Arrigo Alfa Romeo West Palm - Service Center

Customer service is not very good staff not very respectful! You’re not very personable when they come to individualize customers. And I get the feeling you feel that some customers are worthy of yo respectful! You’re not very personable when they come to individualize customers. And I get the feeling you feel that some customers are worthy of your business in certain customers are not.I love my vehicle but have great concerns with your facility! More

Thank you for handling the recall of my 500x. Raphael, Claudio, and Rashad. Always take great care of me and my Fiat for the past two years. While my car was in the shop they made sure I had transportatio Claudio, and Rashad. Always take great care of me and my Fiat for the past two years. While my car was in the shop they made sure I had transportation and even got it done quicker than expected. Raphael the service manager spent extra time answering all my questions as I am rather clueless when it comes to cars. Thank you again! More

Always courteous and efficient. I feel the staff cares and takes good care of me/my car. They offer me any options available to me. and takes good care of me/my car. They offer me any options available to me. More

Always great service, courteous, and helpful. The service staff are wonderful and take care of my car. I am always surprised at how great the service and dealership is....from the sales staff to the service staff are wonderful and take care of my car. I am always surprised at how great the service and dealership is....from the sales staff to the service team! Wonderful! More

I took my car for check on oil gauge,that was reading low was told that it would take 20 minutes to check 1,45 minutes later i had to ask where is my car ,almost ready was the response, nothing was wrong acc was told that it would take 20 minutes to check 1,45 minutes later i had to ask where is my car ,almost ready was the response, nothing was wrong according to service manager ,except for a minor leakage from radiator that may be causing car to run hot and perhaps burning more oil,so I made arrangements to return my car the following Monday early so I woul be able to have the car ready by afternoon for a job that would take 5/6 hours,service manager never called me I called to check several times and he told me that was almost ready, 1pm /4 pm finally around 615 pm I got a call to say car is ready . Well that was over 10 hours and the car was not cleaned because they didn’t have time for it the service manager had offered me a rental vehicle,but I had explained to him about the inconvenience,,and that is the 3rd time that I was given a timeframe and not fulfilled, and vehicle dirtier after promising that it would be washed I love the vehicle ,but the service leaves me very disappointed.] More

Awesome group of employees, my questions are always answered whenever I call. As long as the brand stays around I will buy from this dealer answered whenever I call. As long as the brand stays around I will buy from this dealer More

The Service Rep. Was very helpful and knowledgeable which made me feel very comfortable, Specially during this Times that we are in Mr. Rashad Gholston new his stuff. made me feel very comfortable, Specially during this Times that we are in Mr. Rashad Gholston new his stuff. More

friendly service. I needed a visor clip replaced. They friendly service. I needed a visor clip replaced. They said when I called for my service apt. That they usually have them in stock. Never asking what friendly service. I needed a visor clip replaced. They said when I called for my service apt. That they usually have them in stock. Never asking what color mine was. they didn’t have my color the day of my service. I asked 3 times when I got there to-make sure they put it washer fluid. Did not put it. More

thank you for taking care of my car. you are always most helpful and kind. I appreciate all that you do for me now and always helpful and kind. I appreciate all that you do for me now and always More

The sales department was excellent and I usually am satisfied with service. This past service was a disaster. I had an appointment and no one even looked at the vehicle for 2 days but only after I comp satisfied with service. This past service was a disaster. I had an appointment and no one even looked at the vehicle for 2 days but only after I complained. I was given a free rental that was not comparable and I got a flat tire on my way to return it. Just a terrible experience. I will not use Arrigo for service again. More