Armen Chevrolet

My experience was poor customer service and it has not yet been addressed. I posted my review and am surprised I have not been contacted. yet been addressed. I posted my review and am surprised I have not been contacted. More

Feel like the advisor tried to sell me services with questionable necessity Took in my 2022 Chevrolet Malibu for maintenance (Currently around 44k miles)... The bill came over $1000. Yes I agree that questionable necessity Took in my 2022 Chevrolet Malibu for maintenance (Currently around 44k miles)... The bill came over $1000. Yes I agree that I asked for more this time, as I'm relocating and will soon be driving long distance, but still feels like he did more than he should, especially he mentioned battery part....Don't remember him saying anything about it, but then he came to told me they "checked" battery and its weak, recommended replacement. I agreed at that time, but the more I thought, the more I felt weird. Checked online it seems like it's still a bit early for battery change (According to most sources, its lifespan around 3-5 years, and I bought my 2022 car in April 2023 new).... Also I requested transmission fluid change (According to manual, this is recommended around 45k miles, this is a CVT)....He recommended doing flush, I tried to tell him just drain and fill, but he insisted flush.... And the service is inefficient....After waiting for about 1 hour, I asked for shuttle, waited more than 0.5 hour, nothing, then the advisor came to tell me he acknowledge I requested shuttle, but it's about done, but then waited close to an hour, no update. I then saw my car sitting in lane, looks like its ready. Went up front to ask, and he said he's just getting paperworks ready, but then took another 30-45 minutes. When I read the bill, noticed the labor cost was close to $500. Not sure it this was due to him kept extending my wait time (I was here since 8:00 AM, didn't get out until somewhere between 1130-12....) Yesterday I felt like I was humiliated, disrespected and just got ripped off. Everyone if possible, please service your Chevrolet elsewhere More

Gregg Stefanelli (sales person) once again informed me about the new Blazer EV. Knowing how much I enjoyed the Bolt EVI had leased about the new Blazer EV. Knowing how much I enjoyed the Bolt EVI had leased More

Zack was great! Caring about what we needed and how to get the deal to work for us. Caring about what we needed and how to get the deal to work for us. More

I love working with Troy. Always professional and explains everything very clearly. Thank you Dan Always professional and explains everything very clearly. Thank you Dan More

Excellent service experience always promp and courteous excellent work will recommend them to others period excellent work will recommend them to others period More

Very well informed. Communicated clearly and concisely. Listened to your wishes and then focused on meeting them. Very friendly. Communicated clearly and concisely. Listened to your wishes and then focused on meeting them. Very friendly. More

The sales department at Armen was courtious. Andrew Gomer was our sales consultant. He went above and beyond in identifying and locating the Malibu LT Andrew Gomer was our sales consultant. He went above and beyond in identifying and locating the Malibu LT More

I had the best experience this time with the service department. Everyone was so nice and it didn't take long to get our vehicle serviced! Thank You Armen department. Everyone was so nice and it didn't take long to get our vehicle serviced! Thank You Armen More