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Arrigo Dodge Chrysler Jeep RAM West Palm Beach - Service Center
West Palm Beach, FL
763 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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763 Reviews of Arrigo Dodge Chrysler Jeep RAM West Palm Beach - Service Center
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July 07, 2022
Great people and friendly! I will continue to do business here as long as I continue driving my jeep I will continue to do business here as long as I continue driving my jeep More
by Lameyersiv
Employees Worked With
July 07, 2022
Our company vehicle has been here for over a week every time I would come to dealership Dale would just brush me off. I spoke to the manger Richie and he also gave me the run around. Please your a favor an time I would come to dealership Dale would just brush me off. I spoke to the manger Richie and he also gave me the run around. Please your a favor and avoid this place. More
by flemingscarpetclean
Employees Worked With
June 04, 2022
Worse dealership in all of Florida. The Arrigo advantage is a scam to mark up the vehicle $2K over sticker price. Then they still over charged on the final paper work and had to fight The Arrigo advantage is a scam to mark up the vehicle $2K over sticker price. Then they still over charged on the final paper work and had to fight to get that straightened out. First service, HORRIBLE….waited three weeks for an appointment. Showed up 15 mins early, been waiting for over 2 1/2 hours to be told another 45 mins. Stay FAR AWAY from Arrigo. They don’t care, just don’t care. More
by chadleadens
Employees Worked With
Cedric Penn, Victor Lopez
June 04, 2022
Superb Service! This is the second time that I bring my Jeep Wrangler in for service at Arrigo Dodgr/Jeep and I have nothing but compliments for them, but specifical This is the second time that I bring my Jeep Wrangler in for service at Arrigo Dodgr/Jeep and I have nothing but compliments for them, but specifically this time around my experience with my assigned service advisor (Holly) was beyond amazing... I explained to her that I was bringing my car in for Oil Change before I went on a road trip out of the state, but also that it had a little oil leak on the side of the engine... and wanted to see if we could possibly take care of it before the trip. With only a day and a half between an oil change, an oil leak and my road trip she said she couldn't promise anything but would try her very best. By the end of the day she had diagnosed the car and already started working on the leak, and by noon the next day my vehicle was fixed, serviced and ready to go for my trip! She also kept me informed of everything multiple times a day.... This is how service is done! This is an example for many other service departments to follow. I hope she gets the praise and recognition she deserves. She was professional, knowledgeable but more than anything she showed that she cares. Thank you Holly! More
by Jon wine
Employees Worked With
May 26, 2022
Service was excellent. Rentals are provided on site. Staff was wonderful to work with. Highly recommend Rentals are provided on site. Staff was wonderful to work with. Highly recommend More
by Nojaimpe
Employees Worked With
May 18, 2022
Perhaps with the exception of 1 consultant in the 4 years I've been coming to Arrigo Dodge WPB I have had very positive experiences with the consultants, the quality of work and overall cleanliness of the cu I've been coming to Arrigo Dodge WPB I have had very positive experiences with the consultants, the quality of work and overall cleanliness of the customer lounge and bathroom. More
by Jacquieb
May 09, 2022
Called to make an appointment for a oil change and tire rotation, the employee at Arrigo Said “no appointment necessary, that it is an express service and I just show up and they take care of it. So I sho rotation, the employee at Arrigo Said “no appointment necessary, that it is an express service and I just show up and they take care of it. So I showed up a week later on a early Friday morning, and the first thing the service advisor asked me was”if I had an appointment?” To which I replied the fore mentioned conversation . He said well it’s going to be 3 to 3 half hours. I said ok I need it done but how is this “express” maybe they should take the “express” signage of the entrance . I’m still here going 6 hours. So mad. More
by Cspearl187
May 06, 2022
I keep records, hurts to look at all maintenance and repairs. Just to keep a safe Vehicle on the road way. Told, Fluid on brakes. Needed all brake parts replaced, Rotor, calipers, pad, this car should repairs. Just to keep a safe Vehicle on the road way. Told, Fluid on brakes. Needed all brake parts replaced, Rotor, calipers, pad, this car should stop on a dime. NOT!! I couldn't stop in the length of the NAZCA lines of Peru. I did Rad flush, they broke fitting for inside heat. Yep I paid $400 for the 30$ part. lol They bid me farewell (chump), go pay get your death vehicle back.I apparently needed Master Cylinder. Which they never touched,"on brake job?". I felt no brake improvement. It's getting bad, "TILL BRAKES GONE", OMG my brake pedal went to the floor used emergency brake to help stop! I was sure I was in a horrible crash. First few days brakes average but soft feel, they failed PANIC STOP, Fluid almost gone, I COULD NOT STOP THE VEHICLE, OMG, ON #95!! I COULDN'T STOP THE CAR!!! THEY,( SERVICE),NEVER REPLACED MASTER CYLINDER NOT EVEN CHECKED!!! (HAND WRITTEN ON INVOICE, FLUID ALL OVER). GEORGE CAN'T FIND THE INVOICE, WITH THE WRITTEN COMMENT, JUST COULDN'T BE FOUND. SO IT STARTED AS A SERVICE LIE, THAT ALMOST COST A LIFE; IT COULD OF HAPPEN TO ANYONE! BOUGHT AT SAWGRASS, BAD SERVICE AT WPB! More
by Svchiacchio
Employees Worked With
THE GUY AT THE TIME WAS NAMED. "GEORGE". HE WOULD BE THE ONE, POSSIBLY WITH A COHORT TO CORROBORATE .
