
Arrowhead Cadillac
Glendale, AZ
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Mike Tennant is always a great help for me in service. Did the research and found that my sunroof was still under warrantee. I have had 3 cadi's through Arrowhead and always receive great service. Thank Did the research and found that my sunroof was still under warrantee. I have had 3 cadi's through Arrowhead and always receive great service. Thanks so much Mike! J'Dette Cerino More
*** PLEASE READ - BEWARE *** It saddens me to write this review due to being a lifelong General Motors patron. I've only ever bought GM vehicles in my 56 years (40 from my first vehicle). Arrowhead Cad this review due to being a lifelong General Motors patron. I've only ever bought GM vehicles in my 56 years (40 from my first vehicle). Arrowhead Cadillac had my Escalade for over two months to fix a parasitic draw and flush the transmission. I almost never got updates, and when I did, it was me calling them. They lied to me about having a comparable loaner. I bought their extended factory warranty through MPP at the highest "Platinum" level. They still changed me $786.11 to fix a shifting problem with the transmission by "flushing the fluid." It would be interesting to keep the vehicle to prove that was the "fix", but after my horrendous experience with Arrowhead Cadillac, I'm trading it in. The parting slam was being told they will charge you an extra 3% if you pay by credit card. Insult to injury. There's more to complain about, especially after speaking to the useless and patronizing general manager, Mike Meewes. I highly advise staying clear of this horrible dealership. You've been warned ⚠️. More
Excellent service, full attention to my needs by Service advisorr, Daniel Vega Part on back order advised that I will be called when it arrives, performed scheduled service and I'm very happy with service r advisorr, Daniel Vega Part on back order advised that I will be called when it arrives, performed scheduled service and I'm very happy with service received by Aarrowhead Cadillac More
Todd Coffer the service rep is a 1st class professional! !! Knowlagable, informative, super polite, friendly and efficient. Brittany at the Vehacle loaner desk is a sweet and pleasant lady. This is a well or !! Knowlagable, informative, super polite, friendly and efficient. Brittany at the Vehacle loaner desk is a sweet and pleasant lady. This is a well organised department and I highly recommend it to everyone. More
Overall an excellent dealership. I have had experience interacting with many of their employees over the years, in many departments (Sales, Service, Finance) and every interaction I I have had experience interacting with many of their employees over the years, in many departments (Sales, Service, Finance) and every interaction I always feel great about the experience. More
Everything perfect. from ordering to delivery. Darrel Maus explained all the working of the vehicle. I'm very happy with my purchase from Arrowhead Cadillac. from ordering to delivery. Darrel Maus explained all the working of the vehicle. I'm very happy with my purchase from Arrowhead Cadillac. More
I WILL NEVER PURCHASE ANOTHER VEHICLE FROM ARROWHEAD CADILLAC THIS DEALERSHIP WILL RIP YOU OFF AND NO ONE WILL HELP AT ALL CADILLAC THIS DEALERSHIP WILL RIP YOU OFF AND NO ONE WILL HELP AT ALL More