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Arrigo Dodge Chrysler Jeep Ram FIAT Ft. Pierce - Service Center
Fort Pierce, FL
792 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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792 Reviews of Arrigo Dodge Chrysler Jeep Ram FIAT Ft. Pierce - Service Center
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July 07, 2021
Constantly lied to, told that a rental is not covered under warranty but actually is, new service manager constantly lies and treats you like the enemy. Had a TPMS simple issue that took over 3 weeks to under warranty but actually is, new service manager constantly lies and treats you like the enemy. Had a TPMS simple issue that took over 3 weeks to fix and several visits until finally they replaced the sensors, but then I had to go back because they did not rebalance the tires. Several years ago, they stripped out a brake caliper bracket when performing a brake job that I was paying for and then demanded that I pay for the part they broke. Unreal! I drive 25 miles to this dealership only because Wallace is Stuart is so much worse (left several parts off vehicle on numerous visits). More
by PowerPants
Employees Worked With
Helpful February 21, 2021
I recommend you call now and make an appointment with Aaron Steele at Arrigo Fort Pierce. Aaron is professional, knowledgeable, sincere, hard working, friendly, patient, and passionate about his work. Aaron Steele at Arrigo Fort Pierce. Aaron is professional, knowledgeable, sincere, hard working, friendly, patient, and passionate about his work. More
by sharkey
Employees Worked With
Aaron Steele
February 10, 2021
My son had an appointment for an oil change. 3 1/2 hours later his truck hadn’t been touched. He took his keys and left with no explanation as to why it was just sitting there. Will never go back here again later his truck hadn’t been touched. He took his keys and left with no explanation as to why it was just sitting there. Will never go back here again for anything. More
by Robndawn1994
Employees Worked With
None
August 27, 2020
Stay away from this guy and the whole service department, they will lie to you and rip you off, worst experience ever, service your car in another place, stay away!!!! they will lie to you and rip you off, worst experience ever, service your car in another place, stay away!!!! More
by Xavi
Employees Worked With
Alfredo Vasques
August 22, 2020
Went in for an oil change and ended up having to have my driver's side door replaced - THEY KNOCKED IT OFF THE VEHICLE!?!?!? Arrigo Dodge is HORRIFIC in EVERY WAY! WOMEN SHOULD AVOID ARRIGO! In fact, driver's side door replaced - THEY KNOCKED IT OFF THE VEHICLE!?!?!? Arrigo Dodge is HORRIFIC in EVERY WAY! WOMEN SHOULD AVOID ARRIGO! In fact, I will drive ANYWHERE to buy from ANYONE other than Arrigo. In 2015 I bought a new Jeep Wrangler Unlmtd. and five years later it only has 26k miles on it. It has been serviced and taken care of meticulously... In the beginning of August 2020, I brought it in for an oil change, tire rotation, and to have the fluids checked. About 4 hours later, I was told that rather than the $180 I was originally quoted, it would cost $680 due to a "sensor light indicating no ABS brakes and a need for new rear brakes" (neither was true). When I arrived at the dealership with my husband, we were shown to the service bays where we were shown that my driver's side door had been demolished and we were asked for our insurance information. My husband refused to provide the information and he demanded that all of the work "required" be provided at no charge. We were given a rental car and told that my Jeep would be ready on Friday but Arrigo would be in touch. The following Monday, we had heard NOTHING from Arrigo (7 days later) then Wednesday when we arrived to pick up the Jeep we were lied to again and told that the door was new (as we demanded), it was not! The Service Department is deplorable. The Sales people NEVER come out of the A/C - this dealership is an abomination! More
by C-line
Employees Worked With
Service Dept
August 13, 2020
Absolutely ruined my Jeep they forgot to put the oil filter gasket on. Oil leaked all over the entire way home. Back sprayed all over my soft top rear window. Distorted the plastic. Now they won’t an filter gasket on. Oil leaked all over the entire way home. Back sprayed all over my soft top rear window. Distorted the plastic. Now they won’t answer my calls or emails to fix the issue. Took them a week just to repair and detail the Jeep. Still waiting for a call back More
by Gus
Employees Worked With
Jared
June 27, 2020
Two of the best Service Advisors Jared and Alfredo. They both are extremely knowledgeble and very helpful . They are the reason why I continue to come back! both are extremely knowledgeble and very helpful . They are the reason why I continue to come back! More
by Carleen
Employees Worked With
Jared Napier and Alfredo
July 01, 2019
Arrigo stinks ATTENTION ATTENTION ATTENTION TO WHOM IT MAY CONCERN: DO NOT BUY CAR FROM ARRIGO. BOUGHT 2016 JEEP PATRIOT THAT SHUTS OFF WHILE DRIVING. ARRIGO GA ATTENTION ATTENTION ATTENTION TO WHOM IT MAY CONCERN: DO NOT BUY CAR FROM ARRIGO. BOUGHT 2016 JEEP PATRIOT THAT SHUTS OFF WHILE DRIVING. ARRIGO GAVE JEEP BACK TO ME AFTER ABOUT 10 DAYS IN SERVICE DEPARTMENT. ISSUE NOT RESOLVED. JEEP IS UNDER WARRANTY BUT THEY SAID THEY CAN'T DO ANYTHING AND I SHOULD JUST CONTINUE DRIVING THIS DEATH TRAP! WHAT NEGLIGENCE! SEEKING LEGAL ADVICE NOW. DO NOT BUY FROM ARRIGO, THEY DO NOT CARE ABOUT YOUR SAFETY! More
by Arrigp us ks
Employees Worked With
Anthony and Randy, Salvador Palagonia
April 30, 2019
Service at Arrigo in Fort Pierce could kill you! I trusted this Fort Pierce dealership and I was sadly disappointed! I went to their night quick oil change facility. I asked for a simple oil c I trusted this Fort Pierce dealership and I was sadly disappointed! I went to their night quick oil change facility. I asked for a simple oil change and tire rotation, should be pretty easy. Well I have custom wheels and tires on my jeep, which is brand new and even purchased from their dealership. The guy who worked on my jeep forgot to tighten all the lug nuts!!! I had them fall off. The ones that he did remember to attach on the back tires where over tighted by 3 times the recommend torque. Plastic caps on the wheels where put on by an impact wrench. Lug nuts were stripped and locking lug inserts were stripped. When you go after 5PM, you get the worst guys possible working on your vehicle. My advice, DO NOT go there after dark, you will be sorry!? More
by RickR
Employees Worked With
Charles Brenner
February 22, 2019
Service nightmare I have been dealing with Arrigo for several years, even bought several vehicles from them. In other words, a loyal repeat customer This time howev I have been dealing with Arrigo for several years, even bought several vehicles from them. In other words, a loyal repeat customer This time however, I am extremely upset with their service department. 5 weeks ago I took in my truck for a minor repair. The service manager advised to flush the brake system and replace the brakes. I had them do that. It took them 2 weeks to get to it. When my wife picked it up, she drove it for 5-6 miles, and clouds of smoke erupted from the rear brakes. It was so bad, the truck had to be towed in. 2 weeks after the incident, I was told the rear calipers were stuck. Note that this problem did not exist prior to me taking the truck in. I told them to go ahead and replace the calipers. Its now a week later (total of 5 weeks since dropping the truck off) and the work still has not been done. The service advisor certainly does not give me a warm and fuzzy feeling as to when this work will be completed either. Lots of excuses. He did say a week ago that the parts were in stock. In the years I have been dealing with Arrigo, I have never come across such lousy service. Maybe time to change dealers grrrrrrrrrrrrrr More
by jb1207
Employees Worked With
Randy somebody
