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Aschenbach Chevrolet GMC

Wytheville, VA

Overview
Employees
Reviews
Vehicles
4.6
183 Reviews
For nearly 50 years, our dealership has been a cornerstone of the Wytheville community, and we’re proud of our heritage. Since the dealership was acquired by Aschenbach Automotive Group in 2022, Aschenbach Chevrolet Buick GMC has been on a mission to revolutionize the way people see car buying by utilizing a simple and honest approach with a personal touch that develops friendship and family relationships that makes dreams happen. We want people to feel like family the moment they walk through our doors, and our goal is to help every person find the right vehicle for them! Thanks to our staff that has been a part of the local community for years, we have what it takes to make you feel right at home. Ready to find your next vehicle with the dealership that has your bach? Visit Aschenbach Chevrolet Buick GMC to see the way car buying should be.
Contact Dealership

925 E Main St #3305

Wytheville, VA

24382

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Showing 183 reviews

November 20, 2024

Gary Barber made the buying process easy I buy trucks for my business and don’t have time to always go to a dealership for the transaction He handled everything over the phone and delivered the van to More

by chb735ph
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Barber
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Nov 22, 2024 -

Aschenbach Chevrolet GMC responded

Thank you, Charles, for your wonderful review! We’re thrilled to hear that Gary made the buying process easy for you and that he took care of everything over the phone. At Aschenbach Chevrolet GMC, we strive to provide convenient and efficient service for our customers, especially those like you who are busy with business. If you ever need assistance again, don’t hesitate to reach out. We look forward to working with you in the future! Sincerely, The Aschenbach Chevrolet Buick GMC Team

November 16, 2024

Great staff. Competitive Pricing. Convenient Hours. Clean Facility. Estimate Fidelity. Pleasant Amenities. Comparable Products. Customer Oriented. More

by BPHAWKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivor Atkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
J.D. Koger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

Aschenbach Chevrolet GMC responded

Thank you for your wonderful review! We truly appreciate your kind words about our staff, pricing, and facility at Aschenbach Chevrolet GMC. It's great to hear that you found our services to be customer-oriented and convenient. We look forward to welcoming you back for your next visit! Sincerely, The Aschenbach Chevrolet Buick GMC Team

November 11, 2024

We were from out of town, and this was the closest dealership. Our truck broke down pulling a 39' toy hauler. We were stressed out of our mind. We had it towed & JD was very helpful and took care of u More

by brucescarpets
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivor Atkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
J.D. Koger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2024 -

Aschenbach Chevrolet GMC responded

Thank you for your wonderful review! We're glad to hear that JD was able to assist you during such a stressful situation with your truck, especially while towing your toy hauler. It's great to know we could help get you back on the road in a timely manner. We appreciate your kind words and hope to see you again at Aschenbach Chevrolet GMC for any future needs! Safe travels! Sincerely, The Aschenbach Chevrolet Buick GMC Team

November 09, 2024

My truck came back smelling of smoke and with something splattered all over it after they did my oil change and service-i had had it detailed the evening before… they also did not put air in my front tire More

by triple_l_farm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt Motsinger
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 12, 2024 -

Aschenbach Chevrolet GMC responded

Thank you for your feedback. We understand your concerns regarding the condition of your truck after your service at Aschenbach Chevrolet GMC and the lack of response to your inquiries. We value your experience and appreciate you bringing this to our attention. Please reach out to us directly so we can address these issues and ensure your satisfaction. Sincerely, The Aschenbach Chevrolet Buick GMC Team

November 06, 2024

Eddy, Steve, JT and Brandon were awesome as usual! In no time at all I had my truck and was on my way. Kelly, the financial manager was brilliant, customer service was great! JD in service was phenome More

by dkkbaseball
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Gunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Funk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivor Atkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
J.D. Koger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon in Sales and kelly in finance.
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Nov 08, 2024 -

Aschenbach Chevrolet GMC responded

Thank you for your wonderful review! We're thrilled to hear that Eddy, Steve, JT, Brandon, and Kelly made your truck-buying experience so enjoyable. At Aschenbach Chevrolet GMC, we pride ourselves on excellent customer service, and it's great to know you felt that with us. We appreciate your kind words and hope to see you again soon! Safe travels with your new truck! Sincerely, The Aschenbach Chevrolet Buick GMC Team

November 05, 2024

Excellent customer service and great communication. Friendly atmosphere. I would recommend to friends and family. More

by jcru232000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Gunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Crigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2024 -

Aschenbach Chevrolet GMC responded

Thank you for your wonderful review! We're thrilled to hear that you experienced excellent customer service and appreciated our friendly atmosphere at Aschenbach Chevrolet GMC. Your recommendation means a lot to us. We look forward to serving you and your friends and family in the future! Sincerely, The Aschenbach Chevrolet Buick GMC Team

November 05, 2024

Cody was very professional and willing to answer any questions that I might have. Very determined to make purchase easy. More

by trbm5012
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody Crigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 06, 2024 -

Aschenbach Chevrolet GMC responded

Thank you for your wonderful review! We're thrilled to hear that Cody provided you with professional and helpful service at Aschenbach Chevrolet GMC. Our team is dedicated to making the purchase process as easy as possible. We appreciate your feedback and hope to see you again soon! Sincerely, The Aschenbach Chevrolet Buick GMC Team

November 05, 2024

Very customer oriented and attentive to my needs. Took time to explain the progress of the service. More

by PRS24073
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivor Atkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
J.D. Koger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 06, 2024 -

Aschenbach Chevrolet GMC responded

Thank you for your wonderful review! We truly appreciate your kind words about our customer-oriented approach and the attention given to your needs. At Aschenbach Chevrolet GMC, we strive to keep our customers informed throughout the service process. We look forward to seeing you again for your future needs! Sincerely, The Aschenbach Chevrolet Buick GMC Team

November 05, 2024

Always friendly and fast service. They’re the only shop I’ve used the past five years More

by Watt Wotsinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Gunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivor Atkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
J.D. Koger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Motsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 06, 2024 -

Aschenbach Chevrolet GMC responded

Thank you for your wonderful review! We're thrilled to hear that you've consistently received friendly and fast service at Aschenbach Chevrolet GMC over the past five years. We truly appreciate your loyalty and look forward to serving you for many more years to come. Don't hesitate to visit us again! Sincerely, The Aschenbach Chevrolet Buick GMC Team

November 04, 2024

Salesman was nice. Finance manager and paperwork was an absolute nightmare. Probably the worst used car experience I’ve had. More

by jeremiah.hurd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Eddie Gunter
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ivor Atkinson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly Oaks - 0 Stars
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Nov 06, 2024 -

Aschenbach Chevrolet GMC responded

Thank you for your feedback, and we appreciate you sharing your experience with us. We understand that the paperwork process can be frustrating, and it’s important to us to ensure a smooth experience at Aschenbach Chevrolet GMC. If you would like to discuss this further, please feel free to reach out to us. Sincerely, The Aschenbach Chevrolet Buick GMC Team

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