Art Moehn Chevrolet
Jackson, MI
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Purchased a 2021 Silverado 1500, while working on the deal the salesman said they would provide black wheels. Talked in person with Chris Rudner (General Manager), a workable solution was reached on the deal the salesman said they would provide black wheels. Talked in person with Chris Rudner (General Manager), a workable solution was reached on the black wheels. Thanks for talking through the issue. More
This place isn't worth one star but had to in order to finish the review. I took my 08 Duramax that I inherited from my Dad when he passed away. Told them I would pay the difference between OEM and afterm finish the review. I took my 08 Duramax that I inherited from my Dad when he passed away. Told them I would pay the difference between OEM and aftermarket in order to have OEM parts back on it. Accident wasn't my fault also. Was told they put all OEM parts on my truck and I owed $612 for deductible which was a lie insurance paid it. I checked on left headlight assembly because a new one was going in on the right and ventshades. $485 so I said no I would get aftermarket tinted ones. Well I go to pick up the truck, headlight in I tell Jennifer (done the estimate) I told u not to put that in I didn't want it,she says don't worry about it we wiggled some numbers and it doesn't cost u a thing. LIE!!! I pay the $612 for removing double sided tape from old ventshades and deductible.LIE!!! I go to work next day and find aftermarket parts on my truck air filter housing loose, antifreeze reservoir loose and bracket at right corner where battery is loose. Also said that my Firestone Destination XT's with 20,000 was ruined and needed new ones.LIE!!!!! . They balanced the tires.LIE!!! Truck is a 08 75,000 miles never been off the blacktop. Oh yeah plus left parts off that were supposed to be replaced. Rubber on fender and bracket for air filter housing. But the best part is when I got home and read through the paperwork that she gave me said that the right front brake caliper was stuck. How come I wasn't told this before I left the dealership.Who knows but SOS are doing a investigation and I contacted GM it's one thing to be dishonest but when they know from go that no amount of money could buy my truck and still put aftermarket parts on after I said I'd pay for OEM. That's about as low as it gets. So here I am truck still isn't fixed I'm out $612 over a LIE!!! Just think before you take anything to them because what I just wrote is 100 percent the truth!!!!!! I'll take a lie detector test or whatever else they have these days to see who is honest or dishonest and I'll pay for everyone to take it but I want a guaranteed amount agreed on before hand I get once they fail theirs and I pass mine. Because I'm telling the truth. Honesty isn't slander or anything else towards a individual. THE TRUTH IS THE TRUTH!!!!!! More
Art Moehn is a very professional and inviting dealership! Everyone is friendly and makes you feel comfortable and at home! I had a great experience! Everyone is friendly and makes you feel comfortable and at home! I had a great experience! More
This will be my second time working with fadi and I’m in absolute awh with the fact that he always makes sure to go out of his way to make sure I get exactly what I want/looking for! An amazing car salesman absolute awh with the fact that he always makes sure to go out of his way to make sure I get exactly what I want/looking for! An amazing car salesman and man in general! More
It was a real pleasure to work with Fadi. Fadi was very thorough with information regarding the vehicle leased.. Lou Kish was thorough and knowledgeable with my finance experience.. thorough with information regarding the vehicle leased.. Lou Kish was thorough and knowledgeable with my finance experience.. More
I recently purchased a vehicle from art moehn, first time customer and last time customer!! They sold me a " car care contract" , stating how great it was and it to would pay for itself and would include a $ customer and last time customer!! They sold me a " car care contract" , stating how great it was and it to would pay for itself and would include a $500 voucher for next purchase. When I get received the coupon book, it contained vouchers for a percentage off service, oil changes, and only a $250 voucher for next purchase, contract could be cancelled, and I did cancel it but the dealership keeps the $1200 it costs- they didn't sell it to me , a private company did out of Florida. Buyers beware of the scams!! I will never recommend this company to anyone. The person I dealt with when cancelling the contract acted like it was a inconvenience to do it. Such a disappointment for a first experience!! The salesman, Mark Wasick- was great though. More
Fadi is always friendly. He make sure his customers leave happy and are not disappointed. He is very knowledgeable about everything I asked him. He even found a car that had everything I wanted in it. I will happy and are not disappointed. He is very knowledgeable about everything I asked him. He even found a car that had everything I wanted in it. I will not see another car salesman anywhere else. Fadi showed me the Cruze it had everything I wanted in it. The car has bluetooth, touch screen radio, backup camera. The car has low miles and a reasonable payment. The whole experience is excellent. The moment you walk in the door all the way to pulling out of the lot. #GOSEEFADI More
Your salesman, Foster is really inept at his job. His communication skills and sense of responsibility to his customers is blatantly obvious. I was told nobody is better than Art Moehn in the Jackson a communication skills and sense of responsibility to his customers is blatantly obvious. I was told nobody is better than Art Moehn in the Jackson area. Apparently I was misinformed. I’ll be posting the he and I’s conversations on every social media site I can find. I’ve been in automotive for over 30 years and this experience is one of the worst I’ve been involved in. If you disagree, please convince me otherwise. If you agree that your standards of operation are sub-par, do nothing. Regards, Reed Henry Disappointed & dissatisfied consumer More
Horrible service i will never buy another vehicle or have any other work done by them also purchase a car and was told they would fix the issue and never back from them any other work done by them also purchase a car and was told they would fix the issue and never back from them More