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Arnie Bauer Buick GMC Cadillac

Matteson, IL

4.2
2,099 Reviews
Arnie Bauer Cadillac Buick GMC is proud to serve our customers around the Matteson area and worldwide as your certified dealer. At Arnie Bauer Cadillac Buick GMC we strive to provide automotive products and services of unmatched quality. We are voted as the best place to buy your new or used vehicle year-after-year and also voted the best for service including the quick lube and car wash center. Arnie Bauer Cadillac Buick GMC, your certified dealer, serving the Matteson area. Whether you're shopping for a new car, looking for parts and accessories, looking for a great place to buy tires with a price match guarantee or need to have your vehicle serviced, you'll find what you need at Arnie Bauer Cadillac Buick GMC.
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5525 Miller Circle

Matteson, IL

60443

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Showing 2,099 reviews

April 24, 2019

Great experience The reps are always very nice. My car has been there several times for varies issues and general maintenance. Mike my service advisor is just wonderfu More

by KOOKOO923
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike and Alyssa, you're which one
Apr 28, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Hello, we are very happy to hear your vehicle is always well taken care of and that you leave feeling satisfied! We look forward to your next service visit with us. Take care!

April 24, 2019

The XT4 Experience I chose this rating because Rowland was very patient and professional. He took his time to explain about Cadillac's dependability of vehicles. Every q More

by Danky929
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lady in finance, cant remember her name., Angie Chalmers, Rowland Laird
Apr 28, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Hello, thanks for sharing your positive experience with Rowland! If you have any further questions, please give us a call. We're always happy to help!

April 23, 2019

Easy to work with The experience was very low key and easy. I dislike the typical games and stalling tactics I've been subjected to at other dealerships. I was in and More

by RANDYJ1
Recommend Dealer
Yes
Employees Worked With
Angie Chalmers, Tom Pagoria
Apr 28, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Hi there, it's great to hear that our staff was able to provide you with a hassle-free experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

April 22, 2019

Timely and caring Our immediate family has purchased 3 cars from Arnie Bauer and we’ve referred friends to them who have also purchased there. They give you appointment More

by CLWISH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angie Chalmers
Apr 28, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Hello, thank you for choosing Arnie Bauer Buick GMC! We're always here with the same great service whenever you need service or another vehicle! We look forward to your next visit.

April 22, 2019

Car repairs Dealership did a good job fixing my Gmc once they get the part from where house very disappointed with parts process took 2 months to get this part fr More

by grk28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike service advisor
Apr 28, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Hello, we're pleased to hear that we could help fix your vehicle! If you would like to discuss any concerns in further detail, please reach out to our service department at your earliest convenience and we will do our best to assist you. Thank you and take care!

April 22, 2019

Bad service they charge you and pile on problems. I told them no and the service guy had a attitude I will not go there again More

by Nodealerforme1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brandon
May 20, 2019 -

Arnie Bauer Buick GMC Cadillac responded

When there is a problem with your vehicle and work is turned down, it can be disappointing. We want to make sure all of our customers are safe and driving a reliable vehicle. We apologize for any attitude you had during service, as that is not the experience we want our customers to have. Please let us know if there is anything we can do to help at this moment. We will take your review under advisement and make sure the customers receive the experience they should.

April 22, 2019

Great experience, quick, cost efficient and pleasant. Staff was courteous, service was quick and cost was fair, I will come back again. Cheaper than going to a quick lube oil change. I waited for my vehic More

by FRANK_GRACZYK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Estes
Apr 28, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Hello, we're happy we could provide you with a positive service experience. We look forward to your next visit! Take care!

April 22, 2019

Great Very thorough with the maintenance and friendly service among the staff. Very fast with service and called me and text me with when the car would be r More

by JAY.BECK82@yahoo.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angie Chalmers
Apr 28, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Hello, it is great to hear everything was done quickly and to your satisfaction! We hope to be of service to you again in the future. Best wishes, Arnie Bauer Buick GMC

April 22, 2019

Satisfied customer !!! I have nothing but good things to say about the place. I’ve purchased two vehicles at Arnie Bauer and I always had great service. From Automotive Sale More

by ECOLEMAN20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
“Mike” In Automotive, Service Dept. , Will Buis
Apr 28, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Hello, thank you for being a loyal customer. We really appreciate your positive review and look forward to helping you again in the future!

April 20, 2019

Not totally satisfied with my GMC Canyon right now My GMC 2019 Canyon has issues with the wifi and it hasn't been corrected yet. I leased the vehicle in January of this year and they still tell me I h More

by DOLLARBILL731
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Parker
Apr 23, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Thank you so much for leaving this rating and review! We will be sure to pass along your comments to the team. If you have any questions or concerns please call us! We sincerely value your business and hope to see you soon.

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