Arrowhead Cadillac

We have a 2006 DTS with an extended warranty and very low mileage. Our tires were replaced, the air bag serviced and a leak in the oil pan repaired at no cost to us. A rental car was also provided. The abo mileage. Our tires were replaced, the air bag serviced and a leak in the oil pan repaired at no cost to us. A rental car was also provided. The above named service managers were very courteous and professional. We missed the waiting area visits by Mr. Lund. He would always ask if our problems were being handled. He was a business professional. More

I left a message yesterday.....But Congraulations to Tom Williams for a great sale to my other half Wayne Trinka...He is a hard nut to crack...He NEVER buys a car on first vist !! Deal was complete wit Williams for a great sale to my other half Wayne Trinka...He is a hard nut to crack...He NEVER buys a car on first vist !! Deal was complete withen 24 hours.. Great Great Service and I'm really happy...Not being pushy at all just letting Wayne think it over...Once again a great job done !! Love MY new car !!. Rose Offerman More

New car purchase....We want you to know that we are very pleased with the quality of service your company provides. We sincerely appreciate your responsiveness and the way you conduct business. Robert has b pleased with the quality of service your company provides. We sincerely appreciate your responsiveness and the way you conduct business. Robert has been outstanding and rarely has a salesperson given us such complete satisfaction. We appreciate Great Customer Service and that is important to us. We look forward to doing business with you for years to come. We have been part of the Lund family since 2008 when I purchased my CTS which I still own. More

I am the owner of a 2005 cts-v and took it in to have the transmission repaired and also have them install a brand new stage 3 flywheel pressure plate and clutch from monster clutch, when I went in to pick m transmission repaired and also have them install a brand new stage 3 flywheel pressure plate and clutch from monster clutch, when I went in to pick my cts-v up I was told by Steven Ansingh that there was a bad vibration in the car and there was, Steven Ansingh said it was to do with the brand new clutch that they installed and since it was aftermarket that there was nothing he could do, I called Monster and they said take it out and ship it back and if it was out of balance that they would pay for all of the work to have it taken out shipping and to get it put back in, when I called Steven Ansingh back and told him this I then asked if it gets taken out and shipped and they find nothing wrong it who then would be paying for this work and he did nothing to reashure me that if nothing was wrong with the clutch that they would take care of the labor portion of this problem.. so with that being said I have not returned to lund cadillac for any further repairs because they wont stand by their work, if I cant get piece of mind knowing that the dealer wont stand behind their work why would I go back.... More

I made the appointment for service on line and Todd called me to confirm the date and time. He was very friendly and polite. He got my car in as soon as I arrived, and I waited less than an hour and called me to confirm the date and time. He was very friendly and polite. He got my car in as soon as I arrived, and I waited less than an hour and a half for it to get done. My car was clean and washed. I am very happy with the service at Lund Cadillac. More

Tony Grova has been my service advisor for the past 6 years and I wouldn't trade him for love or money. Tony has taken care of my last 4 Cadillacs and I couldn't ask for anyone better. TOny always listen years and I wouldn't trade him for love or money. Tony has taken care of my last 4 Cadillacs and I couldn't ask for anyone better. TOny always listens to what I have to say and never takes the position that he knows more about my vehicles than I do. He is extremely helpful and takes the time to keep me informed of the progress of my repair or service appointment. I find all the employees at Lund to be of exceptional quality and my experiences at Lund have far exceeded my initial expectations. I would strongly recommend Lund to anyone. More

I TOOK THE CAR IN FOR AN OIL CHANGE. MY SERVICE ADVISOR ( DUSTIN WHITE) WAS VERY FRIENDLY. HE WALKED AROUND THE CAR AND FOUND A CRACKED LAMP LENS WHICH WAS REPAIRED UNDER WARRANTY. DUSTIN WHITE) WAS VERY FRIENDLY. HE WALKED AROUND THE CAR AND FOUND A CRACKED LAMP LENS WHICH WAS REPAIRED UNDER WARRANTY. More

I wanted to buy a new car,so I called Lund they brought a I wanted to buy a new car,so I called Lund they brought a new car for me to look at I liked it I liked there warrenty and the extras that I got I wanted to buy a new car,so I called Lund they brought a new car for me to look at I liked it I liked there warrenty and the extras that I got. More

Customer service was very pleasant to deal with and informative as to how things would be repaired. Car was ready when they said it would be and they actually cleaned it and corrected a few other minor informative as to how things would be repaired. Car was ready when they said it would be and they actually cleaned it and corrected a few other minor issues that I wasn't aware of. More

Vincent worked with me to arrange for a convenient time for the pick up of my SRX. Arranging the appointment was not an easy task because of several physician appointments scheduled throughout the week. for the pick up of my SRX. Arranging the appointment was not an easy task because of several physician appointments scheduled throughout the week. The desired work was satisfactorally completed; the car returned to me when promised; the cost was within the original estimate provided; and the vehicle was clean "as a whistle" inside and out. The questions I raised were professionally addressed by Vincent. They were provided on a timely basis; and they were complete and accurate. More