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Arlington Toyota - Service Center

Jacksonville, FL

4.0
1,004 Reviews

1,004 Reviews of Arlington Toyota - Service Center

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August 20, 2023

Fast and courteous service. The service was performed and the service department had me out in under an hour More

by katmartin32224
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Touy Ketsouvannasane
2.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2023

I love the people and level of service! ! Thank you so very much Rosilyn Stewart More

by rosilyn.stewart
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Touy Ketsouvannasane
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 11, 2023

repair consultant 1st initial time me D offered Courtesy Uber home so I wouldn’t have to wait. This never happened. I would’ve called someone but this repair consultant never told me that an Uber driver was More

by 1983hem
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Marinelli
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Utt
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darren Drago in service
August 07, 2023

I went there for service on my Tacoma. Everything went fantastic. They had my vehicle inside in about 5 minutes and the service was just under an hour. The service representative, Michael, More

by tcolavito
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Sandelin
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2023

Sales is high pressure and force bogus add-ons. Service center is horrible. On the surface it seems organized. You have a service advisor assigned to you and have an appointment. That's where it en More

by JJofJax
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Randy
Jul 28, 2023 -

Arlington Toyota responded

JJ, We are sincerely sorry for your experience at Arlington Toyota. We do strive to make every customer interaction a positive one and will look into this complaint to address your concerns. Thank you for the feedback and we will be in touch.

July 26, 2023

Friendly staffs, but the wait a little too long , but this place is always busy More

by thacho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chauncey Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Sandelin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Touy Ketsouvannasane
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 26, 2023

Slow service even with an appointment. There was a 4 hour wait just for a simple tire rotation. They Left dirty hand prints all over my glove compartment. More

by Jray1664
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Calhoun
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 23, 2023

Service Department . I waited 4 hours for oil change and tired rotation, and patch a tire and had an appointment. Ridiculous will find another place to service my 2022 4 More

by Tracielneal17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah
July 23, 2023

Laura did a great job, technician treated my vehicle with respect and is a real talent More

by Phillip.oller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura
July 15, 2023

Awesome service. Friendly fast and efficient they let you know where you are at in the process More

by ramon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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