Armen Chevrolet - Service Center

Everyone here is pleasant and easy to communicate with. Only downside is the service takes very long, even if you have an appointment. Other than that, I'm very satisfied. Only downside is the service takes very long, even if you have an appointment. Other than that, I'm very satisfied. More

We took our car here for service for an issue. We were told that the problem had been fixed, but the problem was still occurring. I took it back a second time, and again, they stated they fixed We were told that the problem had been fixed, but the problem was still occurring. I took it back a second time, and again, they stated they fixed the problem, but it still has not been rectified. We called and asked to speak with one of the managers and never heard back. I will never take my car back here again. More

The service counter people and technicians provided a seamless, effective, and efficient process and delivered perfectly to all my requests. seamless, effective, and efficient process and delivered perfectly to all my requests. More

I’m financing a 2015 Sonic, I’ve had it for a little over two years now and the amount of times I’ve had to take it to the service department is ludicrous. I like the car, but the incompetence of the service two years now and the amount of times I’ve had to take it to the service department is ludicrous. I like the car, but the incompetence of the service department is shameful. They intentionally do temporary fixes so you’ll have to bring the vehicle back again and again and they’ll take your money every time and admit that they know they didn’t fix it the first time. I recommend finding a trained, professional mechanic you can trust. That’s what I’m going to do. More

I bought my 2017 Traverse from Armen. It was a very positive experience. My wife and I were well informed,we knew what we wanted and my wife is a pitbull when it comes to negotiating so w It was a very positive experience. My wife and I were well informed,we knew what we wanted and my wife is a pitbull when it comes to negotiating so we got the best deal possible. I have been using their service department since our purchase. They are courteous,professional and their technicians excellent. I will continue to take my vehicle there for any service required. More

Our appointment with service went as expected and everyone was friendly and helpful, even though they were short staffed due to call outs. everyone was friendly and helpful, even though they were short staffed due to call outs. More

Armen's personnel is experienced, knowledgeable, courteous, a pleasure to deal with, and caring for their customers. The quality of their service work could not be .better. courteous, a pleasure to deal with, and caring for their customers. The quality of their service work could not be .better. More

2014 SONIC LS CAR TIRES I went to my local Sunoco gas station where I saw my mechanic. My tires were low on air. As he was filling my tires with air he told me that my tires I went to my local Sunoco gas station where I saw my mechanic. My tires were low on air. As he was filling my tires with air he told me that my tires are dry-rotted. My car is two and a half years old with 7000 total miles I was told by chip the service manager that my tires are dry-rotted because of my driving conditions only driving 7000 miles in two and a half years. I am still within my new car warranty three years or 36000 mile warranty. They refuse to replace the tires that are badly dry rotted. I would not recommend Armen Chevrolet service to anyone More

Unorganized, rude, and unprofessional Initially came in person to the service office to ask about the procedure for the recall on my Chevy cobalt. All of my information was given and was Initially came in person to the service office to ask about the procedure for the recall on my Chevy cobalt. All of my information was given and was told that I would receive a call when the part was in to set an appointment. I asked how long it might take and the gentleman replied, "I have no clue". A month passed with no call so decided to follow up. Turns out they had no record of my information and was probably thrown in the trash after I left. Mistakes happen. However, over the course of another month my vin number has been misplaced several times, and have been told at least 5 times on different occasions that they had to check something and would call me back. Not one call back, even after leaving messages with management. Still driving a car that has been deemed unsafe by GM. Seems as though everyone at this branch would like to keep loosing my information until I disappear. Not one to complain and very forgiving of mistakes but this is a joke when it comes to customer service. More

Armen collision center experience I had a small dent and scratch on my brand new Cadillac SRX. I brought my car to the collision department at the Ardmore dealership. They were very I had a small dent and scratch on my brand new Cadillac SRX. I brought my car to the collision department at the Ardmore dealership. They were very kind and over the top accommodating. The the repair was perfect, reasonably priced and they delivered the car to my house. Do not hesitate if you are considering using the collision center at Armen. More