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Arrigo Alfa Romeo West Palm - Service Center

West Palm Beach, FL

4.6
447 Reviews

447 Reviews of Arrigo Alfa Romeo West Palm - Service Center

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January 28, 2022

My representative was professional and kind, he called to update me regularly. Claudio was the best. More

by DTSAVANA779
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claudio Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2022 -

Arrigo Alfa Romeo West Palm responded

Thanks for sharing your appreciation for our team member Claudio!

January 25, 2022

Staff was fantastic service department got me right in and answered all my questions really happy More

by cecopelandsales54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claudio Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raphael Avila, Rashad Gholston
Feb 03, 2022 -

Arrigo Alfa Romeo West Palm responded

Thank you for the amazing review!

January 22, 2022

Experience, customer service , professionalism all in one place special thank you to William Kovalick who took care us from the beginning to the end explain everything that need to get done you guys have More

by Saira and Joel Fombellida
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Kovalick
Feb 03, 2022 -

Arrigo Alfa Romeo West Palm responded

Saira and Joel, we're thrilled to hear William and our team delivered an excellent customer service experience! Thank you very much for the outstanding review!

Feb 03, 2022 -

Saira and Joel Fombellida responded

You are welcome

January 21, 2022

Inter actions with the service manager and the service dept. It’s always a pleasant experience and always the same experience in the years we had our car serviced! More

by Jackie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claudio Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raphael Avila, Rashad Gholston
Jan 21, 2022 -

Jackie responded

Excellent customer service, everyone I've come in contact with at this dealership has been a positive interaction.

January 21, 2022

My car broke down less than a month after the company replaced the engine. I was told by an employee to tow it to the dealership… where they were unable to diagnose the issue until three weeks later. Som More

by GABRIELLE.RAGUSA13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jan 27, 2022 -

Arrigo Alfa Romeo West Palm responded

Gabrielle, we're very sorry for any frustration we've caused you. We'll look into this immediately with our team to find out more about what was communicated. If you have any remaining questions, please send us an email. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

January 19, 2022

I was greeted as soon as I pulled up. Was kept advised thru the visit More

by JAMIEGRILL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claudio Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 19, 2022

Claudio want very helpful and my issue with my low oil pressure was resolved👍Will have 6 month check ups as recommended with Fiat More

by JULIEP7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claudio Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2022 -

Arrigo Alfa Romeo West Palm responded

We're delighted to hear our team member Claudio was so helpful -- thanks!

January 10, 2022

Quick great service. Will definitely return the next time I need work done on my car More

by DAVIDSHTRAX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claudio Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 02, 2022

The vehicle was not properly washed after the service, if it was washed at all! More

by DEROSA6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claudio Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 29, 2021

The service manager Ralph helped us and we were pleased with the service. The place was busy but we went online for the appointment . Was in and out in 90 minutes More

by dlamantia1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Manager Ralph
Jan 08, 2022 -

Arrigo Alfa Romeo West Palm responded

Thank you for letting us know our team member Ralph was so helpful!

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