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Arnie Bauer Buick GMC Cadillac

Matteson, IL

4.2
2,099 Reviews
Arnie Bauer Cadillac Buick GMC is proud to serve our customers around the Matteson area and worldwide as your certified dealer. At Arnie Bauer Cadillac Buick GMC we strive to provide automotive products and services of unmatched quality. We are voted as the best place to buy your new or used vehicle year-after-year and also voted the best for service including the quick lube and car wash center. Arnie Bauer Cadillac Buick GMC, your certified dealer, serving the Matteson area. Whether you're shopping for a new car, looking for parts and accessories, looking for a great place to buy tires with a price match guarantee or need to have your vehicle serviced, you'll find what you need at Arnie Bauer Cadillac Buick GMC.
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5525 Miller Circle

Matteson, IL

60443

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Showing 2,099 reviews

March 28, 2019

Oil change tire rotation Car wash: Windows was not clean at all but the guy that service me was well informed polite and pleasant to talk too. I give him 5 star's More

by SHUSHAWNAROBERTS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael G Werne
Apr 01, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Greetings, and thank you so much for the high rating! While we're glad to know that your overall experience went well, we regret that there were aspects of your visit you felt were unsatisfactory. Please feel free to call us directly if you have any thoughts as to how we might be able to improve your experience further.

March 28, 2019

Fantastic experience! Our salesperson Rowland treated us like family and provided informative and superior customer service! In fact, every person we dealt with, from the S More

by Sunshine40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Chalmers, Rowland Laird
Apr 01, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Thanks so much for taking time to share the details of your experience with us! We're glad to know that our staff was able to impress you, and your positive review is much appreciated. We hope to see you again! Take care!

March 28, 2019

Terrible customer service Dropped my car off for service on the check engine light abs backup camera. Was told the electrical tech wasn’t available on Saturday. Decided to leav More

by RANDYG811
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Norm Mitchell
Apr 20, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (712) 202-5328 to discuss your concerns, as your satisfaction is of utmost importance to us

March 28, 2019

Great team! Adam Vestes is a great service advisor. Facilities are excellent. Service is first class. The GM, Brett, is the best. Great team. I have never More

by JPH1954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Vestes, Bret Pechtold, Will Buis
Apr 01, 2019 -

Arnie Bauer Buick GMC Cadillac responded

JPH1954

March 27, 2019

Good service I had scheduled an oil chance and rotate for my vehicle. The staff is courteous and the waiting area is comfortable. Two areas to choose from while yo More

by JD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Cleetus
Apr 01, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Thanks for the review! We try to ensure quality customer care by providing comfortable facilities and friendly service to our guests. It's good to know that we were able to meet this commitment during your visit. We look forward to seeing you next time!

March 27, 2019

Fantastic service Everything was great from start to finish. Brett and David were awesome. They took great care of me. Found me the perfect car and made the process s More

by ANNEMAURIELLO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bret Pechtold, David Brdar
Apr 01, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Thanks for taking a moment to recognize some of the members of our staff! We're glad their efforts contributed to your overall experience with us. We hope you have a great day!

March 27, 2019

Outstanding My experience couldn’t of been any better. Mike the service manager went out of his way to make sure my vehicle was done to perfection. As well as Pao More

by RRB62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike and Paolo
Mar 29, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Thanks so much for taking the time to share your experience! We appreciate the positive review and look forward to seeing you again!

March 27, 2019

Great dealer on every level Drew did a great job facilitating the purchase. Got the exact car I wanted. Everything was smooth as silk. Second car I have bought here. More

by KERRYJAMESALLEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew Mclaughlin
Apr 01, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Thank you for your continued business! We're proud to know that we've been able to give you consistent quality service, and greatly appreciate your valued support!

March 26, 2019

Good Service Friendly people, made you feel at home and were very understanding. Would use the service department again. Coffee, water, a good touch and made thi More

by WEAV98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bret Pechtold
Mar 29, 2019 -

Arnie Bauer Buick GMC Cadillac responded

We’re happy to see you had a pleasant experience at our dealership. We certainly value your business. Have a great day!

March 25, 2019

Excellent Service Excellent service. The service representative was friendly, polite, and very informative. The services were performed as scheduled and in a timely man More

by Scott Halper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Werner
Mar 28, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Thanks for the review! We're glad to know that our staff was able to work with you in a timely manner, and we hope to see you next time.

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