Arrigo Dodge Chrysler Jeep RAM West Palm Beach - Service Center

This was the third time our vehicle was in with the same break issue since we purchased the vehicle. Our car ended up being there for almost 1 month and we received very poor status update communication. break issue since we purchased the vehicle. Our car ended up being there for almost 1 month and we received very poor status update communication. Starting with videos of a vehicle that was not ours, then ending with me having to call multiple times for an update with no call back. Finally received a text, not a phone call that our vehicle was ready... I spoke with managers who said we would receive a call back and we never did. More

Your shop manager Dustin is a very valuable asset. Dustin is the only person that diagnosed my problem I have been dealing with for the last couple of visits. You better keep him on. Thanks Dustin is the only person that diagnosed my problem I have been dealing with for the last couple of visits. You better keep him on. Thanks More

Excellent customer service! My vehicle was serviced and finished rather quickly, the wait was not long at all. My vehicle was serviced and finished rather quickly, the wait was not long at all. More

Chrissy, was an excellent rep that took care off all the issues that car had, keept my informed through all the process. I totally recommend Arigo. issues that car had, keept my informed through all the process. I totally recommend Arigo. More

JJ was excellent, keeping us informed on the work on our car and all repairs needed! car and all repairs needed! More

Fast and efficient intake. Very courteous service rep, Juan. My car was ready on Tim, I received updates, & it was clean. Very courteous service rep, Juan. My car was ready on Tim, I received updates, & it was clean. More

Christi had great communication. She was quick, explained things clearly, and got my car done efficiently. Thanks Christi! She was quick, explained things clearly, and got my car done efficiently. Thanks Christi! More

Brought in my car with electrical issue a d they run diagnostics. They say it’s my cluster and told me it would be over $2500 to replace. After they installed it they then tell me the battery is also an diagnostics. They say it’s my cluster and told me it would be over $2500 to replace. After they installed it they then tell me the battery is also an issue. They never mentioned the battery was an issue before during the $200 diagnostic but after I already paid for the cluster they now say I need to pay an extra $300 for a new battery. I’ve called and texted the service advisor Alex who was helping and so far haven’t heard back about any sort of resolution and now I’m stuck with my car having the same issues as I had when I came in but I’m out over $2000 and no resolution. More

Fast through service completed quickly with good communication during the process. Recommend services and repairs communication during the process. Recommend services and repairs More