Arrowhead Cadillac

Ester is the greatest. She always listens, takes care of my needs. If necessary sees that I have a loan car. She keeps me informed of what is going on and the time frame I should expect to complete the wo my needs. If necessary sees that I have a loan car. She keeps me informed of what is going on and the time frame I should expect to complete the work on my car. She not only cares about my car she cares about me as a person and my safety in my car. She is worth 10 times her weight in gold. More

I have a 1999 Saab 9-3 and I have always taken it to the dealer for service. Once I found out that Lund Cadillac started selling and servicing Saabs, I started taking my car there because of the dealer's r dealer for service. Once I found out that Lund Cadillac started selling and servicing Saabs, I started taking my car there because of the dealer's reputation. My car has always been repaired on time and the esimates are usually very accurate. My only real compaint is that Lund Cadillac discontinued their loaner car program for Saabs. More

Friendly, professional staff. Good coffee and bagels in the waiting room. Car was washed and returned to me like new. Even some light dust on the inside was wiped down. My only complaint is that they were the waiting room. Car was washed and returned to me like new. Even some light dust on the inside was wiped down. My only complaint is that they were so busy that it took almost 3 hrs for an oil change and tire rotation. 1 1/2 hours would have been acceptable. More

Great service from Steven! He understood the problem with my vehicle, diagnosed it and fixed it. The waiting room lobby seemed very nice with bagels, Starbucks coffee and an ice cream machine. However, with my vehicle, diagnosed it and fixed it. The waiting room lobby seemed very nice with bagels, Starbucks coffee and an ice cream machine. However, I didn't need to wait for my car or a shuttle van because I had a loaner vehicle within 5 minutes so I could go back to work and return to the dealership at my convienence. More

Steve Henley was my Sales Consultant when I traded in my 2001 xxx for a new 2010 SRX. He was very helpful and proffessional, making sure I was comfortable with the transaction. When I am in for service Ste 2001 xxx for a new 2010 SRX. He was very helpful and proffessional, making sure I was comfortable with the transaction. When I am in for service Steve always stops to say hello and see how things are going. Because our first experience in 2000 with Lund Cadillac was pleasant I chose to purchase my SRX at Lund in 2009. Had no reason to look elsewhere. Tony Grova is my Service Consultant. Tony has explained and made sure the minor warranty repairs were done to my satisfaction. I usually have a lot of questions and he takes the time to answer ALL of them. My SRX had hail damage from the October, 2010 hail storm in Phoenix. Again, Tony guided me through the process making it much less stressful for me. And yes, my SRX looks new again! Tony Grova is a great asset to Lund Cadillac. More

First of all, the car (09 CTS) does not require much service except of lube oil & filter. Every time we bring the car in for service they are very responsive and prompt. Eric is the only service co-or service except of lube oil & filter. Every time we bring the car in for service they are very responsive and prompt. Eric is the only service co-ordinator I have worked with at Lund and I must say he is the best one I have ever worked with regardless of dealership. I have had other luxury brands prior to the CTS, but my experience with Lund and Eric is the best by far. More

The best Cadillac dealer in Phoenix. Fast, professional, honest, and Tony Grova, service manager always knows my name and keeps me appraised of how repairs are going. This dealership gets it and earns my re honest, and Tony Grova, service manager always knows my name and keeps me appraised of how repairs are going. This dealership gets it and earns my respect and patronage. Never a bad visit here, unlike the dealer on Camelback. I will continue to visit this dealership for service and for future buying. More

I took the car in for leaking coolant. The dealer covered everything under the powertrain warranty, fixed other issues at no cost. They also gave me a rental car at no cost, as well as fully detaili covered everything under the powertrain warranty, fixed other issues at no cost. They also gave me a rental car at no cost, as well as fully detailing the car upon giving it back to me. Couldn't have a better experience for service on a car! More

I contacted LUND as I sometimes receive coupons for oil changes etc. When I brought my car in Tony was extremely gracious and helped me with a few issues my car was having and gave me a rental car. He was changes etc. When I brought my car in Tony was extremely gracious and helped me with a few issues my car was having and gave me a rental car. He was even so kind to help wrangle my children into their car seats when it was time to switch back cars! Thank you so much for being so easy to work with! More

I had a chance to take my car in for service but didn't get to make an appointment beforehand because I didn't know I would have a chance to drop it off until Sunday evening. I showed up on Monday morn get to make an appointment beforehand because I didn't know I would have a chance to drop it off until Sunday evening. I showed up on Monday morning and felt quite welcomed. Tony took the car right in and assured me they would do all they could to have it finished by the end of the day. My husband and I grabbed coffee and donuts from the customer lounge and went to work. My car needed an oil change and has been running rough, so they performed diagnostic. All of the needed parts were in stock. Of course I never like paying for car repair. I have compared pricing in the past and feel I get extra service from Lund than anywhere else so it is worth a little bit more to me. I got my car back that evening, on time, running perfectly and washed. More