Arrowhead Cadillac

Excellent Customer Service Joe Enzler and Mike Scarfia make you feel like you’re their only customer. Great service that is above and beyond. I’ve been a customer since 2010 and Joe Enzler and Mike Scarfia make you feel like you’re their only customer. Great service that is above and beyond. I’ve been a customer since 2010 and will purchase all my vehicles at Arrowhead Cadillac. More

Easy, classy people to deal with We had been thinking of trading our CTS Coupe for the last 6 months, since we moved from the San Francisco bay are to Phoenix, AZ. We needed a vehicl We had been thinking of trading our CTS Coupe for the last 6 months, since we moved from the San Francisco bay are to Phoenix, AZ. We needed a vehicle that better fit our lifestyle and Arrowhead Cadillac made it very easy to do. Kindness, completeness, no pressure, just a pleasant positive experience. Go buy a car from Arrowhead Cadillac! More

Outstanding Sales and Service Team The Staff at Arrowhead Cadillac makes Cadillac ownership a real pleasure. See Don Arbuckle in Sales and Mike Tenant in Service. They are exceptional The Staff at Arrowhead Cadillac makes Cadillac ownership a real pleasure. See Don Arbuckle in Sales and Mike Tenant in Service. They are exceptional members of the Arrowhead Team and everyone there works to make you comfortable and satisfied. We highly recommend them Pat & Mike Branham Peoria, Arizona More

Wonderful Dealer Christian was an amazing salesman. No pressure, and very knowledgeable. The whole team from sales to service treats you very well at Arrowhead Cadilla Christian was an amazing salesman. No pressure, and very knowledgeable. The whole team from sales to service treats you very well at Arrowhead Cadillac. Thanks More

Worst Dealership in Arizona, hands down. I purchased a new 2016 ATS-V back in February of this year. About 2 weeks later I was hearing a noise coming the driver side. Took it to them twice an I purchased a new 2016 ATS-V back in February of this year. About 2 weeks later I was hearing a noise coming the driver side. Took it to them twice and both times kept saying oh we cant hear the noise its probably nothing or maybe a turbo or water pump. What a bunch of xx. Finally took it a REAL Cadillac dealer where there techs know their cars. Within about 5 minutes they figured out and actually heard the noise and it was my transmission pump. I will NEVER purchase a car or go here for service again. If my transmission had failed while on the freeway because of their negligence This dealership would be in a world of hurt. Do not go here...and another thing that I found extremely upsetting, was the fact that they insulted my fiance to her face and on the phone, when she knows more about cars then any of their techs. Also we had a tire replaced under the extended service plan we had...well here begins problem #2. They apparently don't know how to order the right size tires for their own vehicles so it caused us to have to wait another 3 days without our car. I hope the Manager of this dealership sees this and calls me. I also think a call to the BBB is something I will do as well....you all have been warned!!! More

Excellent service - no tricks or predatory dealer behaviior I got my porsche - loved - great price, and my salesman Dann Hogan was professional and gave me the best service and attention!!!! The finance was eas I got my porsche - loved - great price, and my salesman Dann Hogan was professional and gave me the best service and attention!!!! The finance was easy and very attentive! Gave me a great deal to meet my budget! The best experience in a dealership that I ever experiment! More

Stress Free Car Shopping for the Budget we set I asked for Mike Martin, because he was referred to us from a trusted long time friend's son, Bryan Fawcett. Upon arrival at Arrowhead, I told Mr. Mar I asked for Mike Martin, because he was referred to us from a trusted long time friend's son, Bryan Fawcett. Upon arrival at Arrowhead, I told Mr. Martin this is our BUDGET and it will be that budget. He went to work finding cars that are in our range and what we require. He was very patient and focused on what vehicles my wife felt strongly about. HE LISTENED, period. The rest of the crew, Jorge in finance, Todd, in service, Michael Scarfia, Sales Manager, checked in to ask us if every things a-okay.The lady took our initial phone...Smooooth...Arrowhead Cadillac People are "above-the-rim". We will refer our family and friends, WHY NOT? Thanks for getting us out of "dealership disappointments".. Harv & Claudette Kuntz More

Excellent Customer service If your looking for a Cadillac and you want excellent customer service go to arrowhead Cadillac ask for don arbuckle he is amazing he wi get you on th If your looking for a Cadillac and you want excellent customer service go to arrowhead Cadillac ask for don arbuckle he is amazing he wi get you on the perfect car and Darcy will take Care of your financing they are great More

Always Classy Anytime I've walked into Arrowhead Cadillac I receive nothing but top of the line service. The sales person Christian always try to find me excally wh Anytime I've walked into Arrowhead Cadillac I receive nothing but top of the line service. The sales person Christian always try to find me excally what I'm looking for. This is the 4th car I've purchased from Arrowhead Cadillac and they will continue to get my business. I've been to other dealerships and I could say from experience that Arrowhead Cadillac is the cleaanest, friendliest and overall better then any other dealerships in Arizona. Good works guys. More

Great Cadillac Purchase Experience This was my 1st Cadillac purchase and it was wonderful. I had the pleasure of working with Barbara Mickelson and Michael Meewes. Both were delightful This was my 1st Cadillac purchase and it was wonderful. I had the pleasure of working with Barbara Mickelson and Michael Meewes. Both were delightful to work with. I purchased an Escalade - when you purchase a car it should be a hassle free, great experience and because of Barbara and Michael it truly was. Honest I live on the other side town and was all set to buy my Escalade from another dealer, but thought I would just check out Arrowhead Cadillac. It was the best car buying decision I ever made - they treated me fantastic. I got a very fair price - for me buying a car should feel really good, not like you are in a negotiation battle and I can tell you at Arrowhead Cadillac it was a feel good experience. Finance was great too - getting me in and out in no time. Barbara showed me every feature of the car and called me numerous times to make sure I understood everything and was happy with my purchase. The dealership is top notch too - all of the employees were so friendly and all offered me drinks and snacks while I was there. I encourage any person looking to buy a Cadillac to visit Arrowhead and ask for Barbara and Michael - it will be the best Cadillac buying decision you can make too. More