMC responded

Thank you so much for the fantastic review! We're thrilled to hear that you had an excellent experience at Aschenbach Chevrolet GMC and that Cody provided wonderful service. Your recommendation means a lot to us! We look forward to assisting you with all your vehicle needs in the future. Safe travels! Sincerely, The Aschenbach Chevrolet Buick GMC Team

November 28, 2024

Friendly and good to work with and responsive when following up. It made it easy to work with them. More

by vsnad
Recommend Dealer
Yes
Employees Worked With
Ryan hamilton
Dec 01, 2024 -

Aschenbach Chevrolet GMC responded

Thank you for your wonderful review! We're so glad to hear that you found our team at Aschenbach Chevrolet GMC friendly and responsive. We strive to make the car-buying experience as easy as possible for our customers. We appreciate your feedback and hope to see you again soon! Sincerely, The Aschenbach Chevrolet Buick GMC Team

November 26, 2024

Quick service on my Chevy Trax's yearly inspection, they replaced my headlight and the process was so wuick More

by FHICKS383
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivor Atkinson, J.D. Koger, Matt Motsinger, Nathan Mallory
Nov 27, 2024 -

Aschenbach Chevrolet GMC responded

Thank you for your wonderful review! We appreciate your feedback about the quick service you received on your Chevy Trax, including the headlight replacement. At Aschenbach Chevrolet GMC, we strive to provide efficient and quality service to all our customers. We look forward to seeing you again for your future service needs! Sincerely, The Aschenbach Chevrolet Buick GMC Team