Arrow Ford Inc.

The staff And employees were great. Jacob doty helped us find a truck that fit us, he also came in on his day off n even watched our 2 year old son while we finished all the paper work. It was a great exspe find a truck that fit us, he also came in on his day off n even watched our 2 year old son while we finished all the paper work. It was a great exsperiance going to arrow ford to get a truck. I will always use arrow ford now due to the great customer care and loyalty they have. Thank you guys a lot. More

I went to Arrow Ford to looking for a used truck. My sales person Cynthia Heatley was great and treated me like we had known each other for a long time. She was great showing me all the vehicles I was sales person Cynthia Heatley was great and treated me like we had known each other for a long time. She was great showing me all the vehicles I was interested in, and it was on a very hot day. She was always cheerfull. A month and a half later, Arrow Ford dealership was great when I needed them on a Friday p.m. at closing hours. I was broke down about 100 miles from them. They sent a wrecker right away to pick up my truck I had purchased, had minor electrical problems with sensors. Becky in service got my truck to the mechanics pretty fast. When my vehicle was ready they took care of everything with no cost to me. It is wonderfull knowing there is a dealership that stands by their customers and vehicles. I will tell my friends to go to Arrow Ford to buy thier next vehicle. I will go back to them when ready to buy another truck. Thank You! Vickie More

When I decided to buy my new F150 I was talking to Cynthia Heatley. She took me around and showed me several pickups before I decided on the one I purchased. There was no high pressure from her and sh Cynthia Heatley. She took me around and showed me several pickups before I decided on the one I purchased. There was no high pressure from her and she made me feel welcome there and comfortable with buying a new vehicle. This was a very good experience and yes I have told many of my friends about it. Thank you again for making me feeling welcome! H. Brown More

My experience at Arrow Ford was incredible. The customer service was the best I have ever experienced. Derek was friendly, knowledgeable, and genuinely cared about getting me into a car that I liked at the service was the best I have ever experienced. Derek was friendly, knowledgeable, and genuinely cared about getting me into a car that I liked at the price I was looking for. I highly recommend buying a car from Derek Mills. He got me top dollar for my trade in as well. It was a great experience and I will definitely be going back to Arrow Ford for my next buy. More

I rated this dealership the way I did because Mr. Derek Mills was very friendly and helped my husband and I out as much as he could. There was not anything wrong with the customer service we recieved. Mills was very friendly and helped my husband and I out as much as he could. There was not anything wrong with the customer service we recieved. More

We have purchased 2 vehicles this year (2012) to make a total of 9 or 10 we have purchased from Arrow so far. We have had the best service from every dept. of Arrow, including helping us when my wifes Must total of 9 or 10 we have purchased from Arrow so far. We have had the best service from every dept. of Arrow, including helping us when my wifes Mustang got totaled. The Service dept. always has our vehicle ready when they say they will. I tell all my freinds to buy here. I have purchased Vehicles from Payton Wright and Lee Jarmon (both Ford Dealers) and wasn't treated as well as I have been with Arrow. More

I had a very good experience at arrow ford this past month. Cynthia heatley treated my dad and I very well and found us the car that fits me perfect. She was very helpful and answered all of our questio month. Cynthia heatley treated my dad and I very well and found us the car that fits me perfect. She was very helpful and answered all of our questions. I would recommend Cynthia to anyone! She was perfect for us! More

WENT TO THE DEALERSHIP ON A SATURDAY AND AFTER MAKING THE DEAL (CASH SALE) 0N A 2012 KING RANCH, WAS TOLD THE PAPERWORK WOULD BE READY MONDAY. COULD NOT MAKE IT IN THAT DAY, BUT SET THE TIME FOR TUESDAY THE DEAL (CASH SALE) 0N A 2012 KING RANCH, WAS TOLD THE PAPERWORK WOULD BE READY MONDAY. COULD NOT MAKE IT IN THAT DAY, BUT SET THE TIME FOR TUESDAY BETWEEN 9 AND 10 AM TO SIGN PAPERS. WE ARRIVED AT 10:15 AND SAT THERE UNTIL 12:30. AT THAT TIME, WE SAID WE WERE GOING TO GO EAT LUNCH AND WOULD COME BACK AND WERE PROMISED THE PAPERWORK WOULD BE DONE. AFTER COMING BACK AROUND 2 PM, PAPERWORK STILL NOT DONE. THE SALES GUY, LANE, SAW US AND WENT THE OTHER WAY WHEN WE GOT BACK FROM LUNCH. SHOULD HAVE WALKED OUT AT 11:30. IF THIS IS THE TYPE OF SERVICE YOU GET WHEN THEY ARE SELLING YOU A CAR, HEAVEN HELP YOU AFTER YOU BUY ONE. AVOID THIS DEALERSHIP AT ALL COST. NO CUSTOMER SERVICE AND WOULD YOU BELIEVE NO PHONE CALL TO SEE IF I LIKE THE VEHICLE.... More

Well ONE WORD "AWESOME" would say it!My experience was and still is Very Satisfying...The Employees at Arrow Ford are Very Nice and Very experienced or Well Trained,which ever it is I will experience was and still is Very Satisfying...The Employees at Arrow Ford are Very Nice and Very experienced or Well Trained,which ever it is I will REFER everyone to Cynthia!!!What a Great Job They Did!!! More