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Arnie Bauer Buick GMC Cadillac

Matteson, IL

4.2
2,099 Reviews
Arnie Bauer Cadillac Buick GMC is proud to serve our customers around the Matteson area and worldwide as your certified dealer. At Arnie Bauer Cadillac Buick GMC we strive to provide automotive products and services of unmatched quality. We are voted as the best place to buy your new or used vehicle year-after-year and also voted the best for service including the quick lube and car wash center. Arnie Bauer Cadillac Buick GMC, your certified dealer, serving the Matteson area. Whether you're shopping for a new car, looking for parts and accessories, looking for a great place to buy tires with a price match guarantee or need to have your vehicle serviced, you'll find what you need at Arnie Bauer Cadillac Buick GMC.
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5525 Miller Circle

Matteson, IL

60443

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Showing 2,099 reviews

May 02, 2019

great experience as always Mike is a great advisor and always very attentive and helpful. Norm Mitchell is by far the best salesman I’ve ever had. Keep up the great work! More

by RagnCajn01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike in Service, Norm Mitchell
May 07, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Hello, thanks for highlighting some of our staff who helped provide excellent customer service. We sincerely value your business and look forward to your next visit! Take care!

May 01, 2019

Fast and efficient My recent visit to Arnie Bauer for a wheel alignment was fast and efficient. The service Rep quoted a time of one hour and a half. The repairs were ri More

by MELDEAN713
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam V Estes
May 03, 2019 -

Arnie Bauer Buick GMC Cadillac responded

It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Arnie Bauer Buick GMC and we hope to see you again.

May 01, 2019

Pain-Free It was the easiest most accommodating buying experience I have had in all the cars I have bought. I have bought several brands throughout the years f More

by JRCOSICH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Gomez, David Brdar
May 03, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Thank you for letting us know how we did! We are pleased to hear that our team made this such a seamless process for you! We hope that you have a great day!

April 30, 2019

Service Very courteous n professional job well done got me in quickly identified what needed to b done n gave me information going forward on keeping my main More

by Aduson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill
May 01, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Hi there, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 30, 2019

Leaking tire Having timeoue with a leaky tire continuously putting air in. Is becoming a problem- the vehicle is just 18 months old - asked for Adams help More

by JOHN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Estes
May 01, 2019 -

Arnie Bauer Buick GMC Cadillac responded

We're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 30, 2019

Timely Service was completed in a timely manner. Everyone I encountered was very courteous. I always receive excellent service. Everyone is always friendly a More

by OLEVIAP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Werner, Cierra Jones
May 01, 2019 -

Arnie Bauer Buick GMC Cadillac responded

We're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 29, 2019

Loaner Vehicle Had a hard time getting a loaner first off. Appointment was set for me to bring my car in,then finally get a vehicle I kept for close to two weeks,and More

by AJORDAN4158
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Drew Mclaughlin
May 14, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (712) 202-5328 to discuss your concerns, as your satisfaction is of utmost importance to us.

April 29, 2019

Always get great service at Arnie Bauer. Great service always. I have been a customer for many years now. I believe this is my 7th car I have purchased here. I'm sure to buy my next car there More

by Mike Lalich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bret Pechtold
May 01, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Thank you for your continued business! We're proud to know that we've been able to give you consistent quality service, and greatly appreciate your valued support!

April 26, 2019

More than expected We were greeted immediately and no time was wasted. We received a great deal on slightly used Cadillac 2019. It has every feature we were looking fo More

by Gwen’s Cadi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Brdar
May 01, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Our entire team works together with your budget to get you the best deal possible. We are glad you are satisfied with your purchase. Have a great day!

April 25, 2019

Happy not Happy Work that I felt should have been completed at a previous service visit wasn’t done and it was suggested that it be done now, when I thought it was More

by PEANUT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam in service
Apr 28, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Hello, thank you for reaching out. It is our goal that every customer leaves satisfied with their service, so we are disappointed to hear that you did not. If you would like to discuss your concerns in further detail, please do not hesitate to reach out at your earliest convenience and we will do our best to assist you. We hope you have a wonderful day.

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