Arrowhead Cadillac
Glendale, AZ
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This was the second time I brought my vehicle to Lund. The first time was for some warranty work and that was completed with no hassles and done right the first time. They even found some other small deta The first time was for some warranty work and that was completed with no hassles and done right the first time. They even found some other small details that we hadn't noticed and fixed them as well. This time I brought my car in for scheduled service. All service was done on time. I was amazed at the quality of work they did to repair a scratch in my leather seats - It look like new! Tony my adviser was great he took the time to listen and work with me to get the service done around my busy schedule. More
The battery in my 2004 CTS was beginning to falter as I left one business I had shopped at and after stopping at one more business(Pharmacy) the start turned just enough to re-start the engine. I drove dir left one business I had shopped at and after stopping at one more business(Pharmacy) the start turned just enough to re-start the engine. I drove directly to Lund Cadillacs service area(with no appointment)and asked Mike Tennant to replace the battery and check for possible reasons for the batteery failure. The battery was replaced and, since it was still under warranty, prorated the price, washed the car and I was ready to resume my errands. I always have a favorable response with the service/staff at Lund Cadillac. Thankss, James W. Hodges More
I found everybody in the service department courteous and they act in a professional manner. I did have to bring the car back a second time to do the service they act in a professional manner. I did have to bring the car back a second time to do the service More
I have purchsed over 10 brand new vehicles in my lifetime, by far Lund Cadillac is the best dealership I have had to deal with from purchase to service. The sales staff including the sales manager w lifetime, by far Lund Cadillac is the best dealership I have had to deal with from purchase to service. The sales staff including the sales manager were friendly and polite. They were eager to answered all of your questions without being pushy or overbearing. I am a hard negotiator and they still tried to meet all my needs. They were more interested in being friendly rather than making a sale. It was a refreshing change. Just like the sales staff the service department went out of their way to make you pleased. Including expediting you car rental. They answered all your questions without being technical and took the time to listen to you. Out of five stars, I rate LUND Cadillac FIVE Stars! More
Jim Buckner is my service advisor and he is the only reason we do business with Lund. Jim Buckner is a true professional and knows how to take care of his clients. reason we do business with Lund. Jim Buckner is a true professional and knows how to take care of his clients. More
I've been very satisfied with the service and the dealership since my purchase three yrs ago. I really get a warm welcome everytime I go for my oil changes, warranty and other services. While wa dealership since my purchase three yrs ago. I really get a warm welcome everytime I go for my oil changes, warranty and other services. While waiting for my auto they really make it a point to make you confortable in the waiting room with lounge chairs and sofas with drinks/food. I want to thank my service manager Jim Buckner for taking care of me and my suv. More
Awesome experience and great Sales Person who was for the first time not "In my face" about the sale. Another thing I liked was the "back end" of the deal - easy and not complicated. first time not "In my face" about the sale. Another thing I liked was the "back end" of the deal - easy and not complicated. More
Dustin was friendly, knowledgeable and followed up with the service work quote promptly. Prices were a bit high, but the service work completed met our expectations as far as time, done right the first tim the service work quote promptly. Prices were a bit high, but the service work completed met our expectations as far as time, done right the first time and the car wash was a bonus. More