Armstrong Volkswagen
Gladstone, OR
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Excellent experience from start to finish An atypical car buying experience. Didn't feel pressured or upsold. John and Lou went out of their way to get me the exact car I wanted and beat the c An atypical car buying experience. Didn't feel pressured or upsold. John and Lou went out of their way to get me the exact car I wanted and beat the competitors best prices. Financing was made simple and Nick was well informed and patient with my questions over three days regarding the extended warranty, which I ended up buying. All around an excellent experience and I will 100% recommend Armstrong VW to anyone who asks, and bring my business back in the future. More
Friendly low pressure dealership We are quite happy with our purchase and especially Jerrad our salesman who answered our questions, researched the ones he didn't know and gave us all We are quite happy with our purchase and especially Jerrad our salesman who answered our questions, researched the ones he didn't know and gave us all the information we asked to make an informed decision. More
Great Dealership, Great staff. The Dealership gave the "white glove" service from beginning to end. Couldn't thank Jared enough. Nick in finance made a the process easy and enjoyab The Dealership gave the "white glove" service from beginning to end. Couldn't thank Jared enough. Nick in finance made a the process easy and enjoyable as well. More
Best car buying experience ever Dan Burke is an old school pro. He was straightforward and informative. From making the deal over a handshake to finding the red model in Seattle to Dan Burke is an old school pro. He was straightforward and informative. From making the deal over a handshake to finding the red model in Seattle to taking our picture just before we drove away, Dan was a breath of fresh air. More
Buying at Armstrong was a positive, low-pressure experience We owned an older TDI Golf and were included in the Volkswagen TDI class-action suit. Volkswagen did right by us and offered a very fair offer to buy We owned an older TDI Golf and were included in the Volkswagen TDI class-action suit. Volkswagen did right by us and offered a very fair offer to buy back our TDI Golf. We liked the Golf model and decided to look at the newer Golf and GTI models. Anthony at Armstrong made the shopping process very easy, friendly and low pressure. He was very patient and allowed us to think over a new purchase for a week without hounding us. We decided on a 2017 GTI and Anthony and the financing staff really worked with us to crunch the numbers and come up with a price, down payment, and payment terms that we were comfortable with. The buying process was smooth. Armstrong also handled the Volkswagen buy-back process and that was a easy and fast. I would recommend Armstrong to anyone. More
Purchase of new 2017 GTI Lori, and the staff at Armstrong VW were extremely pleasant, and easy to work with. I would recommend Lori to any of my friends that might be looki Lori, and the staff at Armstrong VW were extremely pleasant, and easy to work with. I would recommend Lori to any of my friends that might be looking for a Volkswagon. More
Awesome service through SMS I have two little kids taking up my free time, and so I tried negotiating through text messages over a week with all the local dealerships. Lori and A I have two little kids taking up my free time, and so I tried negotiating through text messages over a week with all the local dealerships. Lori and Armstrong didn't bat an eyelash, came in under everyone else, and even dropped the price when incentives rolled over for the month. It was painless and I got the car I wanted! More
Never heard back after multiple attempts I called concerning a vehicle that I was very interested in (essentially ready to buy). I spoke with Dan and he told me to call back when he was on th I called concerning a vehicle that I was very interested in (essentially ready to buy). I spoke with Dan and he told me to call back when he was on the lot the next day, which I did. He didn't answer and I left a detailed message with my return number and one question. I called a few more times and never heard back. I then received an email from Jane which asking if all my questions had been answered to which I obviously said "no" further saying that nobody had contacted me after multiple phone calls. Comically I never received a return email from her either. So apparently selling cars is not a primary interest of this car lot. More
Best sales experience ever. Thank God for Armstrong. After having had an incredibly horrible experience at Dick Hannah's, I was about to shop for a different brand although I lov Thank God for Armstrong. After having had an incredibly horrible experience at Dick Hannah's, I was about to shop for a different brand although I love the VW product. I thought ok, give Armstrong a try and it was absolutely fantastic. Although the delivery still took a little too long, Lori actually listened to what I wanted and got me exactly what it was. I can't wait to purchase my next car from them in about another year. GOOD JOB Armstrong. More
Purchase of Golf R Recently worked with Dan Burke to source a hard to find new Golf R. Dan did an exceptional job through the preorder and delivery process. I tried wo Recently worked with Dan Burke to source a hard to find new Golf R. Dan did an exceptional job through the preorder and delivery process. I tried working with few other local dealerships and none of them were as straight forward and willing to deal as well as Armstrong VW. Can't go wrong with these guys. More