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Aschenbach Chevrolet GMC

Wytheville, VA

4.6
197 Reviews
For nearly 50 years, our dealership has been a cornerstone of the Wytheville community, and we’re proud of our heritage. Since the dealership was acquired by Aschenbach Automotive Group in 2022, Aschenbach Chevrolet Buick GMC has been on a mission to revolutionize the way people see car buying by utilizing a simple and honest approach with a personal touch that develops friendship and family relationships that makes dreams happen. We want people to feel like family the moment they walk through our doors, and our goal is to help every person find the right vehicle for them! Thanks to our staff that has been a part of the local community for years, we have what it takes to make you feel right at home. Ready to find your next vehicle with the dealership that has your bach? Visit Aschenbach Chevrolet Buick GMC to see the way car buying should be.
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925 E Main St #3305

Wytheville, VA

24382

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Showing 197 reviews

November 05, 2024

Excellent customer service and great communication. Friendly atmosphere. I would recommend to friends and family. More

by jcru232000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Gunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Crigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2024 -

Aschenbach Chevrolet GMC responded

Thank you for your wonderful review! We're thrilled to hear that you experienced excellent customer service and appreciated our friendly atmosphere at Aschenbach Chevrolet GMC. Your recommendation means a lot to us. We look forward to serving you and your friends and family in the future! Sincerely, The Aschenbach Chevrolet Buick GMC Team

November 05, 2024

Cody was very professional and willing to answer any questions that I might have. Very determined to make purchase easy. More

by trbm5012
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody Crigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2024 -

Aschenbach Chevrolet GMC responded

Thank you for your wonderful review! We're thrilled to hear that Cody provided you with professional and helpful service at Aschenbach Chevrolet GMC. Our team is dedicated to making the purchase process as easy as possible. We appreciate your feedback and hope to see you again soon! Sincerely, The Aschenbach Chevrolet Buick GMC Team

November 05, 2024

Very customer oriented and attentive to my needs. Took time to explain the progress of the service. More

by PRS24073
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivor Atkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
J.D. Koger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2024 -

Aschenbach Chevrolet GMC responded

Thank you for your wonderful review! We truly appreciate your kind words about our customer-oriented approach and the attention given to your needs. At Aschenbach Chevrolet GMC, we strive to keep our customers informed throughout the service process. We look forward to seeing you again for your future needs! Sincerely, The Aschenbach Chevrolet Buick GMC Team

November 05, 2024

Always friendly and fast service. They’re the only shop I’ve used the past five years More

by Watt Wotsinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Gunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivor Atkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
J.D. Koger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Motsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2024 -

Aschenbach Chevrolet GMC responded

Thank you for your wonderful review! We're thrilled to hear that you've consistently received friendly and fast service at Aschenbach Chevrolet GMC over the past five years. We truly appreciate your loyalty and look forward to serving you for many more years to come. Don't hesitate to visit us again! Sincerely, The Aschenbach Chevrolet Buick GMC Team

November 04, 2024

Salesman was nice. Finance manager and paperwork was an absolute nightmare. Probably the worst used car experience I’ve had. More

by jeremiah.hurd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Eddie Gunter
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ivor Atkinson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly Oaks - 0 Stars
Nov 06, 2024 -

Aschenbach Chevrolet GMC responded

Thank you for your feedback, and we appreciate you sharing your experience with us. We understand that the paperwork process can be frustrating, and it’s important to us to ensure a smooth experience at Aschenbach Chevrolet GMC. If you would like to discuss this further, please feel free to reach out to us. Sincerely, The Aschenbach Chevrolet Buick GMC Team

November 04, 2024

fast friendly service. ...state inspection only....took vehicle at assigned time and returned it in a timely manner More

by frank.james_contractor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivor Atkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2024 -

Aschenbach Chevrolet GMC responded

Thank you for your wonderful review! We appreciate you taking the time to share your experience with Aschenbach Chevrolet GMC. It's great to hear that you received fast and friendly service during your state inspection. We look forward to serving you again in the future! Sincerely, The Aschenbach Chevrolet Buick GMC Team

November 02, 2024

Miss Madison frye was the salesperson I work with. She helped bring me up-to-date on the service records and history of the vehicle.she very friendly and helpful in processvof vehicle.also Financial More

by toneap72
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Madeline frye
Nov 05, 2024 -

Aschenbach Chevrolet GMC responded

Thank you for your wonderful feedback! We’re thrilled to hear that Madison provided you with excellent service and helped keep you informed about your vehicle's history. It's great to know that our financial manager made the paperwork process smooth for you. We appreciate you choosing Aschenbach Chevrolet GMC and look forward to assisting you again in the future! Sincerely, The Aschenbach Chevrolet Buick GMC Team

October 27, 2024

Everyone was nice. Detail department stinks they did a sorry job cleaning my car my 11 yr old grandson could have done better job. More

by angela
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelly Oakes
Oct 29, 2024 -

Aschenbach Chevrolet GMC responded

Thank you for sharing your experience with us, Angela. We appreciate your compliment about our staff at Aschenbach Chevrolet GMC. However, we understand your disappointment with the detail service. We value all feedback as it helps us improve. If you would like to discuss this further, please reach out to us directly. We look forward to assisting you better in the future. Sincerely, The Aschenbach Chevrolet Buick GMC Team

October 25, 2024

Cody was very friendly and helpful. If he didn't know a answer he was good at asking someone to find out. More

by shshelton1966
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody Crigger
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Aschenbach Chevrolet GMC responded

Thank you for your feedback! We appreciate your kind words about Cody's helpfulness and friendly demeanor. At Aschenbach Chevrolet GMC, we strive to provide excellent service and it's great to hear that Cody embodied that. If you have any further questions or need assistance, please feel free to reach out. We look forward to seeing you again! Sincerely, The Aschenbach Chevrolet Buick GMC Team

October 25, 2024

The best salesman that I have used. Worked great with me, was very patient. It took us to find exactly what I wanted but he made it work. More

by meekwyatt2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ivor Atkinson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Crigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Aschenbach Chevrolet GMC responded

Thank you for your wonderful review! We're thrilled to hear that you had a positive experience with us at Aschenbach Chevrolet GMC. Our team strives to be patient and helpful, and we're glad that we could assist you in finding exactly what you wanted. We hope to see you again in the future! Sincerely, The Aschenbach Chevrolet Buick GMC Team