Arnie Bauer Buick GMC Cadillac

Took my vehicle in for repair and it was damaged The service at this dealership is horrible. I took my 2015 Cadillac XTS Platinum edition in for service and while my vehicle was in the possession of The service at this dealership is horrible. I took my 2015 Cadillac XTS Platinum edition in for service and while my vehicle was in the possession of the dealership, it was damaged because one of the guys in service backed another car into my vehicle. Adam Estes called and informed my husband of the incident and we went to the dealership later that day. I wanted the dealership to compensate me in the form of significantly lowering my $760 service bill ( which was what the dealership charged to replace a sensor that they said may have been damage from another vehicle possibly tapping my bumper(which had no signs of damage on the bumper itself)),since I would not be able to use my own vehicle to go out of town for Christmas. The dealership offered a minimal discount that I am very unhappy with because I am without a vehicle for who knows how long and what if that minor accident causes another sensor to go out, I will be out of hundreds of more dollars. I am dissatisfied with their service and especially that of Adam Estes because the situation was not handled correctly or amicably. I would not recommend their service department. More

Exceptional Very professional experience. My second lease through Jesse. I recommend family and friends to him and Arnie Bauer alike. He and Alyssa worked hard to Very professional experience. My second lease through Jesse. I recommend family and friends to him and Arnie Bauer alike. He and Alyssa worked hard to make my deal happen. More

Best experience I’ve had in a dealership. Jesse was absolutely wonderful!! I was so blessed to have had him to help me out!! He has the bar raised high!! Thank goodness for Jesse!!! Jesse was absolutely wonderful!! I was so blessed to have had him to help me out!! He has the bar raised high!! Thank goodness for Jesse!!! More

Looking for a honest sales associate? See Will Buis!!! Highly recommend Arnie Bauer's sales associate Will Buis! This is our second truck purchase with Will in the last two years. Will takes his time and r Highly recommend Arnie Bauer's sales associate Will Buis! This is our second truck purchase with Will in the last two years. Will takes his time and really finds out what you are looking for in a car and keeps in mind your budget. Will is not pushy at all and is very knowledgeable and helpful. He has excellent customer service. We wouldn't buy a car from anyone else! Thank you Will for all your help! We couldn't be happier with our GMC Acadia and GMC Sierra Truck. More

Check out other dealers before signing Our sales consultant, David, was nice and tried to help us through the process. However, the manager Angie, who has no people skills, talked down to u Our sales consultant, David, was nice and tried to help us through the process. However, the manager Angie, who has no people skills, talked down to us, raised her voice and talked so fast it is obvious she was trying to pull a fast one. We went to a different dealer Where the customer service was so much more positive and friendly. Do a test drive here but do not buy from Arnie Bauer. More

2nd GMC Lease I couldn't be happier with the sales person, the dealership and the deal. Jesse did a great job in answering all my questions, going for test rides a I couldn't be happier with the sales person, the dealership and the deal. Jesse did a great job in answering all my questions, going for test rides a n negotiating the deal. More

Great Employees, Great Experience We had a great experience at Arnie Bauer and would recommend this dealership to anyone. Angie was an amazing person to work with. She found a way to g We had a great experience at Arnie Bauer and would recommend this dealership to anyone. Angie was an amazing person to work with. She found a way to get us into a brand new car that our family will be safe in and be able to drive comfortably for years to come. Henry was the most thoughtful and kind salesman we have ever had the pleasure of working with. Adam was great and was able to get us comfortable with all of the features in our new car and show us all of the great apps that we can sync with our car. I wish I could give all of them over 5 stars. Overall this was a great place to be and we will absolutely, without a doubt, be shopping here first for all of our car needs. 100%, 5 star recommendation. More

New Lease The process was easy and pretty quick. I did not feel any pressure to buy and everyone there worked hard to give me a great deal. I’ll be back. The process was easy and pretty quick. I did not feel any pressure to buy and everyone there worked hard to give me a great deal. I’ll be back. More