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Arrowhead BMW
Glendale, AZ
154 Reviews
Welcome to the Arrowhead BMW website, a fast and convenient way to research and find a vehicle that is right for you. Whether you are looking for a new or pre-owned BMW car, truck, or SUV you will find it here. We have helped many customers from Glendale, Phoenix, Scottsdale, Paradise Valley, Cave Creek, Carefree, Peoria, Sun City, Goodyear, Surprise, Avondale, Luke Air Force Base, Litchfield Park, Estrella and Wickenburg and find the BMW of their dreams!
We know that prospective customers are extremely well educated when researching their next vehicle. Arrowhead BMW has made it easy to get all the available vehicle information so you can spend less time researching and more time enjoying your purchase. Check out our new specials and pre-owned specials for additional savings on your next vehicle.
As a premier Arizona BMW dealer, we have a huge selection of new and pre-owned vehicles from which to choose. Arrowhead BMW online and offline customers enjoy vehicle specials every day. We offer BMW service & parts, an online inventory, and outstanding financing options, making Arrowhead BMW a preferred dealer serving Glendale, Phoenix, Peoria, Sun City, Goodyear, Surprise, Avondale, Luke Air Force Base, Litchfield Park, Buckeye and Wickenburg area BMW buyers. Ready to set up a test drive? Visit our Phoenix area BMW dealership in Glendale, AZ today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 154 reviews
March 31, 2026
Do not deal with these people. Their staff is dishonest, their prices are deceitful, The staff at Arrowhead BMW are incapable of even the most basic basic human decency in the sale Their staff is dishonest, their prices are deceitful, The staff at Arrowhead BMW are incapable of even the most basic basic human decency in the sales process, and they will take any opportunity they can find to cheat you out of your money. If you choose to buy a car elsewhere they will call you days later just to berate you. The managers here do not care about their employees, and the employees do not care about their customers. I have never dealt with a worse dealership and I have never been treated with such impudence as a customer. More
by boggs.d
Employees Worked With
Jordan Shaffer
March 20, 2026
The advisors are nice. .. but I am not coming to the dealership to exchange niceties. I did however bring my car for an issue I identified but not able to fix. I told them t .. but I am not coming to the dealership to exchange niceties. I did however bring my car for an issue I identified but not able to fix. I told them the errors I was getting and in order to get it to pass emissions they needed to be fixed. They started throwing pasta at the wall trying to "fix" the error and after a hefty amount of money they said the issue was "fixed"... I took the car in to the emission facility and it failed!! So I took the car back and they said we'll maybe we should run the diagnostic test that I originally brought the frigging car in for the first time and this test will cost an additional $500 to do a test I was told they already did... I sat back and thought about why they wouldn't have done these steps from jump... and them it hit me like a ton of bricks... these advisors are on commission so it benefits them to circle the wagon several times instead of one and done... I can't and won't tell anyone what to do but I will personally never let my shadow darken a dealerships doorstep. I have found that local certified repair shops are just as capable of repairs and the prices are astonishingly lower! I guess BMW owners are known for throwing money away but not this one... Overall my experience with this service center was awful, expensive and didn't resolve my issue... More
by cscrayton
Employees Worked With
N/A
March 03, 2026
This dealership will blatantly ignore any request you make for them to stop contacting you. They are calling, texting, and emailing both me and my dad relentlessly after we have both asked them to stop. make for them to stop contacting you. They are calling, texting, and emailing both me and my dad relentlessly after we have both asked them to stop. It turned into demanding them to stop and telling them I will file a complaint with the BBB, attorney generals office, and the FTC if they keep it going. Along with 1 star ratings on Google, dealer rater, and anywhere else they are listed. After demanding they stop, Jay sends me an email again saying he will continue to contact me via phone and email. I also never provided my email to them, they only have my number, so I did not give consent to email me nor do I know how they got my email in the first place. Terrible business practice. I’m going to find anything they are doing to us that is non compliant regarding leads. Even if what they are doing to us turns out to be compliant, it’s ethically wrong. I’ll never recommend this dealership. I look forward to sharing this experience on the above mentioned sites, bimmer forums, and I especially look forward to escalating my complaints for a final resolution. More
by Ryan.r.west27
Employees Worked With
Jay urquidi
October 08, 2025
GREAT DEALERSHIP, BEEN COMING HERE SINCE 2018. NEVER HAD AN ISSUE IN THE SERVICE DEPARTMENT. COREY COLEMAN IS VERY KNOWLEDGEABLE. HE TAUGHT ME ABOUT THE VANOS SYSTEM ON MY CAR. NEVER HAD AN ISSUE IN THE SERVICE DEPARTMENT. COREY COLEMAN IS VERY KNOWLEDGEABLE. HE TAUGHT ME ABOUT THE VANOS SYSTEM ON MY CAR. More
by J11G65
Employees Worked With
COREY COLEMAN
October 08, 2025
Arrowhead Bmw is my go to whenever I service vehicles. I truly enjoy the video inspection that they send me each time. Being able to actually see the reason for a recommendation is definitely an added lay I truly enjoy the video inspection that they send me each time. Being able to actually see the reason for a recommendation is definitely an added layer of trust. The extra care of returning my car with a fresh wash is also a really thoughtful touch. From check in to pick up, I always feel taken care of. More
by E9xM3
Employees Worked With
Devin (check in) Corey and Zac (service department)
October 08, 2025
After visiting This dealership compared to others within the valley I place ArrowheadBMW as one of the tops. down to the friendly service provided at the service drive to the atmosphere inside the waiting a the valley I place ArrowheadBMW as one of the tops. down to the friendly service provided at the service drive to the atmosphere inside the waiting area there isn't anything quite like Arrowhead. will most likely do my future purchases with this dealer. More
by Shanegilkes501
Employees Worked With
Corey
