Arrigo Alfa Romeo West Palm

Claudio always makes it easy and it's a seamless day when I have to bring my car in for any kind of service. I have to bring my car in for any kind of service. More

I requested an appointment for Monday and work began on Thursday. The diagnosis was new convertible top and mechanism at a cost of thousands. Correct diagnosis low battery. New battery fixed the convertibl Thursday. The diagnosis was new convertible top and mechanism at a cost of thousands. Correct diagnosis low battery. New battery fixed the convertible top. They did credit the $477 diagnosis toward cost of new battery after multiple negotiations. However after paying $200 just for battery installation when I checked new battery once home, I found they just put the battery in tray and hooked up terminals. The hold down brackets were left on the trunk floor for me to do myself. More

Recently purchased a 2022 Alfa Romeo Stelvio Quadrifoglio from Arrigo of West Palm and I couldn’t be happier. My sales associate, Daniel, was absolutely fantastic and professional (as was the entire staff). from Arrigo of West Palm and I couldn’t be happier. My sales associate, Daniel, was absolutely fantastic and professional (as was the entire staff). They were friendly, knowledgeable and happy to help & guide me any way they could. My fiancée will be in the market for a new car soon and we will certainly be returning to give them more business. As an active duty serviceman, I felt genuinely appreciated and made to feel like a truly valuable customer. Couldn’t recommend them enough. More

Appointment was for 10:00 and was told that the service would take about 1.5 hours. At 12:00 I inquired and realized that the vehicle was where I had left it. Completed at 2:00. Previous service appointmen would take about 1.5 hours. At 12:00 I inquired and realized that the vehicle was where I had left it. Completed at 2:00. Previous service appointment issues had not been successfully resolved and only returned as this was a recall. More

Daniel was great to work with. The process was smooth. Only critique for the dealership would be to provide a full tank of gas in the cars you sell, even used. It's a small thing t The process was smooth. Only critique for the dealership would be to provide a full tank of gas in the cars you sell, even used. It's a small thing that just adds to the experience. More

This was hands down the worst retail experience I’ve had, especially considering the amount of money I was spending. Communication was terrible from start to finish. There was no clear line of communicati especially considering the amount of money I was spending. Communication was terrible from start to finish. There was no clear line of communication between the sales staff and management, and management actually changed midway through the deal, which completely derailed things. I never received proper follow-through, and despite ongoing discussions, I was never given a clear, written offer. Emails came from unclear addresses, texts came from random numbers, and there was no confirmation of anything—overall it felt disorganized and sketchy. When I came in to finalize the deal (after giving two days’ notice), I ended up waiting over an hour because one employee quit and the general manager wasn’t even there. No backup plan, no urgency, no accountability. I was purchasing a used Audi, not an Alfa Romeo, and it was obvious they didn’t care about my deal because it wasn’t their brand and likely wasn’t as profitable for them. That lack of interest was clear in how I was treated, and I genuinely felt taken advantage of by the end. I would not have completed this purchase if it hadn’t been the exact used car I was looking for. Horrible experience overall. I do not recommend this dealership at all. More

Great service advisor. ..was always communicating with new to see the status of the car. Always on top of there work ..was always communicating with new to see the status of the car. Always on top of there work More

Attentive to any problems Set me up with a loaner right away. Very easy return and pickup away. Very easy return and pickup More

Had to wait a month for parts to arrive. I would have done things differently if I knew it would take that long for motor mounts to arrive. The inconvenience was the problem and perhaps bett I would have done things differently if I knew it would take that long for motor mounts to arrive. The inconvenience was the problem and perhaps better communication about options. More

GM is not a good person. Would never buy anything from them again. Not good. Would never buy anything from them again. Not good. More