Arrowhead Honda | Page 7

I want to say a special thanks to Randy for helping me out today with my car key issue. My car steering wheel got locked and my car was parked at Circle K. I didn’t know what was wrong with my car and how out today with my car key issue. My car steering wheel got locked and my car was parked at Circle K. I didn’t know what was wrong with my car and how I would fix the issue. I went to Honda dealership. Randy was so kind and so helpful and went over all the possible options to get my key issue solved. He did not make me feel rushed, neither tried to sale expensive parts. He gave me reasonable options to start with. I was able to start my car and made home safely. I called him twice to ask few questions about ordering a new key for future and he went above and beyond to answer all of my questions. Thank you Randy for making my worst day into a great day. Appreciate your help a lot. :) More

At 118 degrees the crv I’m driving alarmed low tire pressure on my way home. I went to a discount Tire at first and was told they dont pump air when it’s way too hot in the valley. I decided to drive t pressure on my way home. I went to a discount Tire at first and was told they dont pump air when it’s way too hot in the valley. I decided to drive to Arrowhead Honda but was closed at the time I arrived. A guy named Chris (Flaro) was the only one there and I asked him for help, and he went out of his way to help me out with the tires and even calibrate the alarm. Thank you for going above and beyond, Chris! May God bless you always! More

I wanted you to know how much I appreciate Steve Bullock. He has helped me on many times over the years. Every time I call or go into the service department he has taken care of my problems. He i Bullock. He has helped me on many times over the years. Every time I call or go into the service department he has taken care of my problems. He is courteous and helpful. We have owned Hondas for over twenty years. Currently we have a Pilot and an Accord. More

I wanted you to know how much I appreciate Steve Bullock. He has helped me whenever I come to the service department in a very professional way, he is courteous and helpful. They have a great coffiee machi He has helped me whenever I come to the service department in a very professional way, he is courteous and helpful. They have a great coffiee machine and comfortable waiting room. When we are ready for a new car we will come here. More

I have been using Arrowhead Honda for approximately 20 years and they have always served me well. years and they have always served me well. More

The customer service is top of the line. The honesty and advise on when and what service my car needs is sincerely appreciated. Never pushy just the facts. The honesty and advise on when and what service my car needs is sincerely appreciated. Never pushy just the facts. More

Sold me a used van with a large hole in the windshield that I need to replace and when brought to their attention I got a “tough xxxx, sucks to be you!” we aren’t going to do anything response. Car had to that I need to replace and when brought to their attention I got a “tough xxxx, sucks to be you!” we aren’t going to do anything response. Car had to be inspected before I bought it so when I was trying to find out when I could pick it up, I was hung up on by the service department. Trying to get ahold of salesman Matt- no response, just sent messages when he wanted to disregarding my messages. Do not trust Matt or this dealership. I have bought 6 different Hondas from 6 different dealerships over the years and this is in a whole new, undiscovered level of shade coming from them. More

Jermane is by far THE BEST salesperson that I've come across in my life. He understood what we wanted because he actually listened and wanted to help, unlike those pushy salespeople who don't listen or c across in my life. He understood what we wanted because he actually listened and wanted to help, unlike those pushy salespeople who don't listen or care about you. He provided 5-star customer service and treated us with respect. He should be awarded the best employee of the year, if not yet. I would totally recommend to specifically ask for Jermane if you are going to purchase a vehicle at this dealership unless you like pushy salespeople with outdated sales skills back from the 90s. The negative reviews must be from haters or Karens. If you just do research and ask about everything before you buy, there is no such thing as "hidden fees". They answer every question you have. Overall, as a first-time buyer, I had the best experience of car shopping at Arrowhead Honda. Everyone was friendly and helpful. The process was quick and easy. I came knowing what I wanted and a few hours later I took my dream car home, Black Honda Accord 2023 EX. More

Everytime I visit Arrowhead Honda the customer service I receive from Raquel and her team is Exellent! She goes above and beyond to ensure all my questions are answered and that I leave satisfied everytime! receive from Raquel and her team is Exellent! She goes above and beyond to ensure all my questions are answered and that I leave satisfied everytime! I highly recommend visiting Arrowhead Honda for a new vehicle or getting your current Honda Serviced! Thanks Raquel and Team! More

I purchased our Accord at another dealership. Following some disappointing servicing it was recommended by a neighbor that I try Arrowhead. That turned to be the best suggestion possible. I routi Following some disappointing servicing it was recommended by a neighbor that I try Arrowhead. That turned to be the best suggestion possible. I routinely am assigned Dan Thomas as my service advisor and am thankful for the excellent service he has rendered. I will continue to use Arrowhead and will probably purchase our next Honda there thanks to Dan Thomas. More