
Arrowhead Cadillac
Glendale, AZ
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I contacted LUND as I sometimes receive coupons for oil changes etc. When I brought my car in Tony was extremely gracious and helped me with a few issues my car was having and gave me a rental car. He was changes etc. When I brought my car in Tony was extremely gracious and helped me with a few issues my car was having and gave me a rental car. He was even so kind to help wrangle my children into their car seats when it was time to switch back cars! Thank you so much for being so easy to work with! More
I took the car in for leaking coolant. The dealer covered everything under the powertrain warranty, fixed other issues at no cost. They also gave me a rental car at no cost, as well as fully detaili covered everything under the powertrain warranty, fixed other issues at no cost. They also gave me a rental car at no cost, as well as fully detailing the car upon giving it back to me. Couldn't have a better experience for service on a car! More
I had a chance to take my car in for service but didn't get to make an appointment beforehand because I didn't know I would have a chance to drop it off until Sunday evening. I showed up on Monday morn get to make an appointment beforehand because I didn't know I would have a chance to drop it off until Sunday evening. I showed up on Monday morning and felt quite welcomed. Tony took the car right in and assured me they would do all they could to have it finished by the end of the day. My husband and I grabbed coffee and donuts from the customer lounge and went to work. My car needed an oil change and has been running rough, so they performed diagnostic. All of the needed parts were in stock. Of course I never like paying for car repair. I have compared pricing in the past and feel I get extra service from Lund than anywhere else so it is worth a little bit more to me. I got my car back that evening, on time, running perfectly and washed. More
Lund Cadillac is easy to deal with. Purchasing a car Lund Cadillac is easy to deal with. Purchasing a car is easy and quick. Trade-ins are valued reasonably. Service department is clean and staffe Lund Cadillac is easy to deal with. Purchasing a car is easy and quick. Trade-ins are valued reasonably. Service department is clean and staffed with employees who seem to like their job and want to make sure their customers are taken care of. Courtesy cars are always available if warranty repairs are needed. More
Steven Ansingh is the best !!!!!!!!! Steve has been my Service Manager for over 6 years. He is the best service manager I have ever had. He is very through and does not try to push unwanted repairs on me Service Manager for over 6 years. He is the best service manager I have ever had. He is very through and does not try to push unwanted repairs on me. He goes the extra mile to make sure that I am satisfied with the work done. More
I dealt with Esther reguarding my Seville and her knowledge and customer service were phenominal! Not only has she made up my mind to be a permanent customer of Lund Cadillac, I am also sending over knowledge and customer service were phenominal! Not only has she made up my mind to be a permanent customer of Lund Cadillac, I am also sending over 3 other Doctor's from my practice who also drive Cadillac's. I wouldn't trust my car with any one else! Esther is definitely a crucial part of the success of this dealership! Thank you Esther for making everything fast and easy!! More
I have trusted Lund Cadillac Service Dept with my DeVille for many years. Steven Ansingh has also been my Service Advisor for the past 13 years, and has taken good care of us and our vehicle. He has our comp for many years. Steven Ansingh has also been my Service Advisor for the past 13 years, and has taken good care of us and our vehicle. He has our complete trust when diagnosing our vehicle's needs. I especially appreciate the nice waiting room, and how all the staff is so friendly, I would highly recommend Steven and Lund Cadillac and will continue to bring my car to them for service. More
I HAVE ALWAYS RECEIVED IMMEDIATE AND COURTEOUS ATTENTION WHEN CALLING MIKE AND THIS TIME WAS NO EXCEPTION. SERVICE WAS COMPLETED IN A TIMELY AND SATISFACTORY MANNER. MY CAR WAS RETURNED TO ME CLEAN INSIDE WHEN CALLING MIKE AND THIS TIME WAS NO EXCEPTION. SERVICE WAS COMPLETED IN A TIMELY AND SATISFACTORY MANNER. MY CAR WAS RETURNED TO ME CLEAN INSIDE AND OUT. I WOULD NOT HESITATE RECOMMENDING LUND CADILLAC TO MY FRIENDS AND APPRECIATE HAVING MIKE AS MY SERVICE ADVISOR. More
I always get excellent service from Lund Cadillac. That have been taking care of my cars for many years. I always know that they will take care of the things that are necessary and not recommend service t have been taking care of my cars for many years. I always know that they will take care of the things that are necessary and not recommend service that is not needed. They are friendly and very service oriented. More
Jim was a pleasure to work with. He was informative and very professional. I would use Lund again for that reason. Price could have been better but out of his control on that. He kept us informed during very professional. I would use Lund again for that reason. Price could have been better but out of his control on that. He kept us informed during the whole service which we appreciated very much. Thanks Jim More