1,009 Reviews of Arlington Toyota - Service Center
So very upset. I suggest you never ever go to Arlington Toyota for repairs. After my treatment I suggest you never spend your time or money there. Late July exp I suggest you never ever go to Arlington Toyota for repairs. After my treatment I suggest you never spend your time or money there. Late July experienced all dashlights on and car would not turn off. I got it to the dealership where check in personnel were incredulous that this could happen...key out of ignition and car running. Long story short...car in their care for 11 days, they replaced block assy. That is what invoice said. Supposedly this to fix all dash electrical, etc. COST $2300.00. I felt no choice as they said will fix problem. Fast forward 1 1/2 months...drove to St. Augustine...exact same issue. They obviously had not fixed the problem. Called them and it was towed back to the dealership. I have researched and my guess maybe a going bad ignition switch. I'm not a mechanic, but my car has all symptoms. Dealership tonight said pick up car, can't duplicate the issue. I asked if they checked ignition switch...they said can't test a good ignition switch. I now know this is false. Drove home...guess what starting to experience same issues. I just left them! They refused to cover my towing as they said they couldn't duplicate issue. Do NOT go there...DISHONEST!!! More
Terrible jossely a young blonde white woman said to me no spare key to make and not free tire rotation I was due ,she do not know her job ,fortunately Mr Armando help me to found another person ,hope she do spare key to make and not free tire rotation I was due ,she do not know her job ,fortunately Mr Armando help me to found another person ,hope she do not take care my self again. Thanks Respectfully Carlos ruiz More
Great Service! !! Could not ask for more because they always go above and beyond. Thanks! !! Could not ask for more because they always go above and beyond. Thanks! More
Arlington Toyota always have great customer service and you do not wait long to receive help which is great. you do not wait long to receive help which is great. More
Fast and courteous service. The service was performed and the service department had me out in under an hour The service was performed and the service department had me out in under an hour More
I love the people and level of service! ! Thank you so very much Rosilyn Stewart ! Thank you so very much Rosilyn Stewart More
repair consultant 1st initial time me D offered Courtesy Uber home so I wouldn’t have to wait. This never happened. I would’ve called someone but this repair consultant never told me that an Uber driver was Uber home so I wouldn’t have to wait. This never happened. I would’ve called someone but this repair consultant never told me that an Uber driver was not forthcoming... The computerized diagnostic was close to $300 after taxes when I read the repair recommendations, I found much to my surprise recommendations for additional diagnostic recommendations at 175 (2x) apiece JUST for the diagnostic of 2 fluid leaks. Full review on Google. Long story short made four attempts to try to understand estimate. No response. More
I went there for service on my Tacoma. Everything went fantastic. They had my vehicle inside in about 5 minutes and the service was just under an hour. The service representative, Michael, Everything went fantastic. They had my vehicle inside in about 5 minutes and the service was just under an hour. The service representative, Michael, was great. I highly recommend. I will definitely buy my next Toyota from Arlington. More
Sales is high pressure and force bogus add-ons. Service center is horrible. On the surface it seems organized. You have a service advisor assigned to you and have an appointment. That's where it en Service center is horrible. On the surface it seems organized. You have a service advisor assigned to you and have an appointment. That's where it ends. It takes forever to even get checked in. I actually left this last time. It was going to take an hour or so to get checked in. Triple stacked lines all the way to the road. The people there are super rude and simply don't care if you are there or not. I guess because they have plenty of business. I used them for a recall also. I had to drop it off two different times for entire day because it wasn't fixed right the first time. I will definitely not be buying or servicing my cars at Arlington Toyota despite it being more convenient. I'm a Toyota guy....but not from them. More