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Aschenbach Chevrolet GMC

Wytheville, VA

4.6
197 Reviews
For nearly 50 years, our dealership has been a cornerstone of the Wytheville community, and we’re proud of our heritage. Since the dealership was acquired by Aschenbach Automotive Group in 2022, Aschenbach Chevrolet Buick GMC has been on a mission to revolutionize the way people see car buying by utilizing a simple and honest approach with a personal touch that develops friendship and family relationships that makes dreams happen. We want people to feel like family the moment they walk through our doors, and our goal is to help every person find the right vehicle for them! Thanks to our staff that has been a part of the local community for years, we have what it takes to make you feel right at home. Ready to find your next vehicle with the dealership that has your bach? Visit Aschenbach Chevrolet Buick GMC to see the way car buying should be.
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925 E Main St #3305

Wytheville, VA

24382

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Showing 197 reviews

December 02, 2024

Our truck was towed on Friday & the tow truck got there too late for our 10:00 appointment. We had to wait until Tuesday (why not Monday?) Anyway, the quote to replace our thermostat was about $550. That's More

by KATHYMELTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt Motsinger
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

Aschenbach Chevrolet GMC responded

Thank you for sharing your experience with us, Kathy. We understand your frustration regarding the delayed appointment and the cost associated with your thermostat replacement. We strive to provide competitive pricing and reliable service, and it is disappointing to hear that we did not meet your expectations this time. If you would like to discuss your experience further, please feel free to reach out to us directly. Thank you for your feedback. Sincerely, The Aschenbach Chevrolet Buick GMC Team

December 01, 2024

Excellent service, excellent experience! ! Cody was wonderful and very helpful!! Would highly recommend them for all of your vehicle buying!! More

by lorismith03021976
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody Crigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Aschenbach Chevrolet GMC responded

Thank you so much for the fantastic review! We're thrilled to hear that you had an excellent experience at Aschenbach Chevrolet GMC and that Cody provided wonderful service. Your recommendation means a lot to us! We look forward to assisting you with all your vehicle needs in the future. Safe travels! Sincerely, The Aschenbach Chevrolet Buick GMC Team

November 28, 2024

Friendly and good to work with and responsive when following up. It made it easy to work with them. More

by vsnad
Recommend Dealer
Yes
Employees Worked With
Ryan hamilton
Dec 01, 2024 -

Aschenbach Chevrolet GMC responded

Thank you for your wonderful review! We're so glad to hear that you found our team at Aschenbach Chevrolet GMC friendly and responsive. We strive to make the car-buying experience as easy as possible for our customers. We appreciate your feedback and hope to see you again soon! Sincerely, The Aschenbach Chevrolet Buick GMC Team

November 26, 2024

Quick service on my Chevy Trax's yearly inspection, they replaced my headlight and the process was so wuick More

by FHICKS383
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivor Atkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
J.D. Koger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Motsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Mallory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2024 -

Aschenbach Chevrolet GMC responded

Thank you for your wonderful review! We appreciate your feedback about the quick service you received on your Chevy Trax, including the headlight replacement. At Aschenbach Chevrolet GMC, we strive to provide efficient and quality service to all our customers. We look forward to seeing you again for your future service needs! Sincerely, The Aschenbach Chevrolet Buick GMC Team

November 24, 2024

Great staff and customer service. I am a repeat customer. Cody was excellent. And as always Eddie was awesome. I hope to continue doing business with them. More

by brentmalchano
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Gunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Crigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

Aschenbach Chevrolet GMC responded

Thank you for your kind words! We're thrilled to hear that you had a great experience at Aschenbach Chevrolet GMC. It's fantastic to know that Cody and Eddie provided excellent service during your visit. We appreciate your continued support and look forward to serving you again in the future! Sincerely, The Aschenbach Chevrolet Buick GMC Team

November 20, 2024

Gary Barber made the buying process easy I buy trucks for my business and don’t have time to always go to a dealership for the transaction He handled everything over the phone and delivered the van to More

by chb735ph
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Barber
Nov 22, 2024 -

Aschenbach Chevrolet GMC responded

Thank you, Charles, for your wonderful review! We’re thrilled to hear that Gary made the buying process easy for you and that he took care of everything over the phone. At Aschenbach Chevrolet GMC, we strive to provide convenient and efficient service for our customers, especially those like you who are busy with business. If you ever need assistance again, don’t hesitate to reach out. We look forward to working with you in the future! Sincerely, The Aschenbach Chevrolet Buick GMC Team

November 16, 2024

Great staff. Competitive Pricing. Convenient Hours. Clean Facility. Estimate Fidelity. Pleasant Amenities. Comparable Products. Customer Oriented. More

by BPHAWKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivor Atkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
J.D. Koger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Aschenbach Chevrolet GMC responded

Thank you for your wonderful review! We truly appreciate your kind words about our staff, pricing, and facility at Aschenbach Chevrolet GMC. It's great to hear that you found our services to be customer-oriented and convenient. We look forward to welcoming you back for your next visit! Sincerely, The Aschenbach Chevrolet Buick GMC Team

November 11, 2024

We were from out of town, and this was the closest dealership. Our truck broke down pulling a 39' toy hauler. We were stressed out of our mind. We had it towed & JD was very helpful and took care of u More

by brucescarpets
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivor Atkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
J.D. Koger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2024 -

Aschenbach Chevrolet GMC responded

Thank you for your wonderful review! We're glad to hear that JD was able to assist you during such a stressful situation with your truck, especially while towing your toy hauler. It's great to know we could help get you back on the road in a timely manner. We appreciate your kind words and hope to see you again at Aschenbach Chevrolet GMC for any future needs! Safe travels! Sincerely, The Aschenbach Chevrolet Buick GMC Team

November 09, 2024

My truck came back smelling of smoke and with something splattered all over it after they did my oil change and service-i had had it detailed the evening before… they also did not put air in my front tire More

by triple_l_farm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt Motsinger
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2024 -

Aschenbach Chevrolet GMC responded

Thank you for your feedback. We understand your concerns regarding the condition of your truck after your service at Aschenbach Chevrolet GMC and the lack of response to your inquiries. We value your experience and appreciate you bringing this to our attention. Please reach out to us directly so we can address these issues and ensure your satisfaction. Sincerely, The Aschenbach Chevrolet Buick GMC Team

November 06, 2024

Eddy, Steve, JT and Brandon were awesome as usual! In no time at all I had my truck and was on my way. Kelly, the financial manager was brilliant, customer service was great! JD in service was phenome More

by dkkbaseball
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Gunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Funk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivor Atkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
J.D. Koger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon in Sales and kelly in finance.
Nov 08, 2024 -

Aschenbach Chevrolet GMC responded

Thank you for your wonderful review! We're thrilled to hear that Eddy, Steve, JT, Brandon, and Kelly made your truck-buying experience so enjoyable. At Aschenbach Chevrolet GMC, we pride ourselves on excellent customer service, and it's great to know you felt that with us. We appreciate your kind words and hope to see you again soon! Safe travels with your new truck! Sincerely, The Aschenbach Chevrolet Buick GMC Team

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