
Art Hill Ford
Merrillville, IN
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Always friendly efficient service at Art Hill We have been customers of Art Hill for over 30 years and are very satisfied with their sales, and service departments. We were able to receive a loan We have been customers of Art Hill for over 30 years and are very satisfied with their sales, and service departments. We were able to receive a loaner when they replaced our passenger side air bag and I was very satisfied with that service also More
Great Dealership This is my second Lincoln from this dealership and have always had a good experience no matter what I visit the place for wether it be for purchase, s This is my second Lincoln from this dealership and have always had a good experience no matter what I visit the place for wether it be for purchase, service ,or questions employees are always willing to help they are knowledgeable and polite. More
Car Service Although it was a pleasant experience but information on the rebate for tire purchase was impossible to obtain. I was handed an envelope with what I h Although it was a pleasant experience but information on the rebate for tire purchase was impossible to obtain. I was handed an envelope with what I hope is the paper work but no directive on what address to mail it to. The manager even told me that I could do it on-line but all effort to do so was unsuccessful till date. I also tried the On-Line Live Chat but to no avail. Although he recommended Owner-Ford .com but still I could not get the form to fill out on-line. I sent an e-mail but unfortunately I am still waiting for a response. The coupon expires in 2 weeks. Please send the address to mail the papers to. Thanks More
Great customer service from initial poi Great customer service from initial point of contact and throughout my entire service experience. I appreciated the genuine concern and assistanc Great customer service from initial point of contact and throughout my entire service experience. I appreciated the genuine concern and assistance I received from Rosa. More
Absolutely the best! Art Hill Ford is the absolute best car buying experience that I’ve ever had! That’s why my last 5 new Ford vehicles have been purchased through them. Art Hill Ford is the absolute best car buying experience that I’ve ever had! That’s why my last 5 new Ford vehicles have been purchased through them. Great product fantastic sales knowledge and inventory. More
Great dealership Best Ford dealer and salesman around. Steve is a great sales manager. He treats everyone like family. John Svejda is also very nice to deal with Best Ford dealer and salesman around. Steve is a great sales manager. He treats everyone like family. John Svejda is also very nice to deal with More
OIL CHANGE, AND A/C P.M. Brought my vehicle in for an oil, filter change, and a air conditioner p.m. It was a little troubling to find out that the technician as Brought my vehicle in for an oil, filter change, and a air conditioner p.m. It was a little troubling to find out that the technician assigned to the job couldn't handle the a/c tuneup. Your service tech, had to assign another more knowlegable fellow to fill the coolant in the system. I was there for almost four hours, how much time was wasted at my expense before the tech couldn't figure this out, and needed help? Please review and see if an adjustment to the price I paid is warranted. Invoice date; 7/19/19. Invoice # FOCS562426 Regards, Thomas. More
Terrible Let's start with the fact that you can't get anyone to answer phone, respond to online service to text messages. It seems the only way to get appointm Let's start with the fact that you can't get anyone to answer phone, respond to online service to text messages. It seems the only way to get appointment is to go in. Now as far as service thumbs down. My vehicle was not respected in any way. Oil and grease on steering wheel, door panals and seats. More
Ford Raptor Chris and Steve were excellent to work with on my purchase. Highly recommend this dealership! Thank you for a pleasant experience! Fair pricing, Chris and Steve were excellent to work with on my purchase. Highly recommend this dealership! Thank you for a pleasant experience! Fair pricing, honest dealing. More
Why do we make appointments? Made appointments three weeks in advance for recall. When time of appointment was told I had to reschedule they had to order part...What did they do Made appointments three weeks in advance for recall. When time of appointment was told I had to reschedule they had to order part...What did they do 3 weeks prior..not even notifications of delay...Not the 1st time with no proper communications..I go elsewhere now. More