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Aschenbach Chevrolet GMC

Wytheville, VA

4.6
193 Reviews
For nearly 50 years, our dealership has been a cornerstone of the Wytheville community, and we’re proud of our heritage. Since the dealership was acquired by Aschenbach Automotive Group in 2022, Aschenbach Chevrolet Buick GMC has been on a mission to revolutionize the way people see car buying by utilizing a simple and honest approach with a personal touch that develops friendship and family relationships that makes dreams happen. We want people to feel like family the moment they walk through our doors, and our goal is to help every person find the right vehicle for them! Thanks to our staff that has been a part of the local community for years, we have what it takes to make you feel right at home. Ready to find your next vehicle with the dealership that has your bach? Visit Aschenbach Chevrolet Buick GMC to see the way car buying should be.
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925 E Main St #3305

Wytheville, VA

24382

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Showing 193 reviews

December 21, 2024

Very professional environment. Immediately greeted and waited on. Oil change and tire rotation completed in a reasonable amount of time. More

by ImaginationTraveler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivor Atkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2024

Your service manager is very rude and lacks people skills and manners. Sincerely, Tommy and Dawn Owens More

by dawnowens64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
J.D. Koger
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2024

Dealership is great but, I went to look at a truck and when I got there, the gas cap cover was broken off and laying in the back seat. When I got in the truck to test drive it, it was filthy. They didn't More

by jettspa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Eddie Gunter
4.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Funk
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly Oakes
Dec 16, 2024 -

Aschenbach Chevrolet GMC responded

Thank you for your feedback. We appreciate you taking the time to share your experience. It's great to hear that you had a positive connection with Kelly, but we understand your concerns regarding the condition of the truck and the level of service you received. We value all feedback as it helps us improve and maintain our high standards at Aschenbach Chevrolet GMC. If you would like to discuss this further, please don't hesitate to contact us directly. We're here to assist you! Sincerely, The Aschenbach Chevrolet Buick GMC Team

December 13, 2024

Very nice and friendly. Stayed way passed closing to help me find a new truck. Will go back for my next one and will send all my friends as well!! More

by CARTWRIGHTCELESTE22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony McKinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2024 -

Aschenbach Chevrolet GMC responded

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with us at Aschenbach Chevrolet GMC. It's great to know that our team went the extra mile to help you find your new truck. We can't wait to assist you again in the future, and we truly appreciate you recommending us to your friends. Safe travels in your new truck! Sincerely, The Aschenbach Chevrolet Buick GMC Team

December 09, 2024

When negotiating, salesman got upset when we called out false advertisement. I “bought” the car more than a month ago and we still don’t have title and tags transferred. (Which is supposed to be done by de More

by elitawney14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Steven Funk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Aschenbach Chevrolet GMC responded

Thank you for sharing your experience with us. We understand your frustration regarding the advertising concerns and the delay with your title and tags transfer at Aschenbach Chevrolet GMC. Your feedback is valuable, and we strive to maintain high standards for our customers. We encourage you to contact us directly so we can work towards a resolution and ensure your concerns are addressed. Thank you again for your input, and we hope to hear from you soon. Sincerely, The Aschenbach Chevrolet Buick GMC Team

December 06, 2024

Friendly and work well getting my car fixe. Highly recommend! Ford Dealership-Not at all! More

by B Kegley
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Gunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivor Atkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
J.D. Koger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Aschenbach Chevrolet GMC responded

Thank you for your wonderful review! We truly appreciate your recommendation and are delighted to hear that you had a positive experience with us at Aschenbach Chevrolet GMC. We're glad we could help you get your car fixed. We look forward to seeing you again! Sincerely, The Aschenbach Chevrolet Buick GMC Team

December 02, 2024

Our truck was towed on Friday & the tow truck got there too late for our 10:00 appointment. We had to wait until Tuesday (why not Monday?) Anyway, the quote to replace our thermostat was about $550. That's More

by KATHYMELTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt Motsinger
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

Aschenbach Chevrolet GMC responded

Thank you for sharing your experience with us, Kathy. We understand your frustration regarding the delayed appointment and the cost associated with your thermostat replacement. We strive to provide competitive pricing and reliable service, and it is disappointing to hear that we did not meet your expectations this time. If you would like to discuss your experience further, please feel free to reach out to us directly. Thank you for your feedback. Sincerely, The Aschenbach Chevrolet Buick GMC Team

December 01, 2024

Excellent service, excellent experience! ! Cody was wonderful and very helpful!! Would highly recommend them for all of your vehicle buying!! More

by lorismith03021976
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody Crigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Aschenbach Chevrolet GMC responded

Thank you so much for the fantastic review! We're thrilled to hear that you had an excellent experience at Aschenbach Chevrolet GMC and that Cody provided wonderful service. Your recommendation means a lot to us! We look forward to assisting you with all your vehicle needs in the future. Safe travels! Sincerely, The Aschenbach Chevrolet Buick GMC Team

November 28, 2024

Friendly and good to work with and responsive when following up. It made it easy to work with them. More

by vsnad
Recommend Dealer
Yes
Employees Worked With
Ryan hamilton
Dec 01, 2024 -

Aschenbach Chevrolet GMC responded

Thank you for your wonderful review! We're so glad to hear that you found our team at Aschenbach Chevrolet GMC friendly and responsive. We strive to make the car-buying experience as easy as possible for our customers. We appreciate your feedback and hope to see you again soon! Sincerely, The Aschenbach Chevrolet Buick GMC Team

November 26, 2024

Quick service on my Chevy Trax's yearly inspection, they replaced my headlight and the process was so wuick More

by FHICKS383
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivor Atkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
J.D. Koger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Motsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Mallory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2024 -

Aschenbach Chevrolet GMC responded

Thank you for your wonderful review! We appreciate your feedback about the quick service you received on your Chevy Trax, including the headlight replacement. At Aschenbach Chevrolet GMC, we strive to provide efficient and quality service to all our customers. We look forward to seeing you again for your future service needs! Sincerely, The Aschenbach Chevrolet Buick GMC Team

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