Back

Arnie Bauer Buick GMC Cadillac

Matteson, IL

4.2
2,099 Reviews
Arnie Bauer Cadillac Buick GMC is proud to serve our customers around the Matteson area and worldwide as your certified dealer. At Arnie Bauer Cadillac Buick GMC we strive to provide automotive products and services of unmatched quality. We are voted as the best place to buy your new or used vehicle year-after-year and also voted the best for service including the quick lube and car wash center. Arnie Bauer Cadillac Buick GMC, your certified dealer, serving the Matteson area. Whether you're shopping for a new car, looking for parts and accessories, looking for a great place to buy tires with a price match guarantee or need to have your vehicle serviced, you'll find what you need at Arnie Bauer Cadillac Buick GMC.
Contact Dealership

5525 Miller Circle

Matteson, IL

60443

Directions

By Type

Showing 2,099 reviews

May 02, 2023

Friendly quick service as always! The only place I'll take my cars for service! Always helpful, they do a wonderful job! More

by jeffyg78@gmail.com
Recommend Dealer
Yes
Employees Worked With
Adam Estes, Adam Estes
May 09, 2023 -

Arnie Bauer Buick GMC Cadillac responded

Hello, Thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 10, 2023 -

Arnie Bauer Buick GMC Cadillac responded

Hello, Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests, and we are proud that this was received during your time spent with us.

April 19, 2023

My car is only a week old. Ended up with a flat tire from a nail . I called and they were able to replace the tire right away, More

by Cherylanne8163@gmail.com
Recommend Dealer
Yes
Employees Worked With
Tyler
May 09, 2023 -

Arnie Bauer Buick GMC Cadillac responded

Hello, Thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 17, 2023

Great customer service! Great customer service and welcoming environment Vince was very very helpful and nice guy. More

by markeshawilliams@hotmail.com
Recommend Dealer
Yes
Employees Worked With
Vince
Aug 01, 2023 -

Arnie Bauer Buick GMC Cadillac responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. We hope to be of service to you again! Take care!

April 17, 2023

I arrived 25 minutes early, they started on my truck immediately. Bill kept me updated on their progress. Very Professional service, cleaned my vehicle, and a nice cold bottle of water in my cup holder� More

by Fgty@arnie.com
Recommend Dealer
Yes
Employees Worked With
Bill
Aug 01, 2023 -

Arnie Bauer Buick GMC Cadillac responded

Hello, thank you for your kind words about Bill. We appreciate your thoughtful comments and positive feedback. Your satisfaction is important to us, and we're glad we could meet your expectations. We look forward to serving you again in the future.

April 12, 2023

Excellent service and staff We were given all information to make a good decision about our lease Very efficient and prompt service, thank you !! More

by cwmichor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bret Pechtold, Norm Mitchell
Jul 31, 2023 -

Arnie Bauer Buick GMC Cadillac responded

Hello, thank you so much for sharing your experience with us. We are pleased that you had a great sales experience. Please keep us in mind for all your Sales & Service needs in the future. We hope to see you again soon. Enjoy the ride!

April 10, 2023

Informative, professional, and pleasant Dave and Kathy were very helpful and able to answer all of my questions More

by rahecim
Recommend Dealer
Yes
Employees Worked With
Dave & Kathy
Jul 31, 2023 -

Arnie Bauer Buick GMC Cadillac responded

Hello, thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business, and look forward to your next visit! Take care!

October 22, 2022

Unfortunately, I had an extremely poor experience with this dealership. After performing a national search for a 2023 Yukon Ultimate, this dealer landed on my radar as having one of the very few that are More

by GeoffG
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bret Pechtold, Alex Cleetus
Oct 24, 2022 -

Arnie Bauer Buick GMC Cadillac responded

Mr. Gohs, We are extremely sorry for the experience you endured recently at Arnie Bauer. In no way would we like for this to be a reflection of our sales department. Per his conversation with you last week, our General Manager Bret has addressed our sales staff on practices and procedures to ensure this experience does not happen again. We will strive to do better in the future and we again sends our sincerest apologies.

September 15, 2022

Awesome dealerships with great stock and a professional team. Tom was a great salesman and helped me find the exact vehicle our family needed while staying in budget! Thank you so much for helping us find More

by HN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Pagoria
August 23, 2022

Love the service just wish when I had my tires Rotate it that they would have to check the tire pressure and make sure that those were correct before returning to Truck to me More

by mspace106
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Neibert
August 23, 2022

Bill always gets it done. Have a problem and he will solve it. Awesome to work with More

by etate77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Neibert