Arlington Toyota - Service Center

The service team was very attentive and worked to get the issue fixed. Great Job!!!! issue fixed. Great Job!!!! More

Diverse, authentic, honest, kind and understanding. 1st time in a long time I left appreciating a salesperson. 1st time in a long time I left appreciating a salesperson. More

Very courteous staff but wasn't the best experience I've had with Toyota. They tried charging almost $100 for a cabin air filter that costs between $10-$30 and takes a minute to replace. When I said I didn' had with Toyota. They tried charging almost $100 for a cabin air filter that costs between $10-$30 and takes a minute to replace. When I said I didn't want to pay for that they put my old filter back in the car, leaves and all which ended up getting in my blower motor causing issues with my AC until I figured out the issue. Would it have been that hard to take the leaves out? I didn't even ask for this to be done in the first place, at least do it right please. Besides that, everything else was fine. Their collision department is great. More

My Tacoma would shut off and barely start. Took it to Arlington Toyota and Mr Laszlo treated with respect and kindness and jumped on the job. He kept me updated and explained the repair in det Took it to Arlington Toyota and Mr Laszlo treated with respect and kindness and jumped on the job. He kept me updated and explained the repair in detail. The two technicians working on it were able to duplicate my problem and make the repair. If you need service contact Arlington Toyota and ask for Mr Laszlo. I highly recommend them More

Cash was stolen from me during a maintenance while I was still at the dealership and nothing was done to resolve it. still at the dealership and nothing was done to resolve it. More

Seem to have done a complete and thorough check of the car . All seems to be running good at this time. car . All seems to be running good at this time. More

Service experience needs major improvement. I have a 9 am appointment today and was in line until 9:40 am with other cars being seen before me who had just pulled up. Toyota service needs to ha I have a 9 am appointment today and was in line until 9:40 am with other cars being seen before me who had just pulled up. Toyota service needs to have a better system which serves their customers who were in line first. I am currently waiting inside and the car that was in line for 2 minutes and 2 seconds is being seen first just because of how the lines moved. I had been in line almost 25 minutes at that point. When I brought this to both attendants attention, no apology or care was given or shown. I told them this was not their fault but not right. I also feel like the scheduler is overbooking like airlines do since there were so many cars here at the same time. More

It took 4 1/2 hours to get my car service done. Way too much time just to replace a battery and 2 air filters. Way too much time just to replace a battery and 2 air filters. More

Working with Brian Santos was impossible. He made excuse after excuse as to why my vehicle wasn't ready. Paint both issues, painter was busy, waiting on parts, body shop worker was not in t He made excuse after excuse as to why my vehicle wasn't ready. Paint both issues, painter was busy, waiting on parts, body shop worker was not in this week ... This list goes on and on. Terrible person ... RUN AWAY More