Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Arrowhead Cadillac
Glendale, AZ
217 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 217 reviews
May 28, 2015
Great purchase, Dealership, and Personnel The purchase of our 2015 Escalade was one of the easiest we have ever experienced. It was a no hassle, no pressure buying process. Our sales consult The purchase of our 2015 Escalade was one of the easiest we have ever experienced. It was a no hassle, no pressure buying process. Our sales consultant, Joe Enzler, was awesome. He is a true gentleman and professional. Ken Welsh came in with a truly great deal. We appreciate his straight forwardness. The paperwork with Jorge Martinez and Barton Harris could not of been any smoother. Thank You Arrowhead Cadillac for an awesome purchase experience. More
by 2014c7
Employees Worked With
Joe Enzler,Ken Welsh,Jorge Martinez,Barton Harris,Mike Tenant
May 21, 2015
Excellent Experience I worked with Clint Dennis at Arrowhead Cadillac. His service was great. We did most of the transaction over the phone and when I arrived to complet I worked with Clint Dennis at Arrowhead Cadillac. His service was great. We did most of the transaction over the phone and when I arrived to complete the transaction the car and all the paperwork was ready to go. I was there less than 2 hours including a detail orientation to the new Escalade. More
by Eric C
Employees Worked With
Clint Dennis
April 23, 2015
IT WAS GREAT My sales person Nathan Arbuckle handled every thing from have the cars ready to look at to working to get the price I wanted to pay (well almost) to e My sales person Nathan Arbuckle handled every thing from have the cars ready to look at to working to get the price I wanted to pay (well almost) to explaining the features of the auto. Nathan has also follow up after the purchase and intend to see him again for a review of features. More
by bud
Employees Worked With
Sales Nathan Arbuckle
April 23, 2015
Excellent service! Nathan helped put me in the exact car that I wanted - Escalade - which I love! He was very professional and the financial part was stress free! Nathan helped put me in the exact car that I wanted - Escalade - which I love! He was very professional and the financial part was stress free! More
by Judy681
Employees Worked With
David Baker
April 21, 2015
Amazing Experience I just want to let you know what a gem you have in Nathan Arbuckle. I deal in customer service every single day in my job, and know an exceptional em I just want to let you know what a gem you have in Nathan Arbuckle. I deal in customer service every single day in my job, and know an exceptional employee when I meet them. I was not looking forward to the dealership experience, and Nathan made our experience more than I could have ever hoped for. My husband Mark, & I wanted to let you know how great we think Nathan is! I have several business cards that Nathan provided to us, and I have been, and will be handing them out to anyone that I know is looking for a vehicle. From the bottom of our hearts, thank you!!! Dawna H. More
by Dawna H.
Employees Worked With
David Baker
March 16, 2015
Cadillac XTS Awesome experience! I will never buy anything but a Cadillac. Was treated like a King buying a king's ride. I recommend Arrowhead Cadillac to anyone l Awesome experience! I will never buy anything but a Cadillac. Was treated like a King buying a king's ride. I recommend Arrowhead Cadillac to anyone looking for a high quality car and a high quality experience. More
by ereleford
Employees Worked With
Clint Dennis
December 11, 2014
Relaxed, pleasant and a smooth process overall. I have never felt so comfortable in a dealership before. The Sales consultant and Finance consultant were a pleasure to work with. I was amazed at I have never felt so comfortable in a dealership before. The Sales consultant and Finance consultant were a pleasure to work with. I was amazed at how smooth and efficient the entire process of trading my vehicle to purchasing a new vehicle actually was. The level of customer service is excellent. Every department works in unison to make their customers experience a positive one. In Auto industry it is almost unheard of. I highly recommend Arrowhead Cadillac to any level shopper. I definitely felt a VIP treatment and it did not matter what price level vehicle I was looking for. They get my highest level of respect and approval all the way around. Thank you again for making my experience a positive one. More
by sofiaross
Employees Worked With
Chris Micklovich
November 21, 2014
FANTASTIC !!!!!!! Greeted by Mike Martin, extremely knowledgeable, made me feel very comfortable, answered every question. His manner was very cordial, and instilled bu Greeted by Mike Martin, extremely knowledgeable, made me feel very comfortable, answered every question. His manner was very cordial, and instilled buyer confidence. I chose a new Cadillac, and he and the Arrowhead staff gave me the most enjoyable car buying experience I have ever had, (and I am 64 years old !!) Based on this experience I will be a loyal Arrowhead customer. Buy your next car from Mike Martine and Arrowhead, you will be very happy !!!!! WCP More
by captain907
Employees Worked With
Mike/price calculation, Mike Meehes , true professionals !!!!!!!!!!!!
October 22, 2014
Just browsing at the Cadillac dealership From the minute we drove onto the lot and were met by Barbara Mickleson, it was a truly professional experience. Barbara surely knows her product. From the minute we drove onto the lot and were met by Barbara Mickleson, it was a truly professional experience. Barbara surely knows her product. More
by Bev and Jim
Employees Worked With
Barbara Mickelson
October 09, 2014
Excellent service visit to Arrowhead Cadillac I was able to schedule service on my Cadillac on very short notice. The service staff were able to perform the required maintenance as well as a recal I was able to schedule service on my Cadillac on very short notice. The service staff were able to perform the required maintenance as well as a recall issue in less than 4 hours. In that interval I was provided with a Cadillac loan vehicle and was able to run some errands. Efficient, courteous and professional service in a timely manner. Well done Arrowhead! More
by Jbrochetti
Employees Worked With
Jim Buckner
