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Aschenbach Chevrolet GMC

Wytheville, VA

4.6
194 Reviews
For nearly 50 years, our dealership has been a cornerstone of the Wytheville community, and we’re proud of our heritage. Since the dealership was acquired by Aschenbach Automotive Group in 2022, Aschenbach Chevrolet Buick GMC has been on a mission to revolutionize the way people see car buying by utilizing a simple and honest approach with a personal touch that develops friendship and family relationships that makes dreams happen. We want people to feel like family the moment they walk through our doors, and our goal is to help every person find the right vehicle for them! Thanks to our staff that has been a part of the local community for years, we have what it takes to make you feel right at home. Ready to find your next vehicle with the dealership that has your bach? Visit Aschenbach Chevrolet Buick GMC to see the way car buying should be.
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925 E Main St #3305

Wytheville, VA

24382

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Showing 194 reviews

March 26, 2024

We are so happy to purchase our 5th Terrain with the help of Ivor Atkinson. We are sold on the GMC Terrain, great on mileage, looks great but most of all it is a very reliable vehicle. Ivor is great to work More

by mandlroop
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Gunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivor Atkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
J.D. Koger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Motsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kellie Oakes
Mar 27, 2024 -

Aschenbach Chevrolet GMC responded

Thank you for your loyalty to our dealership and for taking the time to write this review. Ivor’s sales excellence is always consistent, and we're glad your experience with him supports that. We aim to turn every person that visits us into a repeat customer. Sincerely, The Aschenbach Chevrolet Buick GMC Team

March 25, 2024

All Aschenbach Chevrolet employees was very helpful and very nice I will let everyone know how great they were More

by KATHYPARKS2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Gunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Funk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deanna Corvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mariah Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
J.D. Koger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Motsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Mallory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2024 -

Aschenbach Chevrolet GMC responded

Thank you for leaving us this great review, Kathy! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Aschenbach Chevrolet Buick GMC Team

March 22, 2024

Fast, quick, no delays. Considering I flew into town; I drove off in my new car as if we scheduled an air-show. More

by daarib
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lee Harden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

Aschenbach Chevrolet GMC responded

Thank you for the wonderful review and for traveling to Aschenbach Chevrolet GMC from quite a distance, we appreciate your business. Thank you again for your kind words and please feel free to reach out if you have any questions. Sincerely, The Aschenbach Chevrolet Buick GMC Team

March 15, 2024

a great place to buy a vehicle. Anthony was knowledgeable about the car I brought. He was patient with me while I decided. Easy to work with More

by sweetlady20013
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony McKinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
J.D. Koger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2024 -

Aschenbach Chevrolet GMC responded

Thanks for taking the time to leave us this awesome review! At Aschenbach Chevrolet GMC, we take guest feedback seriously and are proud to see that you drove away happy in your new car. We will share your compliments with the whole team. If you have any questions about your purchase, please reach out to us. Thanks, again! Sincerely, The Aschenbach Chevrolet Buick GMC Team

March 15, 2024

Rushy, unorganized, and had my paint scratched on a brand new truck. I called back and spoke with the woman that sold me Deanna the truck and she advised she would get with the manager Mr Thompson who also s More

by dse_30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Deanna Corvin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnathan Thomas
Mar 18, 2024 -

Aschenbach Chevrolet GMC responded

We value hearing about your experience at our dealership. We take customer care very seriously at Aschenbach Chevrolet GMC and we assure you that we are truly dedicated to rectifying this situation. We would greatly appreciate it if you would reach out to us at your earliest convenience so that we can discuss the situation in detail. We hope to hear from you soon. Sincerely, The Aschenbach Chevrolet Buick GMC Team

March 13, 2024

Matt and JD in service are always great to deal with and get you in and out in a timely manner. A+ More

by Will
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
J.D. Koger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Motsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2024 -

Aschenbach Chevrolet GMC responded

Will, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Aschenbach Chevrolet Buick GMC Team

March 13, 2024

Great communication with the service manager JD. He kept me updated on the process of having the transmission replaced with the extended warranty. More

by ELLOCKER54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
J.D. Koger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Motsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The sales manager JT.
Mar 15, 2024 -

Aschenbach Chevrolet GMC responded

It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, The Aschenbach Chevrolet Buick GMC Team

March 12, 2024

Matthew is always on the money for me. He helps me keep my vehicle on the road. I love the service I get from the whole service gang. Great fellas More

by bobby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Motsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew
Mar 15, 2024 -

Aschenbach Chevrolet GMC responded

Bobby, thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Sincerely, The Aschenbach Chevrolet Buick GMC Team

March 12, 2024

Very nice service and everyone very helpful. Would definitely recommend their service. Everyone very pleasant. More

by GIDUMUP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Gunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mariah Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
J.D. Koger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Motsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2024 -

Aschenbach Chevrolet GMC responded

Thank you so much for your review! Happy customers are our goal and our mission at Aschenbach Chevrolet GMC, and it’s exciting to see that this service was delivered to you during your visit. Should there be anything else you need, please don’t hesitate to let us know. Sincerely, The Aschenbach Chevrolet Buick GMC Team

March 11, 2024

Was easy to set up appointment. i dropped car off and left it. They called me when it was finished. I was pleased with their service. More

by JERRYSNAVELY55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know who i worked with.
Mar 14, 2024 -

Aschenbach Chevrolet GMC responded

Jerry, thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Aschenbach Chevrolet GMC. If there is anything more that we can do, please come back and see us again. Take care! Sincerely, The Aschenbach Chevrolet Buick GMC Team

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