Arlington Toyota

I have never had a more miserable consumer experience in my entire life. After signing an agreement to purchase a vehicle pre-delivery and being promised, in writing, 0% financing, I was called in to pick my entire life. After signing an agreement to purchase a vehicle pre-delivery and being promised, in writing, 0% financing, I was called in to pick up my new car, only to be told that the financing would not be honored. I was told for over two weeks, day after day, that the problem would be resolved "tomorrow". Well, tomorrow never came. I was treated rudely by new sales manager Udo, ignored by Mr. Vicari, the dealership owner, and told by multiple staff members that they would rather sell the car to someone else for more money than reduce the price for me to make up for their inability to make up for their botched finance deal. Then, after nearly 3 weeks up being given the run-around, they sold my car to someone else, without notifying me, and while still holding my $5,000.00 deposit. They are dishonest and disrespectful, and I will never visit their dealership again. More

Stay Away!!! These guys are out to rip you off. They say anything for a sale and never follow up. They sold me a warranty on a Lexus, said it covers everything not listed, things start going wrong, and I fi anything for a sale and never follow up. They sold me a warranty on a Lexus, said it covers everything not listed, things start going wrong, and I find the warranty is worthless. They gave me two sets of keys, I lock one in the car, get the other key to find its the wrong key, end up spending 200 bucks for a locksmith, they make excuses. More