Back

Arnold Chevrolet Buick - Service Center

West Babylon, NY

4.8
262 Reviews

262 Reviews of Arnold Chevrolet Buick - Service Center

Sort by
October 31, 2024

Very happy with the service writers. Waiting room and bathroom very clean. That’s all folks. More

by PWRBTR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ozzie Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2024 -

Arnold Chevrolet Buick responded

Thank you for your feedback! We're glad to hear that you were happy with our service writers and found our waiting room and bathroom clean. At Arnold Chevrolet Buick, we strive to maintain a tidy environment for our customers. If you need anything else or have further comments, please feel free to reach out. We look forward to seeing you again! - The Arnold Chevrolet Buick Team

October 27, 2024

The service fit my schedule and Both the Oil Change and Tire Rotation was performed exactly as required and On time. More

by WGHANEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Oct 29, 2024 -

Arnold Chevrolet Buick responded

Thank you for your wonderful review! We're thrilled to hear that our service met your schedule and that the oil change and tire rotation were performed on time. At Arnold Chevrolet Buick, we strive to provide efficient and reliable service. We look forward to seeing you again for your next maintenance visit! - The Arnold Chevrolet Buick Team

October 27, 2024

Everyone was very nice and helpful! I sat to wait for my car to be finished. The salesman said 1 hour and he kept his word. My car was completed in 1 hour. I had a great experience and More

by DMR2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Sadusky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2024 -

Arnold Chevrolet Buick responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience at Arnold Chevrolet Buick and that our team was able to meet your expectations with timely service. We truly appreciate your feedback and look forward to seeing you again for your next service visit! Safe travels! - The Arnold Chevrolet Buick Team

October 26, 2024

Chris was exceptional with how red, knowledgeable and helpful he was with fixing my problem. More

by MPRODDEN39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lew Mittleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Sadusky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2024 -

Arnold Chevrolet Buick responded

Thank you for your wonderful feedback! We're thrilled to hear that Chris provided you with exceptional service and helped resolve your issue. At Arnold Chevrolet Buick, we strive to ensure our customers have the best experience possible. We look forward to assisting you again in the future! - The Arnold Chevrolet Buick Team

October 26, 2024

Unfortunately there were some greasy finger prints left on the vehicle,easy to remove at home More

by 4GILLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Wood
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2024 -

Arnold Chevrolet Buick responded

Thank you for sharing your experience with us. We appreciate your feedback regarding the greasy fingerprints on your vehicle from Arnold Chevrolet Buick. We understand that it's important for your car to be in pristine condition upon delivery. If there’s anything else we can assist you with or if you have further concerns, please feel free to reach out. - The Arnold Chevrolet Buick Team

October 26, 2024

Was never told that my free oil change had expired by 1000 miles. Instead I was told this when I went to pay at the completion of my service. The staff was rude and did nothing to even acknowledge the is More

by alexispisano432
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
Oct 28, 2024 -

Arnold Chevrolet Buick responded

Thank you for sharing your experience with us. We appreciate your feedback and understand your concerns regarding the communication about the expired oil change. We strive to provide clear and timely information to our customers at Arnold Chevrolet Buick. We encourage you to reach out to us directly so we can address your concerns further. Your satisfaction is important to us. - The Arnold Chevrolet Buick Team

October 26, 2024

My screen freezes every day making the map get stuck and I can't switch to any new apps while this is happening. I told them that I get so frustrated with it I want to put my fist through the screen and be More

by JAMES.J.OTOOLE
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Henry Milani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Arnold Chevrolet Buick responded

Thank you for sharing your experience with us, James. We understand how frustrating it can be to deal with a freezing screen, especially when it interrupts your navigation and app usage. At Arnold Chevrolet Buick, we aim to provide a better experience for all our customers. We encourage you to reach out to us directly so we can address your concerns and find a suitable solution. - The Arnold Chevrolet Buick Team

October 25, 2024

They were very friendly and professional. The service was quick and I look forward to going there again. More

by BILLSEPE25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Hill
Oct 28, 2024 -

Arnold Chevrolet Buick responded

Thank you for your wonderful review! We at Arnold Chevrolet Buick appreciate your kind words about our friendly and professional service. We're thrilled to hear that your experience was quick and enjoyable. We look forward to seeing you again soon! - The Arnold Chevrolet Buick Team

October 25, 2024

The service department is second to none. Have been purchasing from their sales department for over 10 years and will continue to go back. More

by ngorgone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N\A
Oct 28, 2024 -

Arnold Chevrolet Buick responded

Thank you for your wonderful review! We're thrilled to hear that you have been a loyal customer of Arnold Chevrolet Buick for over a decade. It's great to know that you have had exceptional experiences with our service department as well. We look forward to serving you for many more years to come! - The Arnold Chevrolet Buick Team

October 25, 2024

A simple state inspection and maintenance causes me to return due tire light warning, apparently sensor wasn’t properly set, this does not speak well for Arnold, extremely inconvenient to have to spend an More

by GANDDFAIVRE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Pitchon
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wasn’t there for sales
Oct 28, 2024 -

Arnold Chevrolet Buick responded

Thank you for sharing your experience with us. We understand that the tire light warning after your state inspection and maintenance was frustrating. At Arnold Chevrolet Buick, we strive for accuracy and efficiency in our services. We appreciate your feedback and encourage you to reach out to us directly so we can address your concerns and ensure a better experience in the future. - The Arnold Chevrolet Buick Team