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Arrigo Alfa Romeo West Palm - Service Center

West Palm Beach, FL

4.6
447 Reviews

447 Reviews of Arrigo Alfa Romeo West Palm - Service Center

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December 02, 2021

An Express Oil Change should not take 2 hours. I have no other service done. 2 Hours. I don't understand how it takes that long everytime. More

by Paul Jones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dec 09, 2021 -

Arrigo Alfa Romeo West Palm responded

Paul, We apologize that your service visit took longer than expected. We will look into why there was a delay in service and take steps to improve Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

November 24, 2021

Coming to Alfa Romeo at Arrigo is always a pleasant and exciting experience. Great professionals are ready to assist me . They are competent and knowledgeable More

by devita.renato85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claudio Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Voloshin, Alex Turner
November 22, 2021

The worst experience of my life and I’m filing a complaint to Department of Consumer affairs. More

by MICHELLECILLI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Claudio Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clause , Raphael Avila
Nov 29, 2021 -

Arrigo Alfa Romeo West Palm responded

Michelle, we apologize for anything we've done to earn this rating and would like to learn more about your visit. Please send us an email with any other information you'd like to share. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

November 20, 2021

Excellent service, appointment on time, no delays, clean service and overall a great expience no issues More

by maraneo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claudio Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 09, 2021

After they put a new computer in the car they didn't check is everything about the lights are working. When I went to see if is working they that the hight light is other issue.if they make the check, t More

by franisi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Claudio Perez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2021 -

Arrigo Alfa Romeo West Palm responded

We're sorry if we've disappointed you. If you have any remaining concerns we can address, please send us an email. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

November 09, 2021

Days later after receiving my car back after installing a new engine, I found out that the cable that opens the hood of the car was broken. It was in working condition when I turned in the car. My battery ha More

by jacsanti0528
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Claudio Perez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2021 -

Arrigo Alfa Romeo West Palm responded

This is upsetting to hear and we will look into this on our end. Please send us an email with any other details you'd like to share so that we can better understand your experience. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

November 03, 2021

Great customer service from start to finish appreciate everyone that assisted me on my service. More

by RTWEETY789
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claudio Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 01, 2021

The entire process went smoothly and my service advisor Bill was very thorough and professional More

by ROBSGOETZ
Recommend Dealer
Yes
Employees Worked With
Bill
October 31, 2021

All was fine. It was a simple 10,000 mile check up. I waited for the car and it was quick. The quality of the video was not good. More

by shelleybook
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not remember
October 29, 2021

Claudio is always at the top of his game ready to extend his expert help. More

by fordavidjay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claudio Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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