
Arrowhead Cadillac
Glendale, AZ
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Great experience buying my new Escalade ! I had a wonderful and professional experience buying my new Escalade at Arrowhead. Thank you to everyone that helped me with the purchase of buying a I had a wonderful and professional experience buying my new Escalade at Arrowhead. Thank you to everyone that helped me with the purchase of buying a new car! Kristen Smith More
My work sheets showing what sensors were installed I am not happy with the Mike in service dept. he is to be the manager, I have called three times for him to send me copies of my repairs, he has said I am not happy with the Mike in service dept. he is to be the manager, I have called three times for him to send me copies of my repairs, he has said he has sent them, surely it doesn't take 2 weeks to get these in the mail from Glendale to Apache Juction, could please help on this matter and mail them to me. Thank you.. Doris Geisenhaver More
Great Experince Dealer was down to earth and was not hard to deal with. No xx. The salesman was phenomenal. I would definable recommend them to friends. Dealer was down to earth and was not hard to deal with. No xx. The salesman was phenomenal. I would definable recommend them to friends. More
Knowledgeable, courteous, not high-pressure. Even though this dealership was all the way across town our experience was very satisfactory. Good selection of cars and very knowledgeable. Felt li Even though this dealership was all the way across town our experience was very satisfactory. Good selection of cars and very knowledgeable. Felt like they would go the extra mile for us. More
Extremely Satisfied! Great dealership, very knowledgeable and professional staff, large inventory, beautiful facility, really go the extra mile. You won't be disappointed! Great dealership, very knowledgeable and professional staff, large inventory, beautiful facility, really go the extra mile. You won't be disappointed! Frank, Andrew & Mike thank you! More
Great buying experience After searching the Internet I saw that Arrowhead Cadillac had a great selection and variety. I went to test drive a few cars and was introduced to An After searching the Internet I saw that Arrowhead Cadillac had a great selection and variety. I went to test drive a few cars and was introduced to Andrew. I must say that he made it an enjoyable experience. I told him I wasn't in a hurry and he never pressured me. I took over 2 weeks looking around and deciding, and ended up back at Arrowhead Cadillac. Great low pressure sales, great customer service and a beautiful dealership. Thank you Andrew and Clint for finding me the perfect truck! More
Great dealer They are wonderful people! Very satisfactory yo work with!! I am very happy to buy from them. Totally recommend! They cars are beautiful and clean. They are wonderful people! Very satisfactory yo work with!! I am very happy to buy from them. Totally recommend! They cars are beautiful and clean. More
Very professional staff Experience was excellent and staff knowledgeable. Treated with respect. The dealership was very clean, neat and bright. Every effort was geared towa Experience was excellent and staff knowledgeable. Treated with respect. The dealership was very clean, neat and bright. Every effort was geared toward my comfort. All of the people were very courteous and there was an air of professionalism in the entire area. More
Excellent Experience! Mike Martin and Arrowhead Cadillac were amazing to work with! I first contacted Mike several months before I actually took a test drive and he was pr Mike Martin and Arrowhead Cadillac were amazing to work with! I first contacted Mike several months before I actually took a test drive and he was professional in every way. He offered to be of assistance but didn't push me to make a visit or purchase. When I decided I loved the SRX, he made every step of the transaction easy. The management worked with me and offered an excellent trade price for my car. I couldn't be happier, this is my first Cadillac, but I don't think it will be my last. Thanks Mike! More
But not impressed with service! My first impression of this dealership was amazing. Jim in Sales was helpful, courteous and informative. Barton in Finance was outstanding. Then ca My first impression of this dealership was amazing. Jim in Sales was helpful, courteous and informative. Barton in Finance was outstanding. Then came service. At the time of the sale, I was promised Valet Service and told I would be brought a '15 Cadillac to drive while my car was in service. I got Valet Service reluctantly from Rob who called regarding my service; however, 2 men (Mike and Mike) came this morning at 8 am to pick up my car and told me I would have it back by around noon or shortly thereafter. My car was delivered to my home @ 5:35pm. To me that is totally unacceptable. I did receive a call from Steve, the Service Mgr, twice, who apologized for the delay and explained the dealership was short personnel today. I will reserve judgment for now on the service but I know I will NEVER request their Valet Service again. More