Arnie Bauer Buick GMC Cadillac

Pleasantly Pleased Brought in my 2018 XTS for the first time for an oil change and not knowing what perks were available, the service tech explained to me what was avail Brought in my 2018 XTS for the first time for an oil change and not knowing what perks were available, the service tech explained to me what was available to me. I am very pleased. More

CUE system repair I was having trouble with my CUE system for quite sometime now and I couldn't believe his much they cost. I reached out to Cadillac and they said sir I was having trouble with my CUE system for quite sometime now and I couldn't believe his much they cost. I reached out to Cadillac and they said sir we see your car had a recall a long time ago and this part is usually around $1300 but since you've been so loyal to us we want to give you a thank you gift. Cadillac said as a courtesy we want to take care of this for you and all you'd have to do is cover labor which was $250. That touched my heart and I said of course I would and thank you. This dealership has always gone above and beyond to help me with awesome customer service and friendliness I would recommend this dealership to anyone. More

Very positive David Becker was a pleasure to work with. Very professional and not pushy or overly aggressive to sell us a car. Listened to our concerns, answered al David Becker was a pleasure to work with. Very professional and not pushy or overly aggressive to sell us a car. Listened to our concerns, answered all questions and explained everything. Brett the sales manager was also a pleasure to deal with. He introduced himself, answered any questioned posed to him and worked with us on our price. Overall a very positive experience at Bauer Cadillac. More

Thank you Very welcoming, appreciate the respect from all. I don’t have twenty five words. My waiting time is comfortable. Thank you again for my oil change. Very welcoming, appreciate the respect from all. I don’t have twenty five words. My waiting time is comfortable. Thank you again for my oil change. More

No thanks The price on the car was eleven thousand nine hundred, I agreed on the price the sales person comes back with about three thousand of ad on that had n The price on the car was eleven thousand nine hundred, I agreed on the price the sales person comes back with about three thousand of ad on that had not even been done 200 for nitrogen in the wore out tires, really? so we finally get back to the 11.900 plus tax, then we go to finance and she try’s to sell me a protection warranty for 3700 dollars and I didn’t notice that until the next day took another day to get that straightened out, now they still haven’t send me the information so I can get my plates, it’s been over 2 weeks, would you recommend this dealer ship? never even detailed the car More

4 years to fix a problem I have had my lacrosse for 4years maybe 5 now. It randomly goes dead and won’t start back up. I have had the car towed in 3 times at least for this I have had my lacrosse for 4years maybe 5 now. It randomly goes dead and won’t start back up. I have had the car towed in 3 times at least for this issue they get the car and always say it’s nothing wrong something I’m doing or you need a new battery. I have had the battery replaced 4 times since I have it they would make me pay the fee associated with the battery and just say it’s a bed cells in it ok. I paid for a gmac extended warranty the platinum one so me bringing it paying wasn’t never really a concern because everything is covered. So on Tuesday like clock work it dies again I bring it and I describe the symptoms as usual saying I’m back in here for the same thing again. I believe no one took me seriously until it finally happened at the dealership the car started for them to pull it in but once they got it in the stall and try to start it up it was dead as a I been saying all these years so now they wanna diagnose the problem for real I had dead spots in the starter and the positive cables from the battery were no good. Naw mike is the gentleman that helped me he did a good job so no knock on mike but as far as the mechanic service and overall depth in which my issue had been looked into I feel like it wasn’t taken seriously and I was just giving a quick fix to get out the door. None of the issues I had complained about were wrote up correctly. Also doesn’t my car warranty come with plan that I get a loaner or rental if you guys keep it . I’m always told there aren’t any available but I see a fleet of them lined up next to the shop More

Best experience car shopping The salesman we dealt with was amazing! We had been shopping for 3 weeks and have been to many different dealerships! This place treated you like they The salesman we dealt with was amazing! We had been shopping for 3 weeks and have been to many different dealerships! This place treated you like they actually wanted your business and not like a piece meat dangling in a lions den. I have bought many different cars/vans in my lifetime, and Drew out beats all other salesmen! He was friendly but not pushing at all! He made it easy and fair. We will be back and we will send our friends and family! More

Very pleasant dealings. I seen what I wanted on the lot, just the right make, model, year and options at a fair price. The salesman (Henry) answered my questions, and was v I seen what I wanted on the lot, just the right make, model, year and options at a fair price. The salesman (Henry) answered my questions, and was very easy to work with, even staying over past closing time to help complete the paperwork and setting up the on star. I would recommend this dealer to anyone. More

2018 Lacrosse My experience at Arnie Bauer was a good experience, Norm Mitchell my sales person was very professional and answered all of our questions and made us My experience at Arnie Bauer was a good experience, Norm Mitchell my sales person was very professional and answered all of our questions and made us feel at ease. More

Professioal job Like Clockwork. Everything went smooth as silk. Everyone was kind and very nice. It was a very pleasant experience. It made my day twice over. Like Clockwork. Everything went smooth as silk. Everyone was kind and very nice. It was a very pleasant experience. It made my day twice over. More