Arnie Bauer Buick GMC Cadillac

Always treated very well - Adam takes times to always explain everything. and i am always treated very well. He is very cordial and welcoming to me and to all those he services Adam takes times to always explain everything. and i am always treated very well. He is very cordial and welcoming to me and to all those he services. More

Service done I had my car serviced, i.e., oil change, tire rotation, and replacement of compartment air filter. The service was completed in a timely manor, and A I had my car serviced, i.e., oil change, tire rotation, and replacement of compartment air filter. The service was completed in a timely manor, and Adman was helpful as usual. More

Quick and on time. They got my vehicle in and got it done in a reasonable time. Top notch work!! They kept me informed all the time while I was there!! Keep up the great They got my vehicle in and got it done in a reasonable time. Top notch work!! They kept me informed all the time while I was there!! Keep up the great work and I will be back to see the GMC team at Arine’s Bauer. More

Great Service They were friendly with good customer service. They kept me adequately informed throughout the repair process. Convenient text messages. Gave me advic They were friendly with good customer service. They kept me adequately informed throughout the repair process. Convenient text messages. Gave me advice on other repairs my car needed. I would recommend. More

Body Shop Toby & Tom Dalsanto went above & beyond to make for a very pleasurable experience in my recent car repair. They took care of everything with insurance Toby & Tom Dalsanto went above & beyond to make for a very pleasurable experience in my recent car repair. They took care of everything with insurance company, keeping me updated & doing a fabulous job of repairing the vehicle. One happy customer. More

More than satisfied with the service on my car The service department at Arnie Bauer is great ! Very knowledgable and friendly I always leave with all questions answered and satisfied They are very The service department at Arnie Bauer is great ! Very knowledgable and friendly I always leave with all questions answered and satisfied They are very attentive to my concerns More

Was this a "WASTE OF MY TIME & $$" To begin with I bought this vehicle & extended Ally Warranty from Bauer Cadillac last October 23, 2018. I made & confirmed my appt. for 03/22/2019, o To begin with I bought this vehicle & extended Ally Warranty from Bauer Cadillac last October 23, 2018. I made & confirmed my appt. for 03/22/2019, on 03/20/2019 (confirmation code: X10SN3TR88). This appt. also included the request for a loaner car complimentary per my Ally Warranty which I paid and am still paying for. There was no car available when I arrived, I was informed by Mr. Mark Diehl. I should have been notified of this before I came in and wasted half of my day waiting. My reason for my visit to Bauer Cadillac was a continuation of an oil leak in area of engine compartment, which they worked on 01/28/2019. The leak continues to leak? I showed this to Mark D. on the floor of the service entrance when I came in. They cleaned up "residual" oil and we are waiting to see what transpires? I can report at this time that it is still LEAKING. I would like someone to take ownership of my problem since I paid nearly $6000.00 for an extended warranty on this car? I am NOT faulting Mark or any mechanic on this issue since I have owned (3) of these DTS's and I realize they can be difficult to work on. More

Awful service department Bought a brand new Enclave and was treated like an inconvenience when I scheduled an appt to have paint fixed. The paint was scratched when I bought t Bought a brand new Enclave and was treated like an inconvenience when I scheduled an appt to have paint fixed. The paint was scratched when I bought the car. Also was told car needed an oil change with 2000k miles on it. For the amount of $$ spent on a new car, the service department should treat customers with more respect. Will not be going back to this location. More

Excellent I was from out of town and worried about continuing our drive! Your service department got me in without an appointment and put my mind at ease. Very I was from out of town and worried about continuing our drive! Your service department got me in without an appointment and put my mind at ease. Very friendly and understanding. Wish our dealerships around our area were that accommodating. More

I was serviced by Bill Neibert who did a great job I had my car in for service and they did a great job. Bill Neigert was the person I dealt with and I am very happy with the way he handled my servcie. I had my car in for service and they did a great job. Bill Neigert was the person I dealt with and I am very happy with the way he handled my servcie. More