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Arnie Bauer Buick GMC Cadillac

Matteson, IL

4.2
2,099 Reviews
Arnie Bauer Cadillac Buick GMC is proud to serve our customers around the Matteson area and worldwide as your certified dealer. At Arnie Bauer Cadillac Buick GMC we strive to provide automotive products and services of unmatched quality. We are voted as the best place to buy your new or used vehicle year-after-year and also voted the best for service including the quick lube and car wash center. Arnie Bauer Cadillac Buick GMC, your certified dealer, serving the Matteson area. Whether you're shopping for a new car, looking for parts and accessories, looking for a great place to buy tires with a price match guarantee or need to have your vehicle serviced, you'll find what you need at Arnie Bauer Cadillac Buick GMC.
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5525 Miller Circle

Matteson, IL

60443

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Showing 2,099 reviews

April 16, 2019

great car buying experience the salesman Rowland Laird was exceptional, very imformative and patient he made sure i was completely satisfied with every step of the car buying pro More

by KENCOOK72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Gomez, Rowland Laird
Apr 23, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Thank you for your review! We're glad to know that your experience was satisfying. Have a wonderful day!

April 16, 2019

Great Customer Service Great customer service provided by everyone in Arnie, Specially by Tom. Our experience was amazing walked out with a great 2019 GMC Terrain. We will d More

by MARIBEL.VELASCO5708
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina, Miranda both amazing , Tom Pagoria
Apr 23, 2019 -

Arnie Bauer Buick GMC Cadillac responded

We’re happy to see you had an amazing experience at our dealership. We certainly value your business. Have a great day!

April 16, 2019

Maintenance The shop was awesome, I was greeted with friendly and knowledgeable staff. Service was done quickly and I was greatly appreciated at everything they More

by TIMOTHYCALDER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Werner, Thomas Sinon, Drew Mclaughlin
Apr 23, 2019 -

Arnie Bauer Buick GMC Cadillac responded

We are happy to see that you found our staff to be so friendly and knowledgeable. We strive to provide excellent customer service every day. See you soon!

April 15, 2019

Fair and knowledgable We bought our used Buick Enclave that was originally sold and serviced at Arnie Bauer. We felt comfortable with the quality of the car and Arnie Bauer More

by mlwitt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew Mclaughlin
Apr 23, 2019 -

Arnie Bauer Buick GMC Cadillac responded

We are happy to see that you found our staff to be so helpful and knowledgeable. We strive to provide excellent customer service every day. See you soon!

April 15, 2019

Oil change Mark was fantastic !!!! He handled my car as soon as I pulled up. Texted as soon as services were done. The car was washed and ready to go when I ar More

by Meg1994
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark in service
Apr 23, 2019 -

Arnie Bauer Buick GMC Cadillac responded

We are so glad to see that you received fantastic service during your visit. We pride ourselves in great customer service and will continue to provide you with a stellar experience.

April 15, 2019

Brakes Came in for brakes, and got great treatment. Brakes flushing.Also suggested new tires. Will return for tires before the end of the month. Thanks. More

by GERI60628
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark
Apr 23, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Thanks for the review! We're happy to hear that you were satisfied with the service we provided. Have a nice day!

April 14, 2019

Hassle free Drew our sales guy was great. Patient and very courteous. We were treated well and the whole experience was efficient and professional. Would definite More

by PaulineT1965
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew Mclaughlin
Apr 21, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Hello, thank you for sharing your positive experience! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

April 13, 2019

Great service I gave the rating because the service rep Bill Neibert has excellent customer care skills. He is always concern about making sure you are satisfied. More

by MAURETIA.CARTER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Neibert
Apr 21, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Hi there, your satisfaction is our top priority. We hope to see you soon!

April 13, 2019

Very professional, good time in and out The work is professional , curious and inform you what's going on with your car let you know your opinions to take the best care of your car. More

by SR.JESSECOBB9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Gomez, Angie Chalmers, James Brown, David Brdar, Alex Cleetus, David Becker
Apr 21, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Arnie Bauer Buick GMC! We are always more than happy to assist you if anything else comes up. Take care!

April 12, 2019

Service issue resolved quickly Mike and Joe along with the mechanics worked quickly to get me back on the road without missing a beat. Everything from my initial call to set up serv More

by MHayes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Werner and Joe Gromala
Apr 21, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Hi there, we are very happy to have provided you with such a positive experience! We hope you have a great day!

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