Armory Chrysler Jeep Dodge Ram Fiat of Albany - Service Center

On the road repairs I am General Manager for a small company in Georgia. Our business requires that we do demonstrations throughout the country. We use a 2010 Dodge 350 I am General Manager for a small company in Georgia. Our business requires that we do demonstrations throughout the country. We use a 2010 Dodge 3500 Dualie Diesel which has been a very good truck. However, at about 350K miles, we developed a clutch problem while in the Albany area. After the first dealer said it would be a week or two, I was able to contact Armory and spoke with AJ Erschen. He and the guys in service worked hard, overnighted some parts, even sent a runner over the state line for a few more, and had us back on the road in 2 days. I was very impressed with the service, and the truck has run great since we had the work done. More

Armory Review The staff at the Armory Garage were friendly and very helpful. They worked on my car immediately and explained exactly what I needed to repair. The staff at the Armory Garage were friendly and very helpful. They worked on my car immediately and explained exactly what I needed to repair. More

Brought in our son's 2008 jeep. This dealership diagnosed the problem for $686. They told us is would be a $1500. part and would require $2000. worth labor. In short we brought home the car to Lo diagnosed the problem for $686. They told us is would be a $1500. part and would require $2000. worth labor. In short we brought home the car to Long Island and paid $750.00 for a new diagnosis and repair!! More

I was greeted professionally and the the service was expedient. I have dealt with Mr. Kane on previous service appointments and have found that he listens to the concerns of the customer and provides at expedient. I have dealt with Mr. Kane on previous service appointments and have found that he listens to the concerns of the customer and provides attention to the problem. More

Joe was so helpful in buying my truck to begin with and then getting the bedlner put in for me. I wanted to surprise my husband with the truck in april and he helped me out and then the liner in may for o then getting the bedlner put in for me. I wanted to surprise my husband with the truck in april and he helped me out and then the liner in may for our anniversary. Joe was awesome with getting both tasks done and my husband was surprised and happy. Thanks so much!! More

Recently my mother's license plate was stolen. Since she does not speak English very well I did the leg work on her behalf. She had previously bought her vehicle at Armory Garage and needed a new set of she does not speak English very well I did the leg work on her behalf. She had previously bought her vehicle at Armory Garage and needed a new set of license plate holders. I spoke with A.J over the phone and he was very courteous and said to stop by to pick up a new set. When I arrived at the dealership I told him the story, shared a good laugh and he got the plate holders for me no problem. The only thing that they did not have was the type of screws, which is not the dealer's fault as they are not a Nissan shop anymore. I previously dealt with A.J. back when Armory Garage sold Nissan vehicles and has always been courteous, professional and on top of customer service. Though A.J. is great with customer service I cannot recommend this dealership as when I first bought my vehicle the business manager changed the terms of the agreement and thought that I was not paying attention. Though I did end up buying the vehicle I promptly refinanced when I received my title and saved 5% on the term of the loan. More